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Ciocca Chevrolet of West Chester

West Chester, PA

4.8
604 Reviews
Call Dealership (484) 364-3809

715 Autopark Blvd

West Chester, PA

19382

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604 Reviews of Ciocca Chevrolet of West Chester

September 04, 2023

The guys at the dealership are always nice and welcoming . Brady was nice and made sure my car was serviced in a timely manner. Thank you! More

by MKONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt, Rick Hart, Tiffani Wynn, Brady Collins
Report | Print
Sep 06, 2023 -

Ciocca Chevrolet of West Chester responded

We are so glad to hear this, MKONE! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

September 02, 2023

George Van Vogt! Need I say more? Excellent customer service and he helps keep customer costs reasonable! More

by elissa.r.outtrim.esq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt
Report | Print
Sep 05, 2023 -

Ciocca Chevrolet of West Chester responded

Hi Elissa, thanks for the recommendation. Our team at Ciocca Chevrolet of West Chester values your feedback and looks forward to seeing you again soon!

September 01, 2023

My car inspection went well. I needed a new tire and it took a while to get it, but I was pleased with the service. More

by chippr
Recommend Dealer
Yes
Employees Worked With
George Van Vogt, Rick Hart, Tiffani Wynn, Brady Collins
Report | Print
Sep 06, 2023 -

Ciocca Chevrolet of West Chester responded

Thanks for sharing your experience with us, chippr! If there is anything else we can do to help just let us know! Have a great day!

September 01, 2023

Cj was very good and helpful . He was great with questions and phone calls. Was not pleased with the finance dept attempt to upsell More

by nchambe
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Swartwood, CJ McGrogan
Report | Print
Sep 06, 2023 -

Ciocca Chevrolet of West Chester responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you. Congratulations and welcome to our family!

September 01, 2023

George was great in keeping me updated. Potential solutions were delivered to a complex mechanical issue. If the problem isn’t fully solved, George is committed to persevere in finding the More

by Kentgough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt
Report | Print
Sep 06, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you very much for such a great review, Kentgough! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

Sep 06, 2023 -

Kentgough responded

Update: unfortunately my car’s problem wasn’t fixed the first time around after $$$ was paid. I guess George isn’t committed to persevere in finding the ultimate solution unless I spend $$$ more with no guarantees or limit in sight. Dealer couldn’t provide any specific guidance on future investigations without spend $$$ more to fix the problem. I always thought the dealer has the most advanced tools and know-how and has pretty much seen it all when it comes to their branded cars. I guess not. Disappointed they couldn’t figure it out.

August 31, 2023

Pleasant and fast. Nice waiting room. Clean environment. Easy to get to from my house More

by JOHN.HAGENS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt
Report | Print
Sep 06, 2023 -

Ciocca Chevrolet of West Chester responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

August 31, 2023

Always a positive experience when servicing my 2023 Suburban at Ciocca. Brad went above and beyond to break down everything to me. More

by papalekos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady Collins
Report | Print
Sep 06, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you so much for the wonderful review, papalekos! Our team really appreciates it! Let us know if we can help with anything else!

August 31, 2023

Service writers were very informative and helpful with the service. Mechanic was helpful in getting the information and truck finished in one day. They are great to work with. More

by GG1JEEP67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt, Brady Collins
Report | Print
Sep 06, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you very much for such a great review, GG1JEEP! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

August 30, 2023

I was greeted as soon as I approached the service desk. The paperwork for my appointment was prepared and I waited less that 20 minutes for my car to be done. Everyone was friendly and professional. An ov More

by Leon
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt
Report | Print
Aug 30, 2023 -

Ciocca Chevrolet of West Chester responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business.

August 29, 2023

Professional and and knowledgeable great communication easy to deal with clean and fast highly recommend More

by Briccione
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt
Report | Print
Aug 30, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you so much for the great review, Briccione! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

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