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Ciocca Ford of Souderton

Souderton, PA

4.6
468 Reviews
Call Dealership (215) 486-2515

3470 Bethlehem Pike

Souderton, PA

18964

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468 Reviews of Ciocca Ford of Souderton

August 08, 2024

Over the last year, the service department has gotten alot better. The service now is impressive and timely. More

by RICKBONE52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
Report | Print
Aug 08, 2024 -

Ciocca Ford of Souderton responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

August 07, 2024

It’s a bit disappointing that I can’t make a service appointment while physically standing at the dealership. I was told you have to make phone call or visit the website because there are “52 dealership More

by TBANTHONY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Roderman
Report | Print
August 07, 2024

Automotive repair shop has poor attention to detail , took several attempts to get our truck properly repaired . Unsatisfactory More

by LIZKRATZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Roderman
Report | Print
August 07, 2024

Ciocca Ford of Souderton seems to be doing a good job in taking good care of its customers and their cars. More

by MARSHALLSAXOPHONE
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman, Paul Roderman
Report | Print
Aug 08, 2024 -

Ciocca Ford of Souderton responded

We are so glad to hear this, Marshall! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

August 06, 2024

We went in and told him the problem and he said they were going to take care of it for us. The car was fixed in a day More

by ROSENGARTEN01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Roderman
Report | Print
Aug 08, 2024 -

Ciocca Ford of Souderton responded

We're so glad to hear it! Thank you for the great review, Rosengarten! We're always here to help if anything else comes up!

August 04, 2024

I have dealt with Ciocca Ford in Quakertown for years, the Souderton branch is a continuation of great service. Kamila is a very upbeat and energetic individual who goes out of her way to meet the custome More

by rczaro12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamila Zwolinski, Devin Kroll
Report | Print
Aug 05, 2024 -

Ciocca Ford of Souderton responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

August 03, 2024

Ciocca is a great dealership to buy a vehicle from. Will return in a year or 2 for another vehicle. More

by LABERTD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamila Zwolinski, Devin Kroll
Report | Print
Aug 05, 2024 -

Ciocca Ford of Souderton responded

Hi Labertd, thanks for the recommendation. Our team at Ciocca Ford of Souderton values your feedback and looks forward to seeing you again soon.

August 03, 2024

Every time I need something everyone is so accommodating and friendly especially John Paul in Service Department! Thanks for that!! More

by suemartino1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
Report | Print
Aug 05, 2024 -

Ciocca Ford of Souderton responded

Thank you for the great review, Sue! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

August 02, 2024

They are very accommodating. .They get you the appointment you want. Your car is done the time they tell you. They explain what needs to be done. No pressure More

by FLUCKLINDA683
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
Report | Print
Aug 05, 2024 -

Ciocca Ford of Souderton responded

Thanks Flucklinda, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

August 02, 2024

Fast, friendly, organized. I really appreciated the inspection video and the detailed invoice and check list More

by TALLIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
Report | Print
Aug 05, 2024 -

Ciocca Ford of Souderton responded

We are so glad to hear this, Tallia! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

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