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Ciocca Chevrolet of West Chester

West Chester, PA

4.8
604 Reviews

715 Autopark Blvd

West Chester, PA

19382

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604 Reviews of Ciocca Chevrolet of West Chester

August 26, 2023

Service was quick and thorough as discussed. The video from the technician was an unexpected perfect touch! More

by PHILATEKK17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady Collins
Aug 29, 2023 -

Ciocca Chevrolet of West Chester responded

Hi Phil, thanks for the recommendation. Our team at Ciocca Chevrolet of West Chester values your feedback and looks forward to seeing you again soon.

August 26, 2023

The dealership was fine I suppose, but I was told I would get a loaner for a recall yet they didn't provide one. They said it's because the recall only takes 15 minutes (spoiler it took a lot longer). I was More

by christianatroyon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George Van Vogt
Aug 30, 2023 -

Ciocca Chevrolet of West Chester responded

We apologize for your experience with us, Christiana. We take all our feedback very seriously, and we’d like to do our best to fix this issue for you. Please feel free to contact us at (484) 364-3809 and ask for one of our managers so they can help correct this situation. Thank you for bringing this to our attention.

August 26, 2023

A friendly place and very accommodating. The service staff was informative as well. The waiting area is very nice and stocked . More

by WAYNEP546
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt, Rick Hart, Brady Collins
Aug 28, 2023 -

Ciocca Chevrolet of West Chester responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business.

August 26, 2023

Repair desk staff are friendly and accommodating. During my last visit, they had the repair work done very quickly. Would recommend. More

by Don't send me emails
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt, Rick Hart, Tiffani Wynn, Brady Collins
Aug 30, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you for the great review of our service department. We are so pleased to hear our team offered you such a positive and memorable experience. It is our goal for every customer.

August 25, 2023

Dropped my truck off after hours for an oil change the next day. Was contacted first thing in the morning cofiming the work to bedone and providing the name and number of the dealer point of contact. Geor More

by STEPHENSTAUD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt
Aug 30, 2023 -

Ciocca Chevrolet of West Chester responded

Hey Stephen, thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

August 25, 2023

He was very nice and informative. Let me know if more work was recommended to be done. More

by Pintradergirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady Collins
Aug 30, 2023 -

Ciocca Chevrolet of West Chester responded

We're so glad to hear it! Thank you for the great review, Pintradergirl! We're always here to help if anything else comes up!

August 25, 2023

Genuinely nice folks to talk to and do business with. Quick and painless process from approval to delivery. More

by MJSIEFER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Swartwood, Zach Kring, Matthew Johnson, Hugh Gillespie
Aug 30, 2023 -

Ciocca Chevrolet of West Chester responded

Thank YOU for choosing our team to help you with your car buying. We are so glad that you enjoyed working with our team and the whole experience. Congratulations and welcome to the Family!

August 25, 2023

The process was smooth and quick. Brady was very helpful and pleasant. He represented the dealership very professionally. More

by EHUGHES83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady Collins
Aug 30, 2023 -

Ciocca Chevrolet of West Chester responded

We appreciate you taking the time to write us a review, EHUGHES! Please let us know if we can do anything else to help!

August 25, 2023

Had a great experience with salesperson Chris Dague, New Car Manager Brian Smallwood and Finance Manager Chris D’Amico. The process couldn’t have been easier, and this team was supportive and knowledgeable More

by BRETTL0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Swartwood, Chris D'Amico, Chris Dague
Aug 30, 2023 -

Ciocca Chevrolet of West Chester responded

Brett, we are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

August 25, 2023

We always get the best service from Rich and appreciate all he does to take care of our vehicles. More

by Lmpfarm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich McCue, Brady Collins
Aug 28, 2023 -

Ciocca Chevrolet of West Chester responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business.

Aug 28, 2023 -

Lmpfarm responded

Thank you

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