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Ciocca Chevrolet of West Chester

West Chester, PA

4.8
604 Reviews
Call Dealership (484) 364-3809

715 Autopark Blvd

West Chester, PA

19382

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604 Reviews of Ciocca Chevrolet of West Chester

August 23, 2023

They were pleasantly informative and helpful to me and reassured me things were fine. They were very welcoming. More

by DAYLANDSCAPING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales guy Lenny, Brian Swartwood, Zach Kring, Joe DeMarco, Chris D'Amico, Rick Hart
Report | Print
Aug 30, 2023 -

Ciocca Chevrolet of West Chester responded

Thanks for sharing your experience with us, DAYLANDSCAPING! If there is anything else we can do to help just let us know! Have a great day!

August 22, 2023

Great dealership with an excellent service department. The mechanic who worked on my car is fantastic and dealt with my service issues in less than 1/2 hour. More

by Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Hart
Report | Print
Aug 30, 2023 -

Ciocca Chevrolet of West Chester responded

We're so glad to hear it! Thank you for the great review, Kim! We're always here to help if anything else comes up!

August 22, 2023

George and the whole team was helpful. It’s always a joy to see their smiling faces whenever I come in for service, friendly and knowledgeable staff. More

by Inaof4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt, Rick Hart
Report | Print
Aug 30, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

August 22, 2023

Great customer service and he was very courteous and professional I would come back again More

by ABBIEJERMIAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady Collins
Report | Print
Aug 22, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

August 22, 2023

Very professional. Provided a video of the inspection. Good communication. On time. Would recommend them. More

by jmclendenin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady Collins
Report | Print
Aug 30, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

August 22, 2023

Recall work took over 2 hours, no update provided during the work. Text received said I could text back but was later told the text was system generated and replies would not come through. More

by kmmcg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady Collins
Report | Print
Aug 30, 2023 -

Ciocca Chevrolet of West Chester responded

kmmcg, thank you for the review and we apologize for no updates during your recent visit. We will share your comments with our team to make sure updates are sent out at the proper times. Thank you for bringing this to our attention.

August 21, 2023

The service was great and the task was completed on time the vehicle was well taken care of More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Hart
Report | Print
Aug 22, 2023 -

Ciocca Chevrolet of West Chester responded

We are so glad to hear this, Bob! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

August 21, 2023

I was treated with respect, and what I feel with a high level of expediency. Considering I had no appointment. More

by KORTANGENERAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt
Report | Print
Aug 22, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

August 20, 2023

Everyone is very nice and helpful at the dealership. There are other dealerships that are much closer to my home but I I'm really happy with all of my dealings with Ciocca in Westchester! More

by SOKALCZUKDENISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ McGrogan, Brady Collins
Report | Print
Aug 22, 2023 -

Ciocca Chevrolet of West Chester responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business.

August 20, 2023

I am very pleased, the Saleman was great, took his time to answer any questions we had, all in all a great experience. More

by VENTMCNAIR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CJ McGrogan, Joe DeMarco, Chris Dague
Report | Print
Aug 22, 2023 -

Ciocca Chevrolet of West Chester responded

Thank YOU for choosing our team to help you with your car buying. We are so glad that you enjoyed working with our team and the whole experience. Congratulations and welcome to the Family!

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