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Claremont Toyota

Claremont, CA

4.5
4,465 Reviews
A graduate of the University of Northern Iowa, David Wilson has been involved in the automobile industry for nearly 40 years. He was vice president and general manager of Covey Lincoln Mercury in Phoenix, Arizona, for five years before coming to Toyota of Orange in 1982. Before buying out the owner of Toyota of Orange in 1985, he was the vice president and general manager. Mr. Wilson is now the owner and president of sixteen automobile dealerships - employing nearly 2000 people. Sales for these corporations now total just under $2 billion annually, making the Wilson Automotive Group one of the ten largest dealership chains in the nation. Claremont Toyota is committed to providing the care and expert service that our guests come to trust. Our Toyota-trained technicians have spent thousands of hours understanding each and every Toyota vehicle and use only Genuine Toyota parts to service and repair your Toyota. Come see for yourself how our team of experts help keep your Toyota a Toyota. Claremont Toyota has expert technicians on staff to handle your repair needs or oil changes, tire rotations, battery replacement, brake repairs and all other Toyota Factory Scheduled Maintenance.
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601 Auto Center Dr

Claremont, CA

91711

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Showing 4,465 reviews

April 01, 2021

The employees were very welcoming and friendly. I got my car back from service at the time they had estimated it would be ready. Great service. More

by STEPHANIE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Advisor
Apr 02, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

April 01, 2021

Sales associate was very help and very friendly. Was able to answer all of my question and gave me a great deal on my car very happy More

by DIAZ.WILLIAM93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Fairman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pablo Lopez
Apr 02, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

April 01, 2021

The service department took care of me quickly and efficiently. I brought in my car after not using it for over 8 months and they did a thorough inspection. More

by EH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel
Apr 02, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

April 01, 2021

Scott Zalibra has always been fantastic about making sure we get the best service for both of our cars. We will always come to Claremont as long as Scott is there. More

by GUYEISENBREY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zalibra, Scott
Apr 02, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

March 31, 2021

Candace was awesome 1 1 1 1 1 1 1 1 1 1 1 1 11 1 1 1 1 1 1 1 1 1 1 1 1 1 1 More

by ANDREW_PEREZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candace Harrington
Apr 01, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

March 31, 2021

It takes forever to bring your car when is ready ...... it changes a lot I’m a customer since 2016 and now it’s a bad service 😳😳 More

by ROSALBAGAR1176
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Olivia
Apr 01, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers. I am sorry to hear your experience with us did not meet your expectations. We value your business and would like the opportunity to resolve this issue. Please feel free to call me directly at 909.542.1615 or simply reply to this email. Thank you for making us aware of this situation. I look forward to hearing from you. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

March 31, 2021

Great service and friendly, worked to get us a great deal. Would definitely recommend friends and family. Every department helped us out to the max. More

by NICKMENDEZ31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Romero, Venedick Songco
Apr 01, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

March 30, 2021

I would never go here again. I had candance l. Twice and service was horrible. She had attitude and service took 6-7 hours each time, even with an appointment. Would never go here again even if it’s close More

by JAYVII23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Candace lawrence
Apr 01, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers. I am sorry to hear your experience with us did not meet your expectations. We value your business and would like the opportunity to resolve this issue. Please feel free to call me directly at 909.542.1615 or simply reply to this email. Thank you for making us aware of this situation. I look forward to hearing from you. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

March 30, 2021

Claremont Toyota has treated us above and beyond with great service and courtesy. Your service and parts departments are the gold standard, as far as we’re concerned. More

by KIKIVALTIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia Vedoy Pratt
Apr 01, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

March 30, 2021

Fleet sales was willing to work out a deal and was very friendly. Toyota Claremont has treated myself and my family well. I would recommend others to purchase vehicles from this dealership just as I will f More

by MarcosA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Lopez, Venedick Songco
Apr 01, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

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