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Ciocca Ford of Souderton

Souderton, PA

4.7
467 Reviews

3470 Bethlehem Pike

Souderton, PA

18964

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467 Reviews of Ciocca Ford of Souderton

August 21, 2024

Good friendly service but had an issue with the badly designed Ford lug nuts that would have cost $250 estimated replacement for the lug nuts and an unquoted amount to get the old ones off. Why would I More

by ROTHENBJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Adams
Aug 26, 2024 -

Ciocca Ford of Souderton responded

We appreciate you taking the time to write us a review, Rothenbj. Please let us know if we can do anything else to help!

August 19, 2024

They have a fiendly staff and great service team. I schedule my services as I wait and they always complete the job in a minimal amount of time. More

by MIKEHRICAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Solliday, TJ Stinson, Madison Berrier, Jonathan Cotton, JP Stowman, Tim Adams, Paul Roderman, Devin Kroll
Aug 21, 2024 -

Ciocca Ford of Souderton responded

Thank you for the great review, Mike! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

August 18, 2024

My first experience at Ciocca Ford of Souderton was wonderful. The check-in process was simple and the staff was extremely helpful and friendly. I was happy to wait in the lounge until service was comp More

by BRIANNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Cancel
Aug 19, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for the great review, Brianna! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

August 17, 2024

Recall work, prompt and professional! You demand 15 words, ok, cranky old men can count. More

by Atkins1761
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
JP Stowman, Tim Adams, Paul Roderman
Aug 19, 2024 -

Ciocca Ford of Souderton responded

Thank you for the kind review regarding the recall work, Atkins. Please let us know if we can be of further assistance!

August 17, 2024

The crew at Ciocca Souderton was just the right amount of hands on and helpful. They made buying my first car on my own a comfortable process More

by SAM.SALEMNO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy, Mike, Kamila Zwolinski, Noah Bezanis, Devin Kroll
Aug 19, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for sharing! We are so glad that our team offered you such a positive and memorable experience. Congratulations and welcome to our family!

August 17, 2024

Very friendly, set clear expectations, timely communication, clean waiting area, responsive to all my questions and concerns. More

by CORYCANNONANDERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman, Paul Roderman
Aug 19, 2024 -

Ciocca Ford of Souderton responded

We are so glad to hear this, Cory! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

August 15, 2024

Very friendly and keep you well informed on what's going on with your cars progress. More

by henryhammond1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Adams
Aug 15, 2024 -

Ciocca Ford of Souderton responded

Thank you very much for such a great review, Henry! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

August 14, 2024

I waited for my car. The man at the desk communicated to me several times Thoughtful More

by eileenhl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Adams
Aug 15, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for taking the time to leave an excellent rating, Eileenhl. We really appreciate your business. Please let us know what we can do for you in the future.

August 14, 2024

My appointment for an oil change was right on time. Friendly service and comfortable waiting room. More

by HDENSMORE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Solliday, Kamila Zwolinski, Tim Adams, Sam Ettore, Devin Kroll
Aug 15, 2024 -

Ciocca Ford of Souderton responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

August 14, 2024

Service personnel are always very polite, helpful and knowledgeable. Quality work is completed in a timely manner. More

by WEREEDENGLISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
Aug 15, 2024 -

Ciocca Ford of Souderton responded

Hi Wereedenglish, thanks for the recommendation. Our team at Ciocca Ford of Souderton values your feedback and looks forward to seeing you again soon.

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