
Ciocca Ford of Souderton
Souderton, PA
Filter Reviews by Keyword
By Type
468 Reviews of Ciocca Ford of Souderton
Was in for warranty work. They found a seal leaking. Once the parts arrived I was told it was a full one day job. Could go into the second day till mid morning. I believe it w They found a seal leaking. Once the parts arrived I was told it was a full one day job. Could go into the second day till mid morning. I believe it was in for 3-4 days. We were down a truck in our fleet We were expecting only day and a half. lots of scrambling to complete some jobs we had that week. More
Good friendly service but had an issue with the badly designed Ford lug nuts that would have cost $250 estimated replacement for the lug nuts and an unquoted amount to get the old ones off. Why would I designed Ford lug nuts that would have cost $250 estimated replacement for the lug nuts and an unquoted amount to get the old ones off. Why would I replace a design flawed product with the same product? I don't blame Ciocca but Ford should be ashamed. Purchase of a couple sockets and off brand lug nuts plus a little time and problem solved. I suppose as a dealership, they are somehow hampered in discussing possibilities with their customers. More
They have a fiendly staff and great service team. I schedule my services as I wait and they always complete the job in a minimal amount of time. I schedule my services as I wait and they always complete the job in a minimal amount of time. More
My first experience at Ciocca Ford of Souderton was wonderful. The check-in process was simple and the staff was extremely helpful and friendly. I was happy to wait in the lounge until service was comp wonderful. The check-in process was simple and the staff was extremely helpful and friendly. I was happy to wait in the lounge until service was completed. The coffee counter was well stocked. The staff shared updates with me while I waited which I appreciated. I will be scheduling my next service at this location. More
The crew at Ciocca Souderton was just the right amount of hands on and helpful. They made buying my first car on my own a comfortable process hands on and helpful. They made buying my first car on my own a comfortable process More