Ciocca Subaru of York

Engine light came in; service computer reported that it needed a new part. They reported the work completed and we picked up the car. Didn't even make it to our drive-way and the light was back on. We t needed a new part. They reported the work completed and we picked up the car. Didn't even make it to our drive-way and the light was back on. We took it back and they said the "oil in the turbo" needed changed. We picked the car back up. Four miles later, the light was back on. We took it to another dealer and the service computer reported the same new part. It had never been done! When calling the service department, we left a total of 6 messages requesting information on the car. No one EVER returned the call. No one ever answered the phone--only a recording. Would never return to this service department again! The worst car repair experience we have ever encountered. More

Great service. Tom our sales rep. treated my wife and I with respect. He didn't have to "sell" our Crosstrek. He has a great personality. He even drove me home over 30 miles each way after the sale. I will with respect. He didn't have to "sell" our Crosstrek. He has a great personality. He even drove me home over 30 miles each way after the sale. I will most certainly be back to this dealership, and I have been telling people to check it out. 5 out of 5 rating without a doubt. Thank you, Craig McLeod More

I am extremely pleased with my first-time Acura buyer experience with Apple of York, PA. I had 10 days to purchase a vehicle and after a bad experience locally with another dealer, I found Apple of York. experience with Apple of York, PA. I had 10 days to purchase a vehicle and after a bad experience locally with another dealer, I found Apple of York. I submitted a query online and shortly after they opened at 9am, they called me. They kept in contact with me throughout the day and listened to what I wanted and where I needed to be. They worked hard and quickly to make me a new Acura owner in less than 9 hours. They were extremely competitive and did it with friendly and polite personalities. I was not just a name or online entry. They took time to understand my situation and deliver the best deal for me. I am so glad I submitted online and chose this dealer. Immediaty the next day they called to see how was i doing with my new purchase and remember the situation that brought me to them and asked about that as well. Very perosnable and professional, experienced team. And I absolutely love my Acura. More

I live close to our nation's capital. I am a small business owner with over 20 years of sales and marketing experience. I have purchased multiple Acura's from the dealers who are local to me. Prior to business owner with over 20 years of sales and marketing experience. I have purchased multiple Acura's from the dealers who are local to me. Prior to the acquisition my most recent Acura, my previous transactions when buying an Acura from my local dealers would range from fair to painful, but never pleasant. In other words, it always seemed like a trip to the dentist. It (the purchase) was necessary. However, it was either time consuming and uncomfortable (like a cleaning) -or- a painful and unnecessary waste of time and money (like having teeth pulled for no other reason than to profit the dentist). Once it was done I always paid, but rarely felt satisfied. If you are considering the purchase of an Acura, I now have great advice for you. Go to Apple Acura and see Greg Kohr. Our recent buying experience with them was absolutely first-class. I looked at 100's of Acura's online. I further inquired on several by phone and email. We test drove a few. At Apple Acura we were able to find the exact vehicle my wife wanted (color, condition, mileage, options,...) along with the mandatory features I was looking for (service history, recent maintenance, price, accessibility,...). As an added bonus, everyone at Apple Acura was very professional from start to finish and even knew who we were when we arrived at the dealership (including the receptionist). It does not matter how much money you spend at the dealerships in our local area, you will never get that kind of personal courtesy. After I completed one phone conversation with Greg Kohr and one visit to Apple Acura, I was able to drive home with the right vehicle, for the right price, and the whole experience was actually completely painless. We finally feel satisfied with the complete buying experience of our Acura. When I asked my wife for her thoughts on our experience with Greg Kohr at Apple Acura, she stated, "Now that is how the process of buying a car should be." More

kay was a nice sales person, very helpful. unfortunately we couldnt get the price we wanted from the 'money person' and purchased elsewhere but kay was great. we couldnt get the price we wanted from the 'money person' and purchased elsewhere but kay was great. More

My wife and purchased many cars over the years and we were not looking forward to the sales experience. Grerg Kohr was great,no presure,very knowledgeable, and friendly.The sales experience at Apple Acur were not looking forward to the sales experience. Grerg Kohr was great,no presure,very knowledgeable, and friendly.The sales experience at Apple Acura was enjoyable because of the people. I can't comment on the Dealerships service but as long as the people in service our as friendly,experienced, and helpfulas as Greg and Mike in Sales, I don't expect any problems. thevassels More

Great service and advice. My family has purchased quite a few cars and trucks from four Apple dealerships and will be loyal to Apple as they take good care of us ! a few cars and trucks from four Apple dealerships and will be loyal to Apple as they take good care of us ! More

Over the past five years I have first purchased from Greg Kohr, had my service done through Apple's service department and now, today, i sold my RL back to them. i have always had the best service experienc Kohr, had my service done through Apple's service department and now, today, i sold my RL back to them. i have always had the best service experience in my auto owning life. Great dealer, highly recommended. More

WE PREVIOUSLY PURCHASED A NEW 2010 SUBARU FORESTER FROM GREG AND HE WAS SUPER TO DEAL WITH AT THAT TIME SO WHEN WE NEEDED AN AUTO TO PULL OUR CAMPER WE JUST PURCHASED WE GAVE GREG A CALL AND HE MOVED HEAVE GREG AND HE WAS SUPER TO DEAL WITH AT THAT TIME SO WHEN WE NEEDED AN AUTO TO PULL OUR CAMPER WE JUST PURCHASED WE GAVE GREG A CALL AND HE MOVED HEAVEN AND EARTH TO GET US WHAT WE NEEDED. MOST SALESMEN ARE VERY PUSHY BUT GREG ALLOWS HIS CUSTOMERS TO FEEL COMFORTABLE WITH THEIR PURCHASE AND ALLOWS THEM TIME TO CONSIDER ALTERNATIVES, MAKING THE CUSTOMER HAPPY AND SATISFIED! WE LOVE OUR HONDA PILOT! THANKS GREG More

Great sales experience. Provided complete info and test drive, no pressure. Great car. Fair deal--no pressure, no hassle. Full checkout, demonstrated all the complex tech options. Also very helpful af drive, no pressure. Great car. Fair deal--no pressure, no hassle. Full checkout, demonstrated all the complex tech options. Also very helpful after PA mixed up my registration card. Will definitely buy my next car from Greg, too. More