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City Volkswagen of Chicago
Chicago, IL
3,713 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,713 reviews
April 18, 2025
Had a recent purchase here after my pregnant wife was in a car accident. That was a pain initially and I did not want to deal with new purchase for many reasons. She was taken care of by Ed Speck who made a car accident. That was a pain initially and I did not want to deal with new purchase for many reasons. She was taken care of by Ed Speck who made this not so bad. He was polite and patient, and really made the whole situation way easier to deal with. Thanks Ed! More
by speckeric888
Employees Worked With
April 17, 2025
Ed is great. I’m a really special person and he helped me get a special car. I’m a really special person and he helped me get a special car. More
by Nina
Employees Worked With
April 15, 2025
We had a great experience working with Brandon Rosenow! He was incredibly helpful, patient, and kind throughout the whole process. He took the time to answer all of our questions and genuinely wanted to ma He was incredibly helpful, patient, and kind throughout the whole process. He took the time to answer all of our questions and genuinely wanted to make sure we found the right car for my needs. I’d absolutely recommend him to anyone looking for a smooth, stress-free car buying experience! More
by TiffanyL
April 15, 2025
Super friendly and quick process. Kept checking on me to make sure that I didn’t need anything. Made it a super painless process. Kept checking on me to make sure that I didn’t need anything. Made it a super painless process. More
by DaniR
Employees Worked With
April 15, 2025
Brandon Rosenow is a straight shooter that answered all my inquiries and did not apply any pressure . Felt very comfortable buying a car from him!!! my inquiries and did not apply any pressure . Felt very comfortable buying a car from him!!! More
by pbmigely
April 12, 2025
We had an incredible experience at City VW! They made it incredibly seamless and we felt so taken care of. If you’re interested in a car reach out and work with Brandon Rosenow- he’s awesome! They made it incredibly seamless and we felt so taken care of. If you’re interested in a car reach out and work with Brandon Rosenow- he’s awesome! More
by emilybiang
April 12, 2025
Great customer service! Maria was super helpful and made the process super easy. Love it!!! Maria was super helpful and made the process super easy. Love it!!! More
by AimeeO
Employees Worked With
April 12, 2025
We had a great experience purchasing a new VW from Brandon Rosenow. He took the time to understand our needs and found exactly what we wanted. He walked us through the whole process and made us comf Brandon Rosenow. He took the time to understand our needs and found exactly what we wanted. He walked us through the whole process and made us comfortable. More
by Rabiscopink
April 12, 2025
Great experience great people to do business with. Clemente was very helpful he beat another dealers offer. David is very knowledgeable about all the warranties and benefits that Volkswagen has to off Clemente was very helpful he beat another dealers offer. David is very knowledgeable about all the warranties and benefits that Volkswagen has to offer. He also let us test drive different color cars to make sure what color we really liked. Very smooth negotiation. More
by H.DEJESUS_5
Employees Worked With
April 12, 2025
David helped us purchase our VW today! He was very transparent, knowledgeable, and helpful for a smooth sale. Exactly what we were looking for. He was very transparent, knowledgeable, and helpful for a smooth sale. Exactly what we were looking for. More
by Tiffany De Jesus
Employees Worked With
