Ciocca Subaru of York

I went to Ciocca Subaru of York because they had the color Forester I wanted , but it turned out that that was just the first things right about them . The sale rep. , Tom Kerns was a perfect fit for my color Forester I wanted , but it turned out that that was just the first things right about them . The sale rep. , Tom Kerns was a perfect fit for my personality. Knowledgeable and not high pressured . Allowed me to take the car home overnight, was flexible in pricing and made the entire buying experience smooth . More

This is my second Outback, traded in my 2014 for a 2024, and bought it with the help of Tyler Crowl who explained all the new features, including a test drive which was very helpful. I also worked with Cart and bought it with the help of Tyler Crowl who explained all the new features, including a test drive which was very helpful. I also worked with Carter Strausbaugh in refreshing and learning more about the new Outback a couple weeks after I bought my new car. Both Tyler and Carter were easy to talk to which helped me understand the much newer technology than my older Outback. All the staff at Ciocca including sales, service and finance were friendly and helpful each time I walked in the dealership which is a plus in my book. I look forward for having my vehicle serviced when the time comes. More

people very knowledgeable, treated with respect, answered all questions we had about car. Satisfied with purchase all questions we had about car. Satisfied with purchase More

Employees are great, service was great. The only issue I had was that no one at the Dealer or at Subaru USA Customer Service seemed to know anything about the pending lawsuit on STRESS CRAC The only issue I had was that no one at the Dealer or at Subaru USA Customer Service seemed to know anything about the pending lawsuit on STRESS CRACKED WINDSHIELDS that Subaru will not cover under warranty and that I had to pay out of pocket for the windshield, the install and recalibration of the Subaru EyeSight system. More

The Service Dept employees are very knowledgeable and they kept me updated on their progress. It was also great that they provided me with a car, since the work was extensive. they kept me updated on their progress. It was also great that they provided me with a car, since the work was extensive. More

THERE WAS AN ONGOING GLITCH INTHE RADIO SYSTEM, THAT WAS CLEARLY ELECTRONIC AND OR PROGRAMMING. I HAVE HAD THE CAR IN SEVERAL TIMES FOR THE PROBLEM, WHICH I UNDERSTOOD WOULD E HARD TO IDENTIFY AND CORRECT, CLEARLY ELECTRONIC AND OR PROGRAMMING. I HAVE HAD THE CAR IN SEVERAL TIMES FOR THE PROBLEM, WHICH I UNDERSTOOD WOULD E HARD TO IDENTIFY AND CORRECT, ESPECIALLY SINCE IT COULDN'T BE CREATED ON DEMAND. THE SERVICE STAFF KEPT RESEARCHING AND TRYING DIFFERENT THINGS, AND IT APPEARS THAT THIS LAST VISIT FINALLY RECTIFIED THE PROBLEM. IT'S BEEN THREE WEEKS WHICH IS THE LONGEST I'VE GONE WOTHUT THE PROBLEM RE-OCCURING. More

We had a wonderful experience buying a Forrester from Apple . Great price and everyone was so patient and could not have been any better . Went back to service and they were wonderful and knowledgeable . Apple . Great price and everyone was so patient and could not have been any better . Went back to service and they were wonderful and knowledgeable . Would recommend buying a car from this dealership . More

They helped me pick what I needed and made me feel good about my decision. about my decision. More

The Customer service is excellent. Their staff are helpful and courteous. I am happy with the wor the service department did on my car. Their staff are helpful and courteous. I am happy with the wor the service department did on my car. More