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City Volkswagen of Chicago

Chicago, IL

5.0
3,775 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today! So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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5330 W. Irving Park Road

Chicago, IL

60641

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Showing 3,775 reviews

May 30, 2025

Brandon Rosenow was our sales representative. He was easy to talk to, understanding, not "salesy", and willing to do extra to satisfy his customers. Process w/ dealership was fairly quick, and a More

by rcruz_20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lazaro Del Sol
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Rosenow
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

City Volkswagen of Chicago responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Chicago! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 30, 2025

Great experience with Maria. She was very professional and knowledgeable. She was also kind and made my car buying experience enjoyable. Thank you Maria for helping me get my dre More

by JDS789
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clemente Garibay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evelyn Franchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Ghiran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

City Volkswagen of Chicago responded

Thanks for sharing about your experience with City Volkswagen of Chicago. We appreciate your business and hope to see you again soon! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 29, 2025

I recently leased a new car from City Volkswagen and had a great experience. All the staff are super friendly, professional and very helpful. We couldn't have asked for a better salesperson. Ed was knowledg More

by jlr121
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evelyn Franchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Speck
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

City Volkswagen of Chicago responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at City Volkswagen of Chicago. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 28, 2025

Brandon and City Volkswagen of Chicago helped me get my first car. Volkswagen was not originally what we were in the market for but Brandon was extremely helpful in assuaging our anxieties about this purc More

by Arielle Gearring
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lazaro Del Sol
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

City Volkswagen of Chicago responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Chicago! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 28, 2025

My Salesman Edgar Anaya was very helpful and personable. My new Volkswagen is a joy to drive. It has a smooth ride and plenty of power. I'm very satisfied. More

by jomilyon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evelyn Franchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

City Volkswagen of Chicago responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 27, 2025

Had a great experience with Ray and Andy both are very pleasant and helped me find perfect car. More

by Jfleming520
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lazaro Del Sol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Gloria
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

City Volkswagen of Chicago responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at City Volkswagen of Chicago are glad to have you as a customer. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 27, 2025

Overall excellent customer service. Brandon Rosenow was very sincere and made purchasing a vehicle a great experience. Will highly recommend for anyone looking to buy a car. More

by sauldiaz85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura V. Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Rosenow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Curran GM
May 28, 2025 -

City Volkswagen of Chicago responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 26, 2025

If you need a new Volkswagen go see Brandon Rosenow now. Quick and Excellent service. More

by Incrides
Recommend Dealer
Yes
Employees Worked With
Brandon Rosenow
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

City Volkswagen of Chicago responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 26, 2025

Maria was amazing! She provided honest information about the car and was wonderful to work with. She made our experience exceptional. More

by mgolden8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Ghiran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

City Volkswagen of Chicago responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing City Volkswagen of Chicago! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 25, 2025

Very pleasant and accommodating staff and they go out of their way to make sure you’re comfortable and taken care of. More

by Noelle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evelyn Franchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Speck
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2025 -

City Volkswagen of Chicago responded

Thanks for your feedback on your recent visit to City Volkswagen of Chicago. It's great to hear that we were able to assist you and that you had such a positive experience. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

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