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City Limits Nissan - Service Center

Austin, TX

4.5
394 Reviews

394 Reviews of City Limits Nissan - Service Center

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March 31, 2025

Customer service is great. Love the communication via email and text and phone!Everyone was great More

by torresm_3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Downey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

City Limits Nissan responded

We're so happy to hear you had a great visit with our Service team, and appreciate you taking the time out of your day to share with us! If you need anything at all, please contact us at 512-444-1400 and we'd be happy to help! Thank you, Jason Laguna General Manager

March 28, 2025

My vehicle was under warranty when i had it towed to dealer. Tow bill was $310. I owned the vehicle out right. Had blue title in hand. While the vehicle was being worked on , under warranty, I sold the More

by mdblevins2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Sanchez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jayden Scott
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Downey
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Torres
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

City Limits Nissan responded

Thank you for providing us with this feedback, I will look into this and touch base with you shortly. In the meantime if you'd like to provide any additional information please reach out to us at 512-444-1400. Thank you, Jason Laguna General Manager

March 27, 2025

Eric was very professional and kind. He still took care of me despite his absence on actual day of service. More

by kconn2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Downey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

City Limits Nissan responded

We are so happy to hear the Service team took great care of you and will be sure to pass your comments along! Thank you for taking the time to tell us about your visit, we look forward to the next one! Thank you, Jason Laguna General Manager

March 26, 2025

Beautiful Staff and Dealership. Will always work their hardest to take care of you and make sure you're good to go More

by SATRICHARDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayden Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Downey
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

City Limits Nissan responded

Thank you so much for taking the time out of your day to leave us with your kind review, we appreciate you and look forward to seeing you again soon! Thank you, Jason Laguna General Manager

Mar 28, 2025 -

City Limits Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 24, 2025

i’ve been coming to this dealership for many years and have loved the service and experience More

by JAZMINERIVERS0825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayden Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

City Limits Nissan responded

We are glad to hear the service team took great care of you! If there is anything at all we can do for you, please don't hesitate to contact us. We are always available to answer any questions you may have, and we look forward to seeing you again soon! Thank you, Jason Laguna General Manager

March 24, 2025

Daniel Sanchez as always took care of my Nissan Titan XD diesel. Service was prompt and courteous .He even reacted positively to my corny humor ! THANKS. More

by CMATT1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

City Limits Nissan responded

Thank you so much for your positive feedback, we appreciate it and will be sure to pass your comments along! We hope to provide you with many more happy miles, thanks again and have a fantastic week! Jason Laguna General Manager

March 23, 2025

I would like to thank Jay for the excellent service from start to finish on the maintenance performed on my vehicle. Individual had the perfect demeanor, professionalism, and character in attending to my ne More

by XMIRELES
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

City Limits Nissan responded

Thank you so much for providing us with this review, we will be sure to pass your comments along and we hope you have a great week! Thank you, Jason Laguna General Manager

March 23, 2025

The service representative was very friendly and he helpful. I would recommend these guys to anyone looking for a service rep. More

by VMAY1228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

City Limits Nissan responded

We are thankful that you took the time out of your day to leave us such a kind review, and hope to be able to provide you with many more happy miles! Thank you, Jason Laguna General Manager

March 21, 2025

Service was excellent but wish the car wash had not been discontinued. However, Eric was very informative and showed me exactly what needed to be done. More

by ozhussey
Recommend Dealer
Yes
Employees Worked With
Eric Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2025 -

City Limits Nissan responded

Thank you for taking the time to leave us your feedback, we appreciate you and hope to provide you with many more happy miles! Thank you, Jason Laguna General Manager

March 19, 2025

Daniel provided excellent service. He was in consistent communication regarding my repair status. He treated my 22 yr old 350Z with kid gloves. More

by LCB2929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2025 -

City Limits Nissan responded

We are so glad to hear you had a great visit with the Service team, we appreciate you taking the time to tell us about it and we hope to provide you with many more happy miles on that classic Z! Thank you, Jason Laguna General Manager

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