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Claremont Toyota

Claremont, CA

4.5
4,465 Reviews
A graduate of the University of Northern Iowa, David Wilson has been involved in the automobile industry for nearly 40 years. He was vice president and general manager of Covey Lincoln Mercury in Phoenix, Arizona, for five years before coming to Toyota of Orange in 1982. Before buying out the owner of Toyota of Orange in 1985, he was the vice president and general manager. Mr. Wilson is now the owner and president of sixteen automobile dealerships - employing nearly 2000 people. Sales for these corporations now total just under $2 billion annually, making the Wilson Automotive Group one of the ten largest dealership chains in the nation. Claremont Toyota is committed to providing the care and expert service that our guests come to trust. Our Toyota-trained technicians have spent thousands of hours understanding each and every Toyota vehicle and use only Genuine Toyota parts to service and repair your Toyota. Come see for yourself how our team of experts help keep your Toyota a Toyota. Claremont Toyota has expert technicians on staff to handle your repair needs or oil changes, tire rotations, battery replacement, brake repairs and all other Toyota Factory Scheduled Maintenance.
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601 Auto Center Dr

Claremont, CA

91711

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Showing 4,465 reviews

March 17, 2021

I always had good experience. But my last experience I waited an hour after they told me my car was ready. I asked if they were bringing my car around and said they forgot about it. More

by GABYLIZARRAGA58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
Mar 17, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

March 17, 2021

Oscar was very helpful when I took my car in to get serviced. He gave updates throughout the day of what was happening as well as thoroughly explained the reports and services needed/recommended. More

by YOLANDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vergara
Mar 17, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

March 17, 2021

Scott always takes care of me and insures everything is done perfectly and to my satisfaction. He has earned my full trust. I drive 25 miles to have my two Toyotas serviced and repaired by him! More

by PhilD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Zalibra
Mar 17, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

March 17, 2021

The service department is AWESOME. Javier Bernal is the best! I usually do not trust car service persons but I totally trust Javier Bernal. He Rocks! More

by MARGARETHABURJAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Bernal
Mar 17, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

March 17, 2021

Great dealer. Very satisfied with new Tacoma purchase. I would highly recommend this dealer to my friends and family in the near future. Thank you More

by CASTELO.ANDREW
Friendliness
Recommend Dealer
Yes
Employees Worked With
Derrick Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

March 17, 2021

Was a two hour wait for a lifetime oil change, with an appointment. Would have been five stars because everyone is always helpful and friendly. More

by PKCLEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Sanchez
Mar 17, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

March 17, 2021

They checked my car but they didnt do the service i had gone for in the first place .i went for an oil change and they didnt do that More

by BLANCABEDOY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bruce Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers. I am sorry to hear your experience with us did not meet your expectations. We value your business and would like the opportunity to resolve this issue. Please feel free to call me directly at 909.542.1615 or simply reply to this email. Thank you for making us aware of this situation.  I look forward to hearing from you. Sincerely, janeth mestas customer relations Claremont Toyota janethmestas@claremonttoyota.com 909.542.1615

March 17, 2021

They were very professional and addressed all my concerns about my vehicle appropriately. They also informed me of upcoming issues that my car needed to be done on my next maintenance. More

by MOONLILY91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Wright
Mar 17, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

March 17, 2021

Very good customer services provided by Service Advisor-Mr. Antonio Sanchez, nice, politely and helpful. My car maintenance service experience with Claremont Toyota was great! More

by PACZONINC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Sanchez
Mar 17, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

March 17, 2021

Great work is always done when I go in for service or sales Bert knows what is need and is always giving the right reasons for what I need done More

by CAD9100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

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