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Ciocca Ford of Souderton

Souderton, PA

4.6
468 Reviews

3470 Bethlehem Pike

Souderton, PA

18964

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468 Reviews of Ciocca Ford of Souderton

September 07, 2024

Not too please. Lack truth and honesty. Still waiting for my plates. 5 months now!!! More

by CERVICAL7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Roderman, Sam Ettore
September 06, 2024

Paul Roderman at Ciocca Ford Service in Souderton provided excellent service and kept me informed all along the way during my recent service visit for my Ford Edge. Thanks to Paul and Ciocca Ford Sou More

by MARY.C.MALONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Roderman
Sep 10, 2024 -

Ciocca Ford of Souderton responded

Thank you very much for such a great review, Mary! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

September 05, 2024

Always reliable upfront and courteous with all my visits. Can’t wait to come back! More

by DAVID.KOSTELNICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman, Tim Adams
Sep 10, 2024 -

Ciocca Ford of Souderton responded

Thank you for your kind review, David! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

September 03, 2024

Always professional and thorough with work and explanations. Very accommodating with my service wants and needs More

by TEMCUSTOMCARPENTRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman, Tim Adams
Sep 04, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

August 31, 2024

I live in Alaska and traveled to Ciocca in PA because they had the right truck to replace my totaled F-150. Bought a 2020, nicely equipped XLT. The experience was excellent. I’m sad I cannot participate More

by RMAST47
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Miller, Jeremy Smith , Devin Kroll
Sep 04, 2024 -

Ciocca Ford of Souderton responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

August 30, 2024

Was very happy with the service advisor and staff at the service department of Ciocca Ford More

by ARossi2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Roderman
Sep 04, 2024 -

Ciocca Ford of Souderton responded

We appreciate you taking the time to write us a review, ARossi! Please let us know if we can do anything else to help!

August 30, 2024

I have an F350 Super Duty DRW Limited which experienced front end wobble when going over slight rough roads and highway transitions. Quite frightening. They took care of this issue, plus other recalls and More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Sep 04, 2024 -

Ciocca Ford of Souderton responded

Thanks Frank, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

August 29, 2024

These guys listened to needs and I gave them full control to come up with the perfect car for my situation, and that's exactly what they did! More

by verifieduser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon, Kamila, JP Stowman, Tim Adams, Paul Roderman, Brianna Holmes
Sep 04, 2024 -

Ciocca Ford of Souderton responded

We are so glad to hear this! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

August 28, 2024

From making the call to set up my appointment to go in and picking my car up everyone was so pleasant and helpful More

by Susan.silfies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure if anyone's names, Tim Adams
Aug 29, 2024 -

Ciocca Ford of Souderton responded

Hi Susan, thank you for sharing your positive experience with our Service department. We strive to meet our customers' needs and are delighted to have been able to assist you.

August 28, 2024

Service Advisers are always very precise and responsive! No matter where I buy my car, I continue to take it to the same service center! More

by Alicia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler, JP Stowman, Tim Adams
Aug 29, 2024 -

Ciocca Ford of Souderton responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

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