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Ciocca Ford of Souderton

Souderton, PA

4.6
468 Reviews
Call Dealership (215) 486-2515

3470 Bethlehem Pike

Souderton, PA

18964

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468 Reviews of Ciocca Ford of Souderton

August 14, 2024

My appointment for an oil change was right on time. Friendly service and comfortable waiting room. More

by HDENSMORE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Solliday, Kamila Zwolinski, Tim Adams, Sam Ettore, Devin Kroll
Report | Print
Aug 15, 2024 -

Ciocca Ford of Souderton responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

August 14, 2024

Service personnel are always very polite, helpful and knowledgeable. Quality work is completed in a timely manner. More

by WEREEDENGLISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
Report | Print
Aug 15, 2024 -

Ciocca Ford of Souderton responded

Hi Wereedenglish, thanks for the recommendation. Our team at Ciocca Ford of Souderton values your feedback and looks forward to seeing you again soon.

August 13, 2024

The service provided was completed as promised in a timely matter. Communication is a key factor as well while repair work is in process. All over very pleased with the service. More

by john.j.kozari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
Report | Print
Aug 14, 2024 -

Ciocca Ford of Souderton responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

August 13, 2024

It was a horrible place to do business with the last time I was here so I will not be returning for service in the future. More

by JOHN_KARG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JP Stowman, Paul Roderman
Report | Print
August 13, 2024

I have had excellent customer service from this dealership which keeps me coming back instead of looking elsewhere love them More

by VICHOFFMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman, Tim Adams
Report | Print
Aug 14, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

August 12, 2024

This is the second truck I have bought from Ciocca of Souderton, and both times the experience has been exceptional. I highly recommend working with them. Mike Bliem helped me throughout the process. More

by BRADELROD83
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Bliem
Report | Print
Aug 14, 2024 -

Ciocca Ford of Souderton responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you. Congratulations and welcome to our family!

August 12, 2024

Friendly , informative, concerned and helpful with getting to the bottom of both my car’s issues. More

by IDEAMOMMY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman, Tim Adams, Paul Roderman
Report | Print
Aug 14, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

August 09, 2024

Great customer service. Would definitely recommend to family or friends. And very helpful and pleasant More

by daarneell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman, Tim Adams, Paul Roderman
Report | Print
Aug 14, 2024 -

Ciocca Ford of Souderton responded

We appreciate you taking the time to write us a review, daarneell! Please let us know if we can do anything else to help!

August 09, 2024

Work done as specified. It took 6 days to order parts and make repairs. I was kept apprised of progress at several points. More

by WWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
Report | Print
Aug 14, 2024 -

Ciocca Ford of Souderton responded

Thanks for sharing your experience with us, WWS! If there is anything else we can do to help just let us know! Have a great day!

August 09, 2024

John Paul and everyone at Ciocca are always extremely friendly, helpful and professional. Their service department is top notch, and their technicians are quick and efficient. Been a loyal and happy cust More

by RW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman, Tim Adams, Paul Roderman, Brianna Holmes
Report | Print
Aug 14, 2024 -

Ciocca Ford of Souderton responded

Hi RW, thank you for your continued loyalty to our dealership. It means a great deal to us that we have earned your business over all these years. We are committed to keeping you as a happy customer!

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