City Volkswagen of Chicago

Best experience ever! I have purchased several used cars in recent years and never have I had a better experience than last week when I worked with John Paul Scala and John I have purchased several used cars in recent years and never have I had a better experience than last week when I worked with John Paul Scala and John Gordon to purchase yet another "kids car". The whole process was virtually painless and it was a pleasure to do business with this dealership. The price was more than fair (i did my homework) and both John Paul and John were great to work with. I would highly recommend this dealership and the sales associates mentioned above. More

Ray Cotto - Sales Superstar!!! Using the USAA car buying service, I identified a number of great VW options being offered by The Autobarn. In a casual walk-through of the offerings Using the USAA car buying service, I identified a number of great VW options being offered by The Autobarn. In a casual walk-through of the offerings on the lot, I was approached by Ray Cotto. He was extremely respectful - I really hate a pushy salesman, but casually identified what I was looking for and directed me to the cars that fit best within my requirements. When I asked for more time and that I wanted to look around more, he was more than amenable. When I narrowed my search and returned to The Autobarn, Ray did an excellent job of guiding me through the process of making my selection, researching financing options and taking advantage of seasonal deals. He was extremely helpful and personable. I recommend Ray and the Autobarn team without reservation. More

Great service experience I will only take my car to Justin Russo and City VW for my service needs as Justin took real good care of me last minute even though he was busy. I re I will only take my car to Justin Russo and City VW for my service needs as Justin took real good care of me last minute even though he was busy. I really appreciate the great work and a very good experience by far! More

A great place to buy a new or used car. Autobarn City Volkswagen met all of our needs and went above and beyond to make us feel welcome. They have a professional and friendly staff who obvio Autobarn City Volkswagen met all of our needs and went above and beyond to make us feel welcome. They have a professional and friendly staff who obviously enjoy working there and helping their customers have a pleasant buying experience. This is the first time that we have purchased a car from an out of state dealer and Anthony Scala was most helpful to us. The service department makes sure that your car is safe and inspected before you drive away so if you are an out of state buyer you can leave with the peace of mind knowing that it is ready to go. Ernesto is a rising star in the auto sales business and I know he will be successful in the career he has chosen. He made certain that our paperwork was ready and that we were kept informed every step of the way during the entire process. We highly recommend buying a car from these folks when your in the market for a new or quality used car. More

Great Experience with JP JP is an awesome salesman...Cool, Calm, and Collective....made me feel at ease...said I could drive car out same day......Yeah...Yeah....Yeah....very JP is an awesome salesman...Cool, Calm, and Collective....made me feel at ease...said I could drive car out same day......Yeah...Yeah....Yeah....very helpful with the whole business transaction...was a bit nervous..but "hey" the 20 year old car I drove there...was left there and drove off in my VW Jetta S ...black , shiny, and no worry is was gonna break down...ha ha...Bussiness Office ...Tissi is great...Thank You JP...will recommend family and friends... More

Great team, made it fun I’ll preface this review with this: I sold cars for years and knew all of the typical games. They were upfront in their pricing of the car communicat I’ll preface this review with this: I sold cars for years and knew all of the typical games. They were upfront in their pricing of the car communicated well while I arranged getting to the dealership from out of state. The car was clean and inside waiting for me when I arrived. John did a great job and his manager, Sam, worked to get the deal I expected. The only less than great thing I could say is that the navigation system wasn’t working when I took delivery, but the vehicle was under warranty and it should get corrected soon. More

Great sercice Andre Jennings Sr. Was great. He helped me find the right car, at a great price. The inventory was great, with an abundant selection. I highly recomme Andre Jennings Sr. Was great. He helped me find the right car, at a great price. The inventory was great, with an abundant selection. I highly recommend this dealer due to the quality of the vehicles, price and the staff that was very helpful. More

Easy and Helpful JP was awesome! He helped us find the perfect car and was stellar throughout the entire experience. No pushy sales tactics, just a straight-forward in JP was awesome! He helped us find the perfect car and was stellar throughout the entire experience. No pushy sales tactics, just a straight-forward informational approach. We requested a video and photos in advance since we were travelling and he was able to provide that within minutes. More

Proud Tiguan owner RAY DID IT AGAIN...my s 2nd Volkswagen in 2 yrs.. He listened to my needs and came up with the best solution. Please come see Ray for your next VW. RAY DID IT AGAIN...my s 2nd Volkswagen in 2 yrs.. He listened to my needs and came up with the best solution. Please come see Ray for your next VW. More

It was a great experience I want to thank John for his time in helping me buy my 2015 Jetta. Very nice and he made me feel comfortable. I would like to thank Kissy too, for wor I want to thank John for his time in helping me buy my 2015 Jetta. Very nice and he made me feel comfortable. I would like to thank Kissy too, for working her magic. Thanks again. More