City Volkswagen of Chicago

Great buying experience I dealt with Ray and my experience was phenomenal. I was purchasing the vehicle from out of town and the process was seamless. What I really appreciat I dealt with Ray and my experience was phenomenal. I was purchasing the vehicle from out of town and the process was seamless. What I really appreciated was that he respected my time. I arrived at the dealership and the car was ready for me to take a look at. We had the process completed in no time. The day I went in to purchase the car was Ray’s day off. He came in specifically to work with me, knowing that I was coming from out of town and he recognized how far I was traveling. Thanks for a great buying experience. More

So happy with my purchase Ray was very friendly. He helped us a lot in getting a good deal to purchase a new car. I had a really good experience. Ray was very friendly. He helped us a lot in getting a good deal to purchase a new car. I had a really good experience. More

False advertisement on their website Flew in from Seattle specifically to pick up a CPO car they had. Finance manager was 40 minutes late. The ad on their website listed the car to have a Flew in from Seattle specifically to pick up a CPO car they had. Finance manager was 40 minutes late. The ad on their website listed the car to have adaptive suspension but upon taking delivery of vehicle, found out that the car did not. Salesperson JP stopped returning my texts. I then contacted VW of America to intervene however received no resolution. More

Used tiguan I was very easy to buy a car from John and Dan. Good knowledge and advice. We now have a nice certifoed pre owned tiguan I was very easy to buy a car from John and Dan. Good knowledge and advice. We now have a nice certifoed pre owned tiguan More

Great experience at the Autobarn! I had a very pleasing experience at the Autobarn. They were very quick, they helped me find a great price for the car that I was looking for, and I’m I had a very pleasing experience at the Autobarn. They were very quick, they helped me find a great price for the car that I was looking for, and I’m overall satisfied with their expert customer service. Everything from their sales consultants to their finance managers, everyone was very professional and helpful. I would so recommend all of my friends and family to go get their Volkswagens at this dealership. More

Incredible customer service!!! I purchased a Certified Pre-Owned 2015 Volkswagen CC Executive from John. He was friendly, knowledgeable and the definition of customer service! He I purchased a Certified Pre-Owned 2015 Volkswagen CC Executive from John. He was friendly, knowledgeable and the definition of customer service! He bent over backwards to make me comfortable with my purchase. He also took care of a minor problem after the purchase and he made me feel like I have known him for years. I would highly recommend asking for John if you purchase a vehicle here. More

Just bought a Pre-Certified Tiguan From the jump, JP Scalia made sure I was taken care of, honest about the car I purchased and walked me through everything with integrity. Car shopping From the jump, JP Scalia made sure I was taken care of, honest about the car I purchased and walked me through everything with integrity. Car shopping has usually been a frustrating process, but JP made it easier. I’d recommend this dealership if you’re looking for to buy new or used. More

Easiest car buying experience After visiting a couple of suburban dealers I decide to visit my local VW dealer. Got greeted at the door by Laura, she showed me around and pointed a After visiting a couple of suburban dealers I decide to visit my local VW dealer. Got greeted at the door by Laura, she showed me around and pointed a couple options. Found a car I liked and Laura was able to get the car ready for me to test in no time. She was very courteous and explained every detail of the car I tested and liked. Negotiations were easy and I was able to drive out with a nice VW. More

Great and personable sales associate! I was looking to buy a new 2018 Volkswagen Golf sportwagen. I went to three different dealers before I stopped in to talk with Malcolm Gamble. Malcolm I was looking to buy a new 2018 Volkswagen Golf sportwagen. I went to three different dealers before I stopped in to talk with Malcolm Gamble. Malcolm was by far the best salesman I worked with throughout this journey to buy a new car. Malcolm made this experience great and personable! I had a very specific car that I wanted and malcolm was able to locate it and get it to the dealer in less then 24 hours! After I purschaed the car he called me the next day to see how I was enjoying the new car and if I had any questions about the new car. Never once was did I feel pressured or like I was getting scammed out of anything. 100% reccomend Malcolm for anyone looking to buy a new or used volkswagen. More

Great Dealership! Great Staff! Great experience purchasing my first vehicle! JP was very helpful and caring. He made sure I was content with my purchase. Great dealership! Very help Great experience purchasing my first vehicle! JP was very helpful and caring. He made sure I was content with my purchase. Great dealership! Very helpful! More