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City Limits Nissan - Service Center

Austin, TX

4.6
278 Reviews
Call Service Center (737) 701-5449

278 Reviews of City Limits Nissan - Service Center

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November 21, 2024

Fantastic service. Was greeted promptly when I arrived and was offered drinks and snacks as I waited for my oil change and tire rotation. Great experience over all and More

by johnnyz50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chenin Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Laguna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoffrey McClard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oswaldo Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew "Buzz" Buzzerd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayden Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Oswald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlyn Stox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
November 20, 2024

Saul was quick to explain the fix I required and kept me informed about the process throughout my short wait! More

by sydney.bellman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Vela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2024 -

City Limits Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here at City Limits Nissan. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 19, 2024

I take my vehicle for an oil change and inspection when it is time to take it in… always courteous and polite personnel…. More

by doram654
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Vela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew "Buzz" Buzzerd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayden Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2024 -

City Limits Nissan responded

Thank you for your kind words, I will be sure to pass them along to the team and we hope to see you again soon! If you need anything at all, we're always happy to help! Thank you, Jason Laguna General Manager

November 18, 2024

The individual who assisted me was helpful and professional. Clean and accommodating environment. Thank you for your service More

by PEACELOVEJOYANDCHARITY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew "Buzz" Buzzerd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

City Limits Nissan responded

Thank you so much for your kind review, I'll be sure to pass your comments along to the Service team and we look forward to providing you with many more happy miles! If you need anything, we are always happy to help so please don't hesitate to reach out. Thanks again and have a great week! Jason Laguna General Manager

November 17, 2024

10 minutes after I picked up my car I had a malfunction warning pop up... More

by K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

City Limits Nissan responded

I am sorry to hear that you did not have the best visit with our Service department, if you would like to provide additional feedback please reach out to us at 512-444-1400 at your convenience. We would love the opportunity to correct any issues, and to use this information as a training tool for our team. Thank you and have a great week! Jason Laguna General Manager

Nov 19, 2024 -

City Limits Nissan responded

Hello, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (737) 701-5449 when you have a chance. Thank you, and we look forward to hearing from you.

November 16, 2024

service department. needs to simply be replaced, poor service trying to hustled you for things that do not need fixing! for more money. More

by postman
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Sergio Dehoyos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Laguna
1.0
This rating includes all reviews, with more weight given to recent reviews.
Saul Vela
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jayden Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Heredia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cree Shumaker
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Nov 16, 2024 -

City Limits Nissan responded

I'm so sorry to hear you did not have a good experience with us, we strive to provide top notch and transparent service for every customer and take it very seriously when we fall short. If you are willing to provide us with more information about your visit so that we might use it to improve and potentially turn your experience around, please reach out at 512-444-1400 at your convenience. Thank you, Jason Laguna General Manager

November 15, 2024

Mr Sanchez was extremely professional. True asset to the organization. Extremely satisfied with the dealership. More

by JNICOLASRUIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2024 -

City Limits Nissan responded

Thank you for your kind words, and for taking the time to leave us your feedback! I will be sure to pass these comments along, and we hope to see you again soon! Thank you, Jason Laguna General Manager

November 15, 2024

Quick accurate service, relaxing lobby/waiting area, good coffee and cold water. Friendly, knowledgeable staff…Kayden was particularly helpful! More

by peterbink52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayden Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2024 -

City Limits Nissan responded

I am so glad to hear you had a pleasant service visit with us, we appreciate you and are always available to answer any questions you may have! Have a fantastic weekend! Thank you, Jason Laguna General Manager

November 14, 2024

It was a very pleasant time while I waited for my car to be serviced. More

by BettyRucker1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

City Limits Nissan responded

I am so glad to hear you had a pleasant visit with us, we appreciate you and hope to provide you with many more years of excellent service! Please reach out if you need anything at all, and have a great day! Thank you, Jason Laguna General Manager

November 14, 2024

Great customer service, very knowledgeable, and kept me updated through the process. Saul addressed my concerns and made sure my car was in great hands! More

by GALVAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Vela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

City Limits Nissan responded

Thank you so much for your kind review, I will be sure to pass your comments along to the team and we hope to provide you with many more happy miles! Thank you, Jason Laguna General Manager

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