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Ciocca Subaru of York

York, PA

4.7
235 Reviews

1202 Loucks Road

York, PA

17404

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235 Reviews of Ciocca Subaru of York

August 14, 2024

Ciocca was very nice to deal with, personable and professional people. We would recommend to use Ciocca to others. More

by Fred.fulton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Kerns, Brianna Holmes
Aug 16, 2024 -

Ciocca Subaru of York responded

Fred, thank you for taking the time to let us know that you had a five-star experience with our team at your last visit! Your recommendation means so much to us, and we are so happy to know you received personable and professional customer service!

August 09, 2024

I had great people helping me at Suburu, Craig is an amazing guy, he helped me and my family make the decision for me since it’s my first ever car. Am glad I chose Suburu at York. More

by glorygajmer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Davis, Tom Kerns
Aug 13, 2024 -

Ciocca Subaru of York responded

Hi there! We're so happy to hear that Craig provided you with a five-star car buying experience, and was able to help you during the decision making process! Congratulations on your first car, how exciting! Thank you for taking the time to provide us with your kind words, please let us know if there is anything we can do to further assist you!

August 07, 2024

It was great and everyone was good to us and we will come back sometime More

by deitrickm84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kurt Miller, Jerry Marquardt, Brian Miller, Nate Jacobs, Mathew Zinn
Aug 13, 2024 -

Ciocca Subaru of York responded

Thank you for taking the time to give our team a five-star rating and review! It was a pleasure to earn your business, and we're so happy to hear it was a great experience!

August 05, 2024

Good fast service at reasonable price. Waiting area was clean and nice with coffee and cold water. More

by art
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimber Sutton
Aug 09, 2024 -

Ciocca Subaru of York responded

Art, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

July 15, 2024

They care about their customers I had a great experience I love to come here More

by Car buff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Kerns, Brianna Holmes
Jul 17, 2024 -

Ciocca Subaru of York responded

Hi there! We are so happy to hear that you noticed how much we care about your experience! It was such a pleasure to provide you with a five-star experience!

July 09, 2024

I have had good success with this dealership from the purchase of the Crosstrek to the Service Department. Tom Kerns, Hector and Hailey are great people that seem to really care for there customers. More

by Klneidecker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector and Hailey, Tom Kerns
Jul 10, 2024 -

Ciocca Subaru of York responded

Thank you for taking the time to let us know that our sales and service team did a great job! It was such a pleasure to be able to help! We hope you continue to love your Crosstrek and our service for years to come!

July 02, 2024

I went to Ciocca Subaru of York because they had the color Forester I wanted , but it turned out that that was just the first things right about them . The sale rep. , Tom Kerns was a perfect fit for my More

by rondanielson62
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tom Kerns
Jul 10, 2024 -

Ciocca Subaru of York responded

Hello! We greatly appreciate you taking the time to let us know how we did! We are happy to hear that Tom provided you with a low-pressure, knowledgeable vehicle buying experience! It was a pleasure to be able to help you find the perfect Subaru Forester! Please do not hesitate to reach out if we can provide you with any further assistance!

July 02, 2024

This is my second Outback, traded in my 2014 for a 2024, and bought it with the help of Tyler Crowl who explained all the new features, including a test drive which was very helpful. I also worked with Cart More

by Espenscheid
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Crowl, Carter Strausbaugh, Kurt Miller
Jul 10, 2024 -

Ciocca Subaru of York responded

Congratulations on your new 2024 Subaru Outback! It was such a joy to be able to help you trade in and trade up! Thank you for taking the time to let us know that Tyler & Carter provided you with an excellent experience! We look forward to seeing you at your next scheduled service appointment!

June 26, 2024

people very knowledgeable, treated with respect, answered all questions we had about car. Satisfied with purchase More

by Cehrhart3685
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tom Kerns
Jul 01, 2024 -

Ciocca Subaru of York responded

Hi there! We are so happy to hear that our team provided you with a knowledgeable, and respectful vehicle buying experience. Congratulations on your new ride! It was a pleasure to be able to help! Please let us know if there is anything we can do to further assist you at this time!

Jul 02, 2024 -

Ciocca Subaru of York responded

Hello there! It was such a pleasure to be able help you during your vehicle buying experience! We're happy to hear that Tom was very knowledgeable, respectful and able to answer any of the questions you had! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 26, 2024

Employees are great, service was great. The only issue I had was that no one at the Dealer or at Subaru USA Customer Service seemed to know anything about the pending lawsuit on STRESS CRAC More

by bobjones1
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kimber Sutton, Nina Lutz
Jul 01, 2024 -

Ciocca Subaru of York responded

Hi Bob! Thank you for taking the time to provide us with a positive rating! We apologize that we didn't have further information regarding the windshield situation. We have passed your feedback along to our management team to look further into.

Jul 02, 2024 -

Ciocca Subaru of York responded

Bobjones1, we are very happy we could provide you with a positive service experience! Thank you for bringing the windshield situation to our attention, trust that our team is looking into this so that we can provide you with a five-star visit next time we see you!