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City Limits Nissan - Service Center

Austin, TX

4.5
437 Reviews
Call Service Center (512) 444-1400

437 Reviews of City Limits Nissan - Service Center

Sort by
June 09, 2025

They are really good ,and we are really happy with the service and attention we received More

by CARLOS_HURTADO55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Downey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2025 -

City Limits Nissan responded

Thank you so much for taking the time to leave us a review, we look forward to being of service to you again soon and hope you have a great week! Thank you, Jason Laguna General Manager

June 09, 2025

Daniel Sanchez is always very helpful and informative. Our service request are seamless. Thank you so much. More

by GRACE.RODRIGUEZ56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 08, 2025

Daniel Sanchez took such good care of us! Always kept us up in what was going on in the service bay and got us in and out in a timely manner. More

by CAKESLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2025 -

City Limits Nissan responded

Thank you for taking the time out of your day to tell us about your visit, we appreciate it and are happy to hear you were well taken care of! If you need anything please reach out, and we look forward to your next visit! Thank you, Jason Laguna General Manager

June 08, 2025

Great service advisor, very helpful and nice. She made the experience smooth and truly cares about her job. You need more like her! Also wait time was amazing! More

by emilyhope2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kendra Downey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2025 -

City Limits Nissan responded

Thank you so much for taking the time out of your day to provide us with your feedback! We will touch base with you shortly to ensure that you are satisfied with your visit and to work towards a resolution with you if not. Thanks again and we will talk to you soon! Jason Laguna General Manager

June 07, 2025

John Carlos was great. Give him a bonus. Great communication and follow up via text and voice. More

by FRIESBK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2025 -

City Limits Nissan responded

We are so glad to hear you had a great service visit and will be sure to pass your comments along! If you need anything at all please reach out to us at 512-444-1400 and we'd be more than happy to help! Thank you, Jason Laguna General Manager

June 07, 2025

Great customer service! Very friendly and professional! Explained everything that would be done and what might be recommended next time. More

by SNELSON235
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2025 -

City Limits Nissan responded

Thank you for taking the time to leave us a review, we appreciate you and I will be sure to pass your comments along! If you need anything at all please don't hesitate to reach out. Have a great week! Thank you, Jason Laguna General Manager

June 01, 2025

Wouldn’t fix a flat within the tread as a Nissan policy but did waive the diagnostic fee for a vehicle with tire sensors not hooked up at the factory. Not sure if the service center should be blamed for th More

by laura.huffstutler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2025 -

City Limits Nissan responded

We are sorry to hear you're less than satisfied with your recent visit, our goal is to provide top notch service for every guest and falling short of that is disheartening. It appears the side wall of your tire was damaged, which cannot be patched. I know this is frustrating, but we would be happy to provide you with additional Rewards points to your Service account for the inconvenience. If you would like to provide any additional information, please reach out to us at your convenience at 512-444-1400. Thank you again and have a great week! Jason Laguna General Manager

June 01, 2025

The staff is very friendly and they try to solve any problem with the vehicle. More

by misybor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willis Prieto
3.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2025 -

City Limits Nissan responded

We are happy to hear you had a great visit with us and we appreciate you taking the time to tell us about it! We're here to answer any questions you may have to please reach out if you need us, and have a great week! Thank you, Jason Laguna General Manager

Jun 04, 2025 -

City Limits Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here at City Limits Nissan. We hope you have a great day!

June 01, 2025

It was fine everything got fixed this time and no additional problems happened this time. More

by GALAMATA99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2025 -

City Limits Nissan responded

We are glad to hear you had a good visit with the Service team, and we look forward to providing you with many more happy miles! Thank you for your feedback and we look forward to your next visit with us! Thank you, Jason Laguna General Manager

Jun 04, 2025 -

City Limits Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

May 31, 2025

I love working with Daniel any time that I have a service need on my 350Z. He knows me by name and always ensures that my Z is serviced and safe to drive. He ensures that he has the same tech service my car More

by SYLRIOS2295
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maynor Barrientos - Service Tech - 5 Stars as well!
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May 31, 2025 -

City Limits Nissan responded

Thank you so much for your kind review, we are happy to hear that you consistently receive the top notch service we strive to provide our guests and will be sure to pass your comments along to the Service team! If you need anything at all, please don't hesitate to reach out. Have a great weekend and here's to many more happy miles in your 350Z! Thank you, Jason Laguna General Manager

Jun 01, 2025 -

City Limits Nissan responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

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