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Ciocca Ford of Souderton

Souderton, PA

4.7
467 Reviews

3470 Bethlehem Pike

Souderton, PA

18964

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467 Reviews of Ciocca Ford of Souderton

August 14, 2024

Stopped by to have coolant system looked at and topped off it was on low side. Was able to get it looked at and was told water pump was leaking was covered by warranty and replaced on a spot. also had bra More

by cfmoto2025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Cancel
Aug 15, 2024 -

Ciocca Ford of Souderton responded

Cfmoto, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

August 13, 2024

It was a horrible place to do business with the last time I was here so I will not be returning for service in the future. More

by JOHN_KARG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JP Stowman, Paul Roderman
August 13, 2024

The service provided was completed as promised in a timely matter. Communication is a key factor as well while repair work is in process. All over very pleased with the service. More

by john.j.kozari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
Aug 14, 2024 -

Ciocca Ford of Souderton responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

August 13, 2024

I have had excellent customer service from this dealership which keeps me coming back instead of looking elsewhere love them More

by VICHOFFMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman, Tim Adams
Aug 14, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

August 12, 2024

This is the second truck I have bought from Ciocca of Souderton, and both times the experience has been exceptional. I highly recommend working with them. Mike Bliem helped me throughout the process. More

by BRADELROD83
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Bliem
Aug 14, 2024 -

Ciocca Ford of Souderton responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you. Congratulations and welcome to our family!

August 12, 2024

Friendly , informative, concerned and helpful with getting to the bottom of both my car’s issues. More

by IDEAMOMMY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman, Tim Adams, Paul Roderman
Aug 14, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

August 09, 2024

Great customer service. Would definitely recommend to family or friends. And very helpful and pleasant More

by daarneell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman, Tim Adams, Paul Roderman
Aug 14, 2024 -

Ciocca Ford of Souderton responded

We appreciate you taking the time to write us a review, daarneell! Please let us know if we can do anything else to help!

August 09, 2024

Work done as specified. It took 6 days to order parts and make repairs. I was kept apprised of progress at several points. More

by WWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
Aug 14, 2024 -

Ciocca Ford of Souderton responded

Thanks for sharing your experience with us, WWS! If there is anything else we can do to help just let us know! Have a great day!

August 09, 2024

John Paul and everyone at Ciocca are always extremely friendly, helpful and professional. Their service department is top notch, and their technicians are quick and efficient. Been a loyal and happy cust More

by RW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman, Tim Adams, Paul Roderman, Brianna Holmes
Aug 14, 2024 -

Ciocca Ford of Souderton responded

Hi RW, thank you for your continued loyalty to our dealership. It means a great deal to us that we have earned your business over all these years. We are committed to keeping you as a happy customer!

August 08, 2024

Over the last year, the service department has gotten alot better. The service now is impressive and timely. More

by RICKBONE52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
Aug 08, 2024 -

Ciocca Ford of Souderton responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

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