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City Volkswagen of Chicago
Chicago, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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I had an amazing experience with Juan and all the people at Volkswagen city dealership at Volkswagen city dealership More
This would be the second vehicle we purchase from Volkswagen. Our original sales man Rey Cotto was not able to see us here today and referred us to his colleague Brandon Rosenow who helped us with th Volkswagen. Our original sales man Rey Cotto was not able to see us here today and referred us to his colleague Brandon Rosenow who helped us with the purchase. Brandon was extremely helpful with the sale and got us the best deal with our trade in. More
Juan was great! He explained everything very well. He was very knowledgeable about the cars and got us a great deal on a pre-owned 2024 VW Atlas! Highly recommend hi He explained everything very well. He was very knowledgeable about the cars and got us a great deal on a pre-owned 2024 VW Atlas! Highly recommend him and the dealership! More
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Came here to purchase a VW Tiguan. They were kind enough to offer a pick up from my place of work. Brandon Rosenow was a great guy (and former Marine so thank you for your service). Br They were kind enough to offer a pick up from my place of work. Brandon Rosenow was a great guy (and former Marine so thank you for your service). Brandon helped me drive away with my new vehicle on the same day. More
Don't shop here. They will show you the monthly payment and hide how much you are actually paying for the car. They told they would sell the car at msrp and charged m They will show you the monthly payment and hide how much you are actually paying for the car. They told they would sell the car at msrp and charged me 5k-6k markup. More
My family recently got another new Atlas from City VW of Chicago, and once again, Eddie and Clemente made the experience absolutely outstanding! Eddie and Clemente, went above and beyond to ensure the proce Chicago, and once again, Eddie and Clemente made the experience absolutely outstanding! Eddie and Clemente, went above and beyond to ensure the process was smooth and transparent. Their professionalism, knowledge, and genuine care for their customers are unmatched, and that’s why I always go back to them. I’ve followed them from their previous dealership because they always treat me like family and make me feel right at home, like the queen of the Castle :) If you’re looking for a team that will take care of you from start to finish with honesty and integrity, I can’t recommend Eddie and Clemente enough. They are the best in the business! More
Brandon Rosenow was unbelievably helpful without making me feel pressured to purchase. His openness and transparency made me feel at ease to purchase an EV. We test drove and looked at so many different EV me feel pressured to purchase. His openness and transparency made me feel at ease to purchase an EV. We test drove and looked at so many different EVs over the last couple months but this was the first time it felt right. And that was all because of Brandon. More
Laura provided exceptional service, she was personal and refreshingly, personable. NOT pushy. She listens and provides solutions that meet your financial needs. I left feeling great & empowered driving away refreshingly, personable. NOT pushy. She listens and provides solutions that meet your financial needs. I left feeling great & empowered driving away in my new Atlas Cross Sport. Thank you, Laura! More
Exceptional Customer Service from Ray at Volkswagen City Chicago! I recently leased a Tiguan from Volkswagen City Chicago, and I cannot say enough great things about my experience, thanks to Ray. From st Chicago! I recently leased a Tiguan from Volkswagen City Chicago, and I cannot say enough great things about my experience, thanks to Ray. From start to finish, the process was seamless, efficient, and stress-free. Ray went above and beyond to make sure I found the perfect vehicle for my needs. He is incredibly personable, knowledgeable, and truly cares about his customers. He took the time to walk me through all my options, answered every question with patience, and made what can often be a tedious process feel effortless. His professionalism and attention to detail ensured that everything was handled smoothly, and I drove off the lot feeling confident in my decision. If you’re looking for a hassle-free car leasing experience with top-notch customer service, I highly recommend working with Ray at Volkswagen City Chicago. He is a true asset to the dealership, and I will absolutely be returning for future car needs! More
Absolutely great customer service made me feel safe with purchasing my vehicle I would recommend city volkswagen to family and friends purchasing my vehicle I would recommend city volkswagen to family and friends More