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Ciocca Chevrolet of West Chester

West Chester, PA

4.8
604 Reviews

715 Autopark Blvd

West Chester, PA

19382

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604 Reviews of Ciocca Chevrolet of West Chester

August 25, 2023

The drive into the shop feature makes it easy for both service and customer to get the process started. I was kept informed as to what the problem was and how long it would take to correct. It was good More

by NORMANFOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt, Rick Hart, Tiffani Wynn, Brady Collins
Aug 30, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you for trusting us with your vehicle's maintenance needs and making Ciocca Chevrolet of West Chester your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!

August 24, 2023

Straight forward, excellent technicians with good communication skills to the customers when asked questions and very courteous and knowledgeable service management personnel. More

by U000GBK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich - the Bolt service tech !!!, George Van Vogt
Aug 30, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

August 24, 2023

Clean, large waiting room with water and snacks, tables and outlets for work, professional and fast service, More

by Countis.michele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt, Brady Collins
Aug 30, 2023 -

Ciocca Chevrolet of West Chester responded

Michele, we are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

August 24, 2023

Detailed and kept me up to date and time with what was going on with my vehicle More

by bgane95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Goodrich , George Van Vogt
Aug 30, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

August 24, 2023

Extremely nice! Very clean! The guys working were helpful and professional. Brady was through and tried to get me my GM coupon for free tire rotation. In the end he More

by BRITTNEYBOO89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady Collins
Aug 30, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you for the wonderful review regarding our dealership and service department, Brittney! We apologize you weren't able to use your GM coupon. Unfortunately as a dealer, we do not have control on when the manufacturer coupons expire.

August 24, 2023

Really efficient service, thank you! Also great advice on what is needed next without a hard sell More

by lisa.mcevoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt
Aug 30, 2023 -

Ciocca Chevrolet of West Chester responded

We are so glad to hear this, Lisa! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

August 23, 2023

I am very pleased with the overall treatment we received at the Dealership, everyone was very helpful,the Ladies Room was very clean. More

by VENTMCNAIR
Recommend Dealer
Yes
Employees Worked With
Zach Kring, Chris D'Amico
Aug 30, 2023 -

Ciocca Chevrolet of West Chester responded

We are so glad to hear this, VENTMCNAIR! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

August 23, 2023

Lenny was very helpful with buy the truck and any problems or questions we had. More

by Harrison Kershner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Kring, Lenny Kirkner
Aug 30, 2023 -

Ciocca Chevrolet of West Chester responded

Hi Harrison, finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you. Congratulations and welcome to our family!

August 23, 2023

They were helpful and efficient. They lived up to their mission even tho they weren’t the selling dealer. Thanx More

by gwb194
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugh Gillespie, Zach Kring, Brady Collins
Aug 23, 2023 -

gwb194 responded

Thanx to everyone - I was ready to give up but your help was greatly appreciated. Cheers

August 23, 2023

Great service friendly staff. Brady did a great job providing updates while my car was being serviced. More

by NIOKSBOHM5706
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt, Brady Collins
Aug 30, 2023 -

Ciocca Chevrolet of West Chester responded

We appreciate you taking the time to write us a review, NIOKSBOHM! Please let us know if we can do anything else to help!

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