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Ciocca Subaru of Flemington

Flemington, NJ

4.6
3,910 Reviews

167 NJ-31

Flemington, NJ

08822

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3,910 Reviews of Ciocca Subaru of Flemington

June 07, 2023

Very informed. Explained well about the car, choices, very transparent. Helped me to decide quickly and buy the car. More

by Guru
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Leist, Eric Henderson, Tom Plante
Jun 09, 2023 -

Ciocca Subaru of Flemington responded

Thanks for sharing your experience with us, Guru! If there is anything else we can do to help just let us know! Have a great day!

June 07, 2023

Great experience. You made the buying ordeal as easy as possible. I never felt pressured. More

by MSHEA2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gail Trstensky
Jun 09, 2023 -

Ciocca Subaru of Flemington responded

We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

June 07, 2023

Was able to get the date and time to bring my car in and service was completed in a timely manner More

by MMCNAMARA1
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Ashley Calderon
Jun 09, 2023 -

Ciocca Subaru of Flemington responded

Hi MMCNAMARA1, thanks for the recommendation. Our team at Ciocca Subaru of Flemington values your feedback and looks forward to seeing you again soon.

June 07, 2023

Firstly my appointment needed to be rescheduled because the person I spoke with originally didn’t reserve a loaner car. Secondly my appointment was for 8:15, my car was taken in until approximately 3:30 More

by Kata729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gail Trstensky, Trisha Malavasi, Allison Cerwinski, Ashley Calderon
Jun 09, 2023 -

Ciocca Subaru of Flemington responded

Kata, we apologize for your experience at our dealership. We understand a member from our team has already been in contact with you about this as well as a Subaru representative. Unfortunately, we cannot replace the tires due to it being a manufacturer issue, while our warranty is for road hazard. However, we will do everything we can to try and get you a credit for this as we understand this is extremely frustrating.

Jun 09, 2023 -

Kata729 responded

That is why I will never buy tires from you ever again. The fact the service manager never followed up is totally unacceptable. No one from Subaru or from your team has ever contacted me.

June 06, 2023

Appointments run on time. Work is done right the first time. The staff is courteous and professional. More

by LANGEAIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Calderon
Jun 09, 2023 -

Ciocca Subaru of Flemington responded

Thanks for sharing your experience with us, LANGEAIS! If there is anything else we can do to help just let us know! Have a great day!

June 05, 2023

I have been dealing with this dealership for over 10 years. I have always been treated with courtesy and respect. Both the sales and service departments are top notch. More

by ckamnitsis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Leist, Eric Henderson, Tom Plante
Jun 05, 2023 -

Ciocca Subaru of Flemington responded

Ckamnitsis, thank you for your continued loyalty to our dealership. It means a great deal to us that we have earned your business over all these years. Congratulations!

June 02, 2023

Always excellent service! Everyone is friendly and responsive and always willing to help Thank you ladies! More

by Jenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gail Trstensky, Trisha Malavasi, Allison Cerwinski, Ashley Calderon
Jun 02, 2023 -

Ciocca Subaru of Flemington responded

Jenny, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

June 02, 2023

Very pleasant, efficient service and Candi provided honest and clear answers to all our questions. More

by sellar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Candida Villarino, Andre Mutone
Jun 05, 2023 -

Ciocca Subaru of Flemington responded

Thank you for trusting us with your vehicle's maintenance needs and making Ciocca Subaru of Flemington your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop, Sellar!

June 01, 2023

Good service communication and quality work performed. Not pushy at all. Will keep us coming back. More

by FernandJo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gail Trstensky, Trisha Malavasi, Allison Cerwinski, Ashley Calderon
Jun 02, 2023 -

Ciocca Subaru of Flemington responded

Thank you for trusting us with your vehicle's maintenance needs and making Ciocca Subaru of Flemington your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!

June 01, 2023

Very competent and helpful Every thing worked out perfectly. I will continue going there every time More

by TANDTCOMPUTING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Calderon
Jun 02, 2023 -

Ciocca Subaru of Flemington responded

Thank you very much for such a great review, TANDTCOMPUTING! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

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