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City Volkswagen of Chicago

Chicago, IL

5.0
3,781 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today! So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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5330 W. Irving Park Road

Chicago, IL

60641

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Showing 3,781 reviews

June 02, 2025

I recently purchased a VW Passant and had the pleasure of working with Edgar Anaya .From start to finish, he was incredibly knowledgeable and helpful. He took the time to understand our needs and preferen More

by erikanjon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

City Volkswagen of Chicago responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at City Volkswagen of Chicago are glad to have you as a customer. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

June 02, 2025

They were friendly and professional. Their inventory was substantial which is great for the consumer when trying to decide on a vehicle. More

by Fatasha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Fuentes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

City Volkswagen of Chicago responded

Thanks for sharing your thoughts about your experience with City Volkswagen of Chicago. We appreciate your business and hope to see you again soon! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

June 02, 2025

4cars and counting here at City vw chicago with Ray corto.Thank you so much my friend for the great service More

by Mariamata3421
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clemente Garibay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

City Volkswagen of Chicago responded

Thank you so much for choosing City Volkswagen of Chicago! Please let us know if we can be of any more assistance. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

June 02, 2025

I bought a car on Friday, Maria and Juan were amazing. Their service was above and beyond. Maria is very sweet and I am glad we got to work with her. She was patient, I was undecided between 2 cars, but s More

by Iris R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evelyn Franchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Ghiran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

City Volkswagen of Chicago responded

Thank you for choosing City Volkswagen of Chicago. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 31, 2025

Had a great experience at this dealership. The entire staff was attentive and made the buying process smooth. More

by Samster_456
Recommend Dealer
Yes
Employees Worked With
Juan Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Gloria
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025 -

City Volkswagen of Chicago responded

Thanks for sharing your thoughts about your experience with City Volkswagen of Chicago. We appreciate your business and hope to see you again soon! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 31, 2025

Very friendly and attentive service, strong communications. Andy and Juan were a pleasure to work with! More

by sarahmm
Recommend Dealer
Yes
Employees Worked With
Juan Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Gloria
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025 -

City Volkswagen of Chicago responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing City Volkswagen of Chicago. We look forward to having you as one of our valued customers for many more years to come! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 30, 2025

Great experience with Maria. She was very professional and knowledgeable. She was also kind and made my car buying experience enjoyable. Thank you Maria for helping me get my dre More

by JDS789
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clemente Garibay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evelyn Franchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Ghiran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

City Volkswagen of Chicago responded

Thanks for sharing about your experience with City Volkswagen of Chicago. We appreciate your business and hope to see you again soon! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 30, 2025

Brandon Rosenow was our sales representative. He was easy to talk to, understanding, not "salesy", and willing to do extra to satisfy his customers. Process w/ dealership was fairly quick, and a More

by rcruz_20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lazaro Del Sol
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Rosenow
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

City Volkswagen of Chicago responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Chicago! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 29, 2025

I recently leased a new car from City Volkswagen and had a great experience. All the staff are super friendly, professional and very helpful. We couldn't have asked for a better salesperson. Ed was knowledg More

by jlr121
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evelyn Franchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Speck
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

City Volkswagen of Chicago responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at City Volkswagen of Chicago. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 28, 2025

My Salesman Edgar Anaya was very helpful and personable. My new Volkswagen is a joy to drive. It has a smooth ride and plenty of power. I'm very satisfied. More

by jomilyon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evelyn Franchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

City Volkswagen of Chicago responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

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