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Ciocca Chevrolet of West Chester

West Chester, PA

4.8
604 Reviews

715 Autopark Blvd

West Chester, PA

19382

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604 Reviews of Ciocca Chevrolet of West Chester

August 29, 2023

I appreciate the service I receive. I'm always kept updated on what is going on and I never have to wait long. More

by CMLTHSE76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady Collins
Aug 30, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

August 29, 2023

The people are very nice, they did a great job and very fast and efficient. More

by MARIANA alves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugh Gillespie, Chris D'Amico
Aug 30, 2023 -

Ciocca Chevrolet of West Chester responded

We're so glad to hear it! Thank you for the great review, Mariana! We're always here to help if anything else comes up!

August 29, 2023

Easy to navigate, very friendly, quick service, communicative on process, clean, excellent customer service oriented, More

by HGOLARZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt
Aug 30, 2023 -

Ciocca Chevrolet of West Chester responded

We are so glad to hear this, HGOLARZ! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

August 29, 2023

At every touch point, each person on the phone, sales floor, behind the desk and financing all reflect a well run organization by GM and ownership. They will do the right thing. Highly recommend. More

by WAYNE34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Kring, Michael Strohmetz
Aug 30, 2023 -

Ciocca Chevrolet of West Chester responded

We appreciate you taking the time to write us a review, Wayne! Please let us know if we can do anything else to help!

August 29, 2023

The people are nice but I wasn’t happy with the service department in general. More

by BEANDUBB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George Van Vogt, Rick Hart
Aug 30, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you for posting a review and we're sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. Please reach us at (484) 364-3809 so we can learn more and work to make this right!

August 29, 2023

Excellent customer service and diagnostics. Rick Hart was very easy to communicate with about scheduling etc More

by SESHUTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Hart
Aug 30, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

August 29, 2023

Clean, professional and the team has always been cordial in their approach and follow up More

by Manny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt, Rick Hart
Aug 30, 2023 -

Ciocca Chevrolet of West Chester responded

Thanks for sharing your experience with us, Manny! If there is anything else we can do to help just let us know! Have a great day!

August 26, 2023

I was in and out quickly both times and Brad answered my questions with responses synonymous with someone who is well versed in his or her profession. More

by CHEVYMOTORSPORT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady Collins
Aug 30, 2023 -

Ciocca Chevrolet of West Chester responded

We are so excited to hear about your great experiences with us, CHEVYMOTORSPORT. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business.

August 26, 2023

great service, great staff, and good turnaround time to get my car back for the day. More

by MJJAMESON40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt
Aug 30, 2023 -

Ciocca Chevrolet of West Chester responded

MJJAMESON, thank you so much for the excellent review of our service department. We are thrilled our staff provided great service and a prompt turnaround time.

August 26, 2023

From start to finish our experience with Ciocca Chevrolet in West Chester was phenomenal! Kaitlin was prompt in responding to each of our emails. The general manager Michael touched base during the week and More

by STEFNMADDY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Swartwood, Zach Kring, Chris D'Amico, Lenny Kirkner, Kaitlin Brinker
Aug 30, 2023 -

Ciocca Chevrolet of West Chester responded

Thank YOU for choosing our team to help you with your car buying. We are so glad that you enjoyed working with our team and the whole experience. Congratulations and welcome to the Family!

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