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Ciocca Ford of Souderton

Souderton, PA

4.6
468 Reviews
Call Dealership (215) 486-2515

3470 Bethlehem Pike

Souderton, PA

18964

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468 Reviews of Ciocca Ford of Souderton

August 27, 2024

My service went as expected. Service was smooth and timely with no problems. Have always had a good experience at Ciocca. More

by JIMXDANDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
Report | Print
Aug 29, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

August 25, 2024

The Ciocca Service Department is professional, personal, and courteous. Service was completed on time and first time! More

by Happy New Car Dance!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Roderman
Report | Print
Aug 26, 2024 -

Ciocca Ford of Souderton responded

Our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

August 24, 2024

I have always received excellant service from the Souderton Ciocca Ford garage. They have never let me down! More

by JOANNEMOYER35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
Report | Print
Aug 26, 2024 -

Ciocca Ford of Souderton responded

We are so glad to hear this, Joanne! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

August 24, 2024

I prefer multiple choice haha. My experience has been nothing but great with this dealership. More

by JAMESFACKLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can barely remember my own name, JP Stowman
Report | Print
Aug 26, 2024 -

Ciocca Ford of Souderton responded

Thanks for sharing your experience with us, James! If there is anything else we can do to help just let us know! Have a great day!

August 23, 2024

What started out as a pleasant experience with Ford Motor Company and Ciocca Ford turned into a series of lies and deceptive business practices. More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JP Stowman
Report | Print
August 21, 2024

Went for the works service took just over an hour,a little long wait but ok.was informed it will need front brakes soon. More

by jstdntkno1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Adams, Paul Roderman
Report | Print
Aug 21, 2024 -

Ciocca Ford of Souderton responded

Thank you for the review. We apologize if you feel the service took longer than expected

August 21, 2024

We are happy with the service we received. We have used the service for 5 yrs now. Efficient and courteous with an explanation of what they were doing. The five point inspection is a good wa More

by DLANG06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman, Tim Adams, Paul Roderman
Report | Print
Aug 21, 2024 -

Ciocca Ford of Souderton responded

Thank you for your continued loyalty to our dealership, Dlang. It means a great deal to us that we have earned your business over all these years.

August 21, 2024

Was in for warranty work. They found a seal leaking. Once the parts arrived I was told it was a full one day job. Could go into the second day till mid morning. I believe it w More

by Pw@soudertonborough.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Adams, Paul Roderman
Report | Print
August 21, 2024

First time here for service, Paul has been great to deal with no complaints so far More

by J.FASY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Roderman
Report | Print
Aug 22, 2024 -

Ciocca Ford of Souderton responded

We are so glad to hear this, J.Fasy! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

August 21, 2024

I’m kept in the loop at all times. Service personnel and quality of work is what keeps me coming back More

by KATHLEENBINTNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
Report | Print
Aug 22, 2024 -

Ciocca Ford of Souderton responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

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