Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

City Limits Nissan

Austin, TX

Overview
Employees
Reviews
Vehicles
4.5
637 Reviews
We believe everyone deserves to have an amazing experience when they purchase or service a vehicle. We want you to feel our passion to serve our customers with the greatest of care, our passion for community involvement, and our passion for supporting & mentoring the next generation. Our friendly team has great character, our processes are efficient, our service department is spotless, and our building is amazing! Trust takes time, so we will work hard, listen to your wants and needs, treat you the way you want to be treated. We want to serve you and your family... for life!
Contact Dealership

4914 S I-35 Frontage Rd

Austin, TX

78745

Directions

By Type

Showing 637 reviews

May 26, 2025

Prices were good enough to make a road trip to Austin. Madison was easy to work with !! More

by weldcraft115
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Vega-Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 26, 2025 -

City Limits Nissan responded

We are so happy to hear you had a great visit with the team, and appreciate you taking the time out of your day to tell us about it! Congratulations on your new car, welcome to the City Limits Nissan family, and have a great week! Thank you, Jason Laguna General Manager

May 25, 2025

Gave daughter a timeline to complete headlight repair. At the end of that timeline is when she was notified that the parts were not onsite and had to be ordered. She had paid before being notified the se More

by G_RINGERFREEDOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Hernandez
Report | Print
May 26, 2025 -

City Limits Nissan responded

I am sorry to hear that we were unable to complete your repair at the time of your appointment. If you are willing to provide us with additional information, we would like the opportunity to turn your experience around! Please reach out at 512-444-1400 at your convenience so that we might work towards a resolution with you. Thanks again for your feedback, and we hope to hear from you soon! Thank you, Jason Laguna General Manager

May 25, 2025

Service was awful, the service manager was non-responsive (until they finally switched service managers), everything took far longer than anticipated, and not only was the car FILTHY when we picked it up, th More

by Amanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jay Carlos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 26, 2025 -

City Limits Nissan responded

I am sorry to hear your experience with us was not up to the standards we set for ourselves and would like more information about your visit if you are willing. I am unable to locate a profile for you but we can be reached at 512-444-1400 at your convenience. Thank you and have a great week. Jason Laguna General Manager

May 23, 2025

Great Service! Jay and Daniel exceed the expectations of customer service. They kept me informed on the progress of my vehicle. The cost of my services needed wa More

by ELISA.RODRIGUEZ76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 24, 2025 -

City Limits Nissan responded

We are grateful for the opportunity to earn your business, and that you took the time to tell us about your recent Service visit! If you need anything at all, please don't hesitate to contact us. Thanks again and have a great weekend! Thank you, Jason Laguna General Manager

May 19, 2025

Best car buying experience, my salesman Torin made the process very easy and I can’t say enough about the finance team. What a team they have here at City Limits Nissan. More

by aaronmaldanado71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Cortez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Torin McGough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Vega-Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2025 -

City Limits Nissan responded

We are happy to hear you had a great visit with the team, and I'll be sure to pass your comments along! If you need anything at all please don't hesitate to reach out. Welcome to the City Limits Nissan family and have a great week! Thank you, Jason Laguna General Manager

May 18, 2025

Everything went well. I am appreciative that Nissan picked up the cost of a rental car when my vehicle was being worked. More

by SAGOMEZ4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Hernandez
Report | Print
May 19, 2025 -

City Limits Nissan responded

Thank you for taking a moment to tell us about your recent visit, we appreciate your feedback and look forward to being of service to you again! Thank you, Jason Laguna General Manager

May 20, 2025 -

City Limits Nissan responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

May 17, 2025

Very good experience, very nice waiting area, friendly staff. I will go again for service. Thank you very much. More

by abeeromar76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Downey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Hernandez
Report | Print
May 17, 2025 -

City Limits Nissan responded

We are happy to hear you had a pleasant Service visit with us, thank you for taking the time to leave us a review and we hope to provide you with many more happy miles! Thank you, Jason Laguna General Manager

May 17, 2025

All the staff at this dealership were very friendly and professional. Jacob was very friendly and helpful. Answered all the questions we ask and explained everything to us in detail. Would be a pleasure to More

by awcop
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Cortez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Dylla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2025 -

City Limits Nissan responded

We are so happy to hear that you had a great visit with us, and appreciate you taking the time out of your day to tell us about it! If you need anything at all we are here to help so please reach out. Thanks again and welcome to the City Limits Nissan family! Thank you, Jason Laguna General Manager

May 17, 2025

Jacob was very nice to work with and answered all our questions. Would recommend this dealership More

by bgcopley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Cortez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Dylla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2025 -

City Limits Nissan responded

We are glad to hear you had a great visit with us and we're happy to welcome you to the City Limits Nissan family! Congratulations and we can't wait to see you again soon! Thank you, Jason Laguna General Manager

May 20, 2025 -

City Limits Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here at City Limits Nissan. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 16, 2025

Afnan was a great sales lady. She made the experience very nice and easy. City Limits is very nice and everyone is very friendly and helpful. Would recommend them to everyone. More

by jasonmw_3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Afnan Jamhour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Vega-Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2025 -

City Limits Nissan responded

We are so happy to hear your visit with us was up to the high standards of customer service that we set for ourselves and appreciate you taking the time out of your day to tell us about it! I will be sure to pass these comments along, thanks again and have a great weekend! Jason Laguna General Manager

1
...
3
4
5
...
64