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Ciocca Subaru of York

York, PA

4.7
235 Reviews
Call Dealership (717) 854-1800
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1202 Loucks Road

York, PA

17404

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235 Reviews of Ciocca Subaru of York

November 07, 2024

Very attentive and knowledgeable service advisors who aren't "pushy" about getting additional things done. Spacious waiting area with Wi-Fi and TV. More

by cbarakos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley
Report | Print
Nov 11, 2024 -

Ciocca Subaru of York responded

We're delighted to know that our service advisors were attentive, knowledgeable, and respectful of your time. Our goal is to make your service experience as convenient and stress-free as possible. Thank you for choosing Ciocca Subaru of York.

October 30, 2024

Excellent service and very friendly. Thomas was very new to the sales experience but he was very conscientious! Overall impression was positive. More

by Mikosjeffrey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brianna Holmes
Report | Print
Nov 02, 2024 -

Ciocca Subaru of York responded

We're delighted that you had a positive overall impression of your experience at Ciocca Subaru of York. We strive to provide exceptional customer service, and we're glad to hear that Thomas was able to contribute to that.

October 09, 2024

I will not go back for service again . They are to expensive I will go to another garage for service . More

by Josephine Romero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brianna Holmes
Report | Print
Oct 18, 2024 -

Ciocca Subaru of York responded

Josephine, we are very sorry to hear that we were not able to provide you with a most positive service experience. We will pass along your feedback to our team.

September 27, 2024

Had a great experience at Ciocca Subaru. Love my new subaru Legacy. Highly recommend Ciocca Subaru! More

by dcutler999
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael and Carter, Brianna Holmes
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Sep 30, 2024 -

Ciocca Subaru of York responded

Hi there! We are so happy to hear that Michael & Carter were able to provide you with a great experience! Congratulations on your new Subaru Legacy! Your recommendation and review mean so much to us, please let us know if we can provide you with any further assistance!

September 23, 2024

Ciocca Subaru of York words can’t describe the nice people the service dependability all I can say is they’re the best I give them 100% More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Holmes
Report | Print
Sep 30, 2024 -

Ciocca Subaru of York responded

Tony, we are so happy to hear that our team was able to provide you with the level of customer service that we strive to provide! It was a pleasure to be able to help!

September 13, 2024

Everyone I came into contact with was very helpful. Craig helped me find the perfect car in my price range and Carson answered all of my questions. More

by Dannywright375
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig and Carson 5 stars
Report | Print
Sep 20, 2024 -

Ciocca Subaru of York responded

Danny, thank you for the wonderful review and rating! We're so happy to hear that Craig helped you find the perfect car in your price range and that Carson was able to answer your questions! It was a pleasure earning your business, and please do not hesitate to reach out if we can provide you with any further assistance!

More
September 02, 2024

The dealer is awesome to deal with between buying a subaru and routine maintenance you are treated special . More

by donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Casseday, Brian Miller, Andy Nyeste
Report | Print
Sep 04, 2024 -

Ciocca Subaru of York responded

Donna, it has been such a pleasure to help you along the vehicle buying experience as well as provide you with routine service on your Subaru! We greatly appreciate the five-star rating and kind review!

August 27, 2024

It's a nice dealership. Has a variety of vehicles, both new and used. The buying experience went smoothly. More

by nickko
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Jacobs
Report | Print
Aug 27, 2024 -

Ciocca Subaru of York responded

Hello! We are so pleased to hear that you enjoyed your recent experience with us! Thank you for choosing Ciocca Subaru of York! We are grateful for the opportunity to be able to assist you along the vehicle buying experience! If there is anything we can do to further assist you in any way!

August 21, 2024

Rates were over the top! Tire prices were unreasonable. Thought a typo in quote:( ugh More

by Ashsewil
Recommend Dealer
No
Employees Worked With
Nina Lutz
Report | Print
Aug 23, 2024 -

Ciocca Subaru of York responded

Hi there, we are very sorry to hear that we were not able to provide you with a more positive experience regarding the tire prices we had quoted you. We will pass along your feedback to our team.

August 20, 2024

Took 4 visits and a lot of work to get the problems resolved. Beca Ruppert was wonderful. Kept me abreast of progress. More

by patnfred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ruppert
Report | Print
Aug 20, 2024 -

Ciocca Subaru of York responded

Hi there! We are very sorry to hear that it took multiple visits to get your problems resolved. However, we're happy to hear that Beca was wonderful and kept you informed throughout the process! We hope to be able to provide you with a five-star visit in the future!

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