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City Limits Nissan

Austin, TX

4.6
538 Reviews
Thank You for Choosing City Limits Nissan Come see us at the all new City Limits Nissan and Experience the Difference! We believe everyone deserves to have an amazing experience when they purchase or service a vehicle. So, we invite you to visit us when you're looking for new cars in Austin, Buda, Dripping Springs and beyond! Our kindness-wins culture is at the heart of everything we do and we are working hard to Redefine Hospitality each and every day, with every customer. The training and processes we provide put the needs of the customer top-of-mind and make City Limits Nissan a happy place where all are welcome!
Contact Dealership

4914 S I-35 Frontage Rd

Austin, TX

78745

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Showing 538 reviews

March 03, 2025

Seems like this location’s service went down after South Austin Nissan sold the dealership to City Limits Nissan. Service website is not friendly & allow scheduling certain details. On my last visit-I ask More

by DEANNAPERSYN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Hernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

City Limits Nissan responded

We greatly appreciate your feedback and want to thank you for bringing this to our attention. We strive to provide top notch service to every guest, every time and falling short of that is disappointing. We will use your comments to refine our efforts and ensure a better visit going forward. I am unable to find your profile in our system, so if you would please reach out to us at 512-444-1400 at your convenience we'd love to get more information. Thanks again and have a great week! Jason Laguna General Manager

March 02, 2025

Cooper went far and above what a good salesman is about. We were driving 6 hrs. To get the car. The one we were driving for cooper had given us a price of $3000-$7000 less than the same car in our area. We More

by cjsmall1112
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cooper Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Vallejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

City Limits Nissan responded

Thank you so much for telling us about your recent visit, we are grateful for your review and are excited to welcome you to the City Limits Nissan family! I'll be sure to pass your comments along to the team. If you need anything at all, please don't hesitate to reach out! Thank you, Jason Laguna General Manager

February 28, 2025

Jay and Johnny from Service was awesome. Worked with me on pricing. I'm a satisfied customer for life More

by SATRICHARDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayden Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Downey
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

City Limits Nissan responded

We are so glad to hear that the Service team took great care of you, and appreciate that you took the time out of your day to tell us about it! If you need anything at all, please don't hesitate to contact us. Thanks again and have a great weekend! Jason Laguna General Manager

February 28, 2025

Haggle free, hassle free. Friendly, knowledgeable. Jacob and Sergio are professional and kind. This is their passion not their job. Will definitely be returning in the future More

by Shelly.ybarra815
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Dehoyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Cortez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Dylla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

City Limits Nissan responded

Reviews like yours keep us motivated to go above and beyond for our guests and we are grateful that you took the time to tell us about it! Welcome to the City Limits Nissan family, we can't wait for your next visit and hope you have a great weekend! Thank you, Jason Laguna General Manager

February 27, 2025

They helped me buy my first car, with my preferred down payment even with a low credit score. I was skeptical and saying this wasn’t gonna work out but he had confidence that I will get approved, and I di More

by blackdiaz_28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Arispe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I forgot their names, thank you all.
Feb 27, 2025 -

City Limits Nissan responded

We are so glad to hear you had a great visit with us, and I'll be sure to pass your comments along to the team! Thank you for taking the time to tell us about it, welcome to the City Limits Nissan family and enjoy your new Sentra! Thank you, Jason Laguna General Manager

February 27, 2025

I had a very positive experience in returning my leased Altima and in leasing another. I especially appreciated the time taken by the sales and finance staff to work with me in finding the car I wanted and More

by JOMCGI
Recommend Dealer
Yes
Employees Worked With
Sergio Dehoyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Severo Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Cortez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Grassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I forget her name, but a young woman, who is new to sales, was with Clayton part of the time.
Feb 28, 2025 -

City Limits Nissan responded

I am so glad to hear you had a great visit with us, we appreciate you and I will be sure to pass your kind words on to the team! Thank you so much for taking the time out of your day to tell us about your experience, welcome to the City Limits Nissan family and have a great weekend! Thank you, Jason Laguna General Manager

Mar 02, 2025 -

City Limits Nissan responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at City Limits Nissan. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 26, 2025

I was updated in a timely manner. If I had questions later on, they thoroughly explained and addressed my concerns. More

by JASMINEDELEON0723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

City Limits Nissan responded

I am glad to hear that you had a good visit with us, we appreciate your feedback and look forward to providing you with many more happy miles! Thank you, Jason Laguna General Manager

February 24, 2025

Nissan Limits Austin is a very good place to buy a car. They are very attentive to details and always available to help. More

by jsv.junior
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clayton Grassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

City Limits Nissan responded

Thank you so much for your kind words, we appreciate you and are happy to have been of service! Welcome to the City Limits Nissan family and have a great week! Thank you, Jason Laguna General Manager

February 24, 2025

The used car unit was great. Sergio, Estrella and Chuy were very professional and courteous. More

by 2waltons
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Dehoyos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus "Chuy" Aguilar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Estrella Vitales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

City Limits Nissan responded

Thank you for taking the time to leave us your feedback, we appreciate you and are happy to welcome you to the City Limits Nissan family! Thank you, Jason Laguna General Manager

February 23, 2025

City Limits Nissan was not able to identify why my 2023 Frontier would lose it's charge and I would have to jump start it. This has been an ongoing issue since I bought the truck in 2023. The only way I ca More

by rgperez55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jay Carlos
2.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Downey
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

City Limits Nissan responded

I am sorry that we were unable to identify an issue with your vehicle, we ran every diagnostic available to ensure there were no malfunctions and to look for an underlying cause if there were. We pride ourselves on customer satisfaction and try to go above and beyond for our guests, so we regret that you did not have a good experience with us. If there is anything we can do for you in the future, please don't hesitate to reach out. Thank you, Jason Laguna General Manager

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