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City Limits Nissan - Service Center

Austin, TX

4.5
453 Reviews

453 Reviews of City Limits Nissan - Service Center

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July 03, 2025

I had a problem with my passenger door and this team dont check properly. Just to rotate wheels I 'd wait like 4 hrs and I had appointment. More

by jcarlos.barrientos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chenin Buck
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Carlos
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Torres
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ramirez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

City Limits Nissan responded

We are sorry to hear you were not satisfied with your service visit, and appreciate you taking the time to leave us your feedback. We will discuss this with the team and then reach out to you shortly to hopefully resolve this issue with you. Thanks again and have a great day. Jason Laguna General Manager

July 01, 2025

They did a great job. Left the car overnight drop off and they called me back in the morning. They fix the issue under warranty and no charge. More

by chhernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

City Limits Nissan responded

We are happy to hear the service team took great care of you and appreciate you taking the time to tell us about it! If you need anything at all, please call us at 512-444-1400 and we'd be more than happy to help! Have a great holiday weekend and we hope to see you soon! Thank you, Jason Laguna General Manager

July 01, 2025

They did a great job. Left the car overnight drop off and they called me back in the morning. They fix the issue under warranty and no charge. More

by chhernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

City Limits Nissan responded

We are happy to hear the service team took great care of you and appreciate you taking the time to tell us about it! If you need anything at all, please call us at 512-444-1400 and we'd be more than happy to help. Have a great holiday weekend and we hope to see you soon! Thank you, Jason Laguna General Manager

June 28, 2025

Had a great experience with the service department. The staff was very friendly and helpful. Eric Hernandez took care of everything for me, including a ride home from Lyft when I dropped my car off. I More

by rmysiewicz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Jun 30, 2025 -

City Limits Nissan responded

We are so happy to hear the Service team took great care of you and appreciate you taking the time out of your day to tell us about it! If you need anything at all please don't hesitate to contact us at 512-444-1400 and we'd be more than happy to help. Thanks again and have a great week! Thank you, Jason Laguna General Manager

Jul 02, 2025 -

rmysiewicz responded

Jason, you have great people working for you. You should be proud of them. They made me feel good about City Limits Nissan for my future needs,

June 26, 2025

I’ve had nothing short of outstanding service from Daniel and the service staff at City Limits Nissan. More

by JOSEPH670
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

City Limits Nissan responded

We are so glad to hear the team consistently takes great care of you and appreciate that you took the time out of your day to tell us about it! If you have any additional questions, please don't hesitate to reach out to us at your convenience and we'd be more than happy to help. Have a great weekend, and here's to many more happy miles! Thank you, Jason Laguna General Manager

June 26, 2025

Great service. Very professional and efficient. This was my first time here and I will definitely be coming back in the future. More

by Blake Helle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

City Limits Nissan responded

Thank you so much for taking the time out of your day to leave us a review regarding your recent service visit, we appreciate you and will be sure to pass your comments along to the team! If you need anything at all please don't hesitate to reach out, we are always happy to help and look forward to seeing you again soon! Thank you, Jason Laguna General Manager

June 24, 2025

My service consultant Jay was great, I really appreciated the complimentary Lyft service. Great job by everyone involved! More

by timothycshannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

City Limits Nissan responded

We are grateful for the opportunity to earn your business, and that you took the time out of your day to tell us about your service visit! If you need anything at all, please don't hesitate to contact us. Thanks again and have a great week! Jason Laguna General Manager

June 24, 2025

She was pleasant and professional. She was ready to answer questions. When things took longer than she projected she actively sought status update and shared More

by EMMETT.BLAKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Downey
Jun 24, 2025 -

City Limits Nissan responded

Thank you for leaving us a review regarding your recent service experience, we appreciate you and look forward to providing you with many more happy miles! Thank you, Jason Laguna General Manager

June 23, 2025

The appointment was scheduled with no issues and upon arrival I was greeted right away to start the appointment. Kendra was friendly and made the process easy for me. Thank you! More

by monica ruedas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Downey
Jun 23, 2025 -

City Limits Nissan responded

We are happy to hear the Service team took good care of you during your visit and appreciate that you took the time to tell us about it! If you need anything at all or have any additional questions please don't hesitate to contact us at 512-444-1400 and we'd be more than happy to help! Thank you, Jason Laguna General Manager

June 20, 2025

Excellent customer service and awesome mechanic work and clean friendly environment. Quick service all around. More

by arod340
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2025 -

City Limits Nissan responded

We appreciate you taking the time to leave us a review and we're happy to hear you received the top notch service we strive to provide our guests! If you have any questions, please don't hesitate to reach out. Have a great weekend and here's to many more happy miles! Thank you, Jason Laguna General Manager

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