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City Volkswagen of Chicago
Chicago, IL
3,744 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,744 reviews
May 10, 2025
Maria provided great costumer service. Very knowledgeable about inventory. Maria replied to my questions promptly. Very knowledgeable about inventory. Maria replied to my questions promptly. More
by bolint
Employees Worked With
May 09, 2025
Great service, quick and to the point. Would definitely buy a car from here in the future. Would definitely buy a car from here in the future. More
by gillnercarl
Employees Worked With
May 08, 2025
City VW of Chicago is a great place to purchase a vehicle. I worked with David and Alejandro (Alex) to purchase my new 2025 Atlas. They were kind, helpful, transparent and friendly throughout all asp vehicle. I worked with David and Alejandro (Alex) to purchase my new 2025 Atlas. They were kind, helpful, transparent and friendly throughout all aspects of the process. They also have a very high regard for service and focus on this at every stage in the process, keeping you knowledgeable the entire time and even followed up multiple times after the purchase to ensure I was satisfied. Thank you to everyone at City VW that helped me with my purchase! More
by Kylejames
May 02, 2025
They were so easy to work with and very accommodating! I would Do business again here. I would Do business again here. More
by VivGnz
Employees Worked With
May 01, 2025
I really appreciate all of the time and attention Juan invested to help us find our perfect car. He went above and beyond to help us consider all options and was always very transparent with pricing. invested to help us find our perfect car. He went above and beyond to help us consider all options and was always very transparent with pricing. More
by Madison.pierini
May 01, 2025
Had a very efficient experience with Brandon Rosenow matching another offer and getting me out the door in my new Atlas! matching another offer and getting me out the door in my new Atlas! More
by John K
May 01, 2025
Brandon Rosenow made our car buying experience simple and straightforward. He is honest, transparent, and knowledgeable about the process from start to finish. Friendly, personable, all the things you’d want straightforward. He is honest, transparent, and knowledgeable about the process from start to finish. Friendly, personable, all the things you’d want to have during the car buying experience. Highly recommend reaching out to Brandon and team at this location. He will exceed expectations and make it a stress free experience. More
by Zahares
May 01, 2025
Awesome experience with Brandon Rosenow. He helped us with our car purchase and always looked for better financing options. Definitely, we will recommend him and City VW Chicago to our frien He helped us with our car purchase and always looked for better financing options. Definitely, we will recommend him and City VW Chicago to our friends and family. Thanks Brandon!!! More
by jagp8309
May 01, 2025
Just traded in my 2019 Tiguan and bought a 2024 Tiguan! ! Thank you to Maria and the owner Anthony for helping me!! Very knowledgeable, fast and friendly service!! Would highly recommend!! ! Thank you to Maria and the owner Anthony for helping me!! Very knowledgeable, fast and friendly service!! Would highly recommend!! More
by Hartman2020
Employees Worked With
April 30, 2025
My sales Representative was Brandon Rosenow who did an absolutely phenomenal job showing me the ins and outs of the car and the entire process. Highly recommend asking for him! Tim Curran also allowed for absolutely phenomenal job showing me the ins and outs of the car and the entire process. Highly recommend asking for him! Tim Curran also allowed for some very quick and timely negotiations. More
by kyle2.15.02
