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Ciocca Subaru of York

York, PA

4.7
229 Reviews

1202 Loucks Road

York, PA

17404

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229 Reviews of Ciocca Subaru of York

July 26, 2023

I enjoyed doing business with their staff. They provide outstanding customer service, they are honest and friendly. I recommend asking for Haylie. I will recommend Apple Subaru to all my frien More

by alexcabrerasg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Haylie Piner
May 15, 2023

Very friendly dealership and service dept always know what the cost up front will be. And will go the extra mile to service your auto More

by Majstinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimber Sutton, Nina Lutz
May 01, 2023

The process was fast, fun and smooth. Apple Subaru is 5 stars for buying a car! More

by nursesheree717
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Kerns
March 13, 2023

Great service, always on time! 2nd purchase and will never go elsewhere for sales or service. Highly recommend!! More

by Hampdenbren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimber Sutton, Nina Lutz
Mar 16, 2023 -

Ciocca Subaru of York responded

Hi, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 19, 2023

Tiffany E. was the shift supervisor at the car was on February the 18th.I was impressed by her superior customer support and service today!I am glad that Subaru More

by Chou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shift supervisor at the car wash,Tiffany
Feb 24, 2023 -

Ciocca Subaru of York responded

Chou, thanks for your great review, and for giving our dealership such a high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve, thank you for taking the time to do so! Have a great day!

January 14, 2023

We had a very disappointing visit today. I won’t name the sales associate but really wasn’t interested in helping us find a car. She strongly encouraged us to go elsewhere. My wife and I wil More

by Secondwind7287
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Alex
Feb 13, 2023 -

Ciocca Subaru of York responded

Hi there, we apologize for the negative experience you had with us. We can assure you it was not our intention to provide you with the lack of customer service you received. We passed your honest feedback to our management team to learn more about your visit with us. We hope that we can have the opportunity to work with you in the future to give you a better overall experience!

June 13, 2022

Service Appointment with Sharrita was amazing. She is friendly and professional and definitely makes you feel that you are a valued customer. My car was done quickly and she kept in constant More

by pycarney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sharrita Thomas
Jun 28, 2022 -

Ciocca Subaru of York responded

Hi there! We are so pleased to hear that your service appointment with Sharrita was amazing! Thank you for taking the time to let us know about your service experience. We strive to provide professionalism, customer service & constant communication. We look forward to seeing you at your next maintenance appointment!

September 01, 2021

We had an awesome experience at the Apple Subaru dealer In York. We moved from NJ on 7/1. We needed a new SUV and after reading the great reviews from Apple we decided to purchase our car here. We were More

by Sandrafermin67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shanon Fuller in finance , Nate Jacobs
Oct 14, 2021 -

Ciocca Subaru of York responded

Hi there Sandra! Thank you for taking the time to provide our team with such a wonderful rating and review! Welcome to PA! We are so excited for you and your new Subaru, and we are thrilled to hear that Nate and Sharon were able to give you the customer experience you deserve. If we can provide you with any further assistance please do not hesitate to reach out!

June 09, 2021

I had a good experience and I will suggest them to I had a good experience and I will suggest them to any one looking for new car .SEAN was very helpful and very friendly . .i will deal with th More

by bouchiakba
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Fitzpatrick
Jun 22, 2021 -

Ciocca Subaru of York responded

Thank you for taking the time to provide us with such a positive rating and review! We will certainly pass on the kind words to Sean. Congratulations on your vehicle purchase, and please let us know if we can further assist you in any way!

February 07, 2021

Our son purchased a used 2009 Subaru. It had a blown head gasket that our mechanic said it had when we purchased the piece of junk. More

by Don’t buy their junk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nate Jacobs
Mar 01, 2021 -

Ciocca Subaru of York responded

We're sorry to hear about your negative experience in our dealership. Please reach out to me directly as customer service is incredibly important to us. Doug Augburn, General Manager Apple Subaru

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