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City Volkswagen of Chicago

Chicago, IL

5.0
3,744 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today! So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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5330 W. Irving Park Road

Chicago, IL

60641

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Showing 3,744 reviews

May 10, 2025

Maria provided great costumer service. Very knowledgeable about inventory. Maria replied to my questions promptly. More

by bolint
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Ghiran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025 -

City Volkswagen of Chicago responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Chicago! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 09, 2025

Great service, quick and to the point. Would definitely buy a car from here in the future. More

by gillnercarl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Ghiran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

City Volkswagen of Chicago responded

Thank you for choosing City Volkswagen of Chicago. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 08, 2025

City VW of Chicago is a great place to purchase a vehicle. I worked with David and Alejandro (Alex) to purchase my new 2025 Atlas. They were kind, helpful, transparent and friendly throughout all asp More

by Kylejames
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DAVID H ALCARAZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

City Volkswagen of Chicago responded

Thanks for sharing about your experience with City Volkswagen of Chicago. We appreciate your business and hope to see you again soon! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 02, 2025

They were so easy to work with and very accommodating! I would Do business again here. More

by VivGnz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

City Volkswagen of Chicago responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 01, 2025

I really appreciate all of the time and attention Juan invested to help us find our perfect car. He went above and beyond to help us consider all options and was always very transparent with pricing. More

by Madison.pierini
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evelyn Franchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lazaro Del Sol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

City Volkswagen of Chicago responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing City Volkswagen of Chicago. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 01, 2025

Had a very efficient experience with Brandon Rosenow matching another offer and getting me out the door in my new Atlas! More

by John K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clemente Garibay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Rosenow
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

City Volkswagen of Chicago responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 01, 2025

Brandon Rosenow made our car buying experience simple and straightforward. He is honest, transparent, and knowledgeable about the process from start to finish. Friendly, personable, all the things you’d want More

by Zahares
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clemente Garibay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evelyn Franchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Curran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Rosenow
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

City Volkswagen of Chicago responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Chicago! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 01, 2025

Awesome experience with Brandon Rosenow. He helped us with our car purchase and always looked for better financing options. Definitely, we will recommend him and City VW Chicago to our frien More

by jagp8309
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clemente Garibay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Rosenow
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

City Volkswagen of Chicago responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 01, 2025

Just traded in my 2019 Tiguan and bought a 2024 Tiguan! ! Thank you to Maria and the owner Anthony for helping me!! Very knowledgeable, fast and friendly service!! Would highly recommend!! More

by Hartman2020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Ghiran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

City Volkswagen of Chicago responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Chicago! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

April 30, 2025

My sales Representative was Brandon Rosenow who did an absolutely phenomenal job showing me the ins and outs of the car and the entire process. Highly recommend asking for him! Tim Curran also allowed for More

by kyle2.15.02
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Curran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Rosenow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

City Volkswagen of Chicago responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

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