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Ciocca Subaru of York

York, PA

4.7
229 Reviews
Call Dealership (717) 854-1800
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1202 Loucks Road

York, PA

17404

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229 Reviews of Ciocca Subaru of York

September 02, 2024

The dealer is awesome to deal with between buying a subaru and routine maintenance you are treated special . More

by donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Casseday, Brian Miller, Andy Nyeste
Report | Print
Sep 04, 2024 -

Ciocca Subaru of York responded

Donna, it has been such a pleasure to help you along the vehicle buying experience as well as provide you with routine service on your Subaru! We greatly appreciate the five-star rating and kind review!

August 27, 2024

It's a nice dealership. Has a variety of vehicles, both new and used. The buying experience went smoothly. More

by nickko
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Jacobs
Report | Print
Aug 27, 2024 -

Ciocca Subaru of York responded

Hello! We are so pleased to hear that you enjoyed your recent experience with us! Thank you for choosing Ciocca Subaru of York! We are grateful for the opportunity to be able to assist you along the vehicle buying experience! If there is anything we can do to further assist you in any way!

August 21, 2024

Rates were over the top! Tire prices were unreasonable. Thought a typo in quote:( ugh More

by Ashsewil
Recommend Dealer
No
Employees Worked With
Nina Lutz
Report | Print
Aug 23, 2024 -

Ciocca Subaru of York responded

Hi there, we are very sorry to hear that we were not able to provide you with a more positive experience regarding the tire prices we had quoted you. We will pass along your feedback to our team.

August 20, 2024

Took 4 visits and a lot of work to get the problems resolved. Beca Ruppert was wonderful. Kept me abreast of progress. More

by patnfred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ruppert
Report | Print
Aug 20, 2024 -

Ciocca Subaru of York responded

Hi there! We are very sorry to hear that it took multiple visits to get your problems resolved. However, we're happy to hear that Beca was wonderful and kept you informed throughout the process! We hope to be able to provide you with a five-star visit in the future!

August 14, 2024

Ciocca was very nice to deal with, personable and professional people. We would recommend to use Ciocca to others. More

by Fred.fulton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Kerns, Brianna Holmes
Report | Print
Aug 16, 2024 -

Ciocca Subaru of York responded

Fred, thank you for taking the time to let us know that you had a five-star experience with our team at your last visit! Your recommendation means so much to us, and we are so happy to know you received personable and professional customer service!

August 09, 2024

I had great people helping me at Suburu, Craig is an amazing guy, he helped me and my family make the decision for me since it’s my first ever car. Am glad I chose Suburu at York. More

by glorygajmer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Davis, Tom Kerns
Report | Print
Aug 13, 2024 -

Ciocca Subaru of York responded

Hi there! We're so happy to hear that Craig provided you with a five-star car buying experience, and was able to help you during the decision making process! Congratulations on your first car, how exciting! Thank you for taking the time to provide us with your kind words, please let us know if there is anything we can do to further assist you!

August 07, 2024

It was great and everyone was good to us and we will come back sometime More

by deitrickm84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kurt Miller, Jerry Marquardt, Brian Miller, Nate Jacobs, Mathew Zinn
Report | Print
Aug 13, 2024 -

Ciocca Subaru of York responded

Thank you for taking the time to give our team a five-star rating and review! It was a pleasure to earn your business, and we're so happy to hear it was a great experience!

August 05, 2024

Good fast service at reasonable price. Waiting area was clean and nice with coffee and cold water. More

by art
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimber Sutton
Report | Print
Aug 09, 2024 -

Ciocca Subaru of York responded

Art, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

July 15, 2024

They care about their customers I had a great experience I love to come here More

by Car buff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Kerns, Brianna Holmes
Report | Print
Jul 17, 2024 -

Ciocca Subaru of York responded

Hi there! We are so happy to hear that you noticed how much we care about your experience! It was such a pleasure to provide you with a five-star experience!

July 09, 2024

I have had good success with this dealership from the purchase of the Crosstrek to the Service Department. Tom Kerns, Hector and Hailey are great people that seem to really care for there customers. More

by Klneidecker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector and Hailey, Tom Kerns
Report | Print
Jul 10, 2024 -

Ciocca Subaru of York responded

Thank you for taking the time to let us know that our sales and service team did a great job! It was such a pleasure to be able to help! We hope you continue to love your Crosstrek and our service for years to come!

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