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City Limits Nissan

Austin, TX

4.5
671 Reviews
We believe everyone deserves to have an amazing experience when they purchase or service a vehicle. We want you to feel our passion to serve our customers with the greatest of care, our passion for community involvement, and our passion for supporting & mentoring the next generation. Our friendly team has great character, our processes are efficient, our service department is spotless, and our building is amazing! Trust takes time, so we will work hard, listen to your wants and needs, treat you the way you want to be treated. We want to serve you and your family... for life!
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4914 S I-35 Frontage Rd

Austin, TX

78745

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Showing 671 reviews

July 15, 2025

we were communicated the wok was faster than expected. Our rental car was provided quickly as well. All good. More

by barb15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2025 -

City Limits Nissan responded

We are so glad to hear that you had a great visit with our Service team and appreciate that you took the time out of your day to tell us about it! If there is anything else we can do for you please don't hesitate to reach out to us at 512-444-1400 and we'd be more than happy to help. Thanks again and have a fantastic week! Thank you, Jason Laguna General Manager

July 15, 2025

Excellent costumer service! Jay helped me with my car and he is always super helpful and professional. Goes above and beyond!! More

by supergirl785
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2025 -

City Limits Nissan responded

We are so happy to hear you consistently receive the top notch service we strive to provide and appreciate that you took the time to tell us about it today! We hope to be able to provide you with many more happy miles, and we look forward to your next visit with us! Thanks again and have a great rest of your week! Thank you, Jason Laguna General Manager

July 10, 2025

Service was topnotch! Agent were very accommodating. They offered me a ride back to my house since my oil change/recall and tire rotation will take some time. Will keep co More

by shangrila_shields
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

City Limits Nissan responded

Thank you for leaving us a review regarding your service visit, we appreciate your feedback and are happy to hear the team took great care of you! If you need anything at all please don't hesitate to contact us at 512-444-1400 and we'd be more than happy to help! Thank you, Jason Laguna General Manager

July 07, 2025

It was a great experience since the new owners have taken over! Jay and Eric were very helpful. More

by LISA@SPITCOOL.COM
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric 5 stars
Jul 07, 2025 -

City Limits Nissan responded

We are happy to hear the team took great care of you during your recent service visit and appreciate you taking the time out of your day to tell us about it! Here's to many more happy miles, thanks again and have a great week! Jason Laguna General Manager

July 06, 2025

I was very satisfied with Eric Hernandez’s assistance in resolving my issue regarding my vehicle. He was very knowledgable, professional and courteous. He was very thorough in explaining the process. I am v More

by CASROD51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Hernandez and Valente Medina
Jul 07, 2025 -

City Limits Nissan responded

Thank you so much for your kind words, we will be sure to pass them along to the team and we look forward to the opportunity to provide you with many more happy miles! If you need anything please don't hesitate to contact us at 512-444-1400 and we'd be more than happy to help! Thank you, Jason Laguna General Manager

Jul 07, 2025 -

City Limits Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at City Limits Nissan! If you have any further questions, please give us a call. We're always happy to help!

July 06, 2025

Courteous, professional, was able to get in and out quickly; Service Writer Jay was great More

by djy_1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

City Limits Nissan responded

We are so glad to hear you had a great service visit and appreciate you taking the time out of your day to tell us about it! Please reach out if you need anything at all, and have a fantastic week! Thank you, Jason Laguna General Manager

Jul 10, 2025 -

City Limits Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at City Limits Nissan! We are always more than happy to assist you if anything else comes up. Take care!

July 04, 2025

I bought a Nissan Kicks. The store did not have the feature/color combination I was looking for and they were able to find one in the area and have it sent to the dealership More

by merceme1976
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Cortez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Vega-Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2025 -

City Limits Nissan responded

We are so glad we were able to get you into the exact vehicle you were looking for and appreciate your kind words! I'll be sure to pass them along to the team. We're excited to welcome you to the City Limits Nissan family and hope you have an excellent holiday weekend! Thank you, Jason Laguna General Manager

July 03, 2025

Hands down one of the best and least stressful car buying experiences I’ve had. Customer service was top notch! More

by eddie_vanessa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Dylla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

City Limits Nissan responded

Thank you so much for taking the time out of your day to leave us such a kind review, we appreciate you and will be sure to pass your comments along to the team! Welcome to the City Limits Nissan family and have a fantastic weekend! Thank you, Jason Laguna General Manager

July 03, 2025

I had a problem with my passenger door and this team dont check properly. Just to rotate wheels I 'd wait like 4 hrs and I had appointment. More

by jcarlos.barrientos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chenin Buck
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Carlos
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Torres
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ramirez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

City Limits Nissan responded

We are sorry to hear you were not satisfied with your service visit, and appreciate you taking the time to leave us your feedback. We will discuss this with the team and then reach out to you shortly to hopefully resolve this issue with you. Thanks again and have a great day. Jason Laguna General Manager

July 03, 2025

I found a Sentra on the City Limits site and got a call from Jacob. I was straight forward about what I wanted. He went straight to work and called me back with what I needed for the deal to work for me an More

by Eddie A
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Dylla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Palomo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

City Limits Nissan responded

We are so grateful for the opportunity to earn your business and appreciate you taking the time out of your day to tell us about your visit! Please don't hesitate to contact us if you need anything at all, we are always happy to help and we're excited to welcome you to the City Limits Nissan family! Thank you, Jason Laguna General Manager

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