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Ciocca Chevrolet of West Chester

West Chester, PA

4.8
604 Reviews
Call Dealership (484) 364-3809

715 Autopark Blvd

West Chester, PA

19382

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604 Reviews of Ciocca Chevrolet of West Chester

September 09, 2023

Everyone is always so helpful and accommodating when I bring my Tahoe in for service. They always go above and beyond even when I have a routine service appointment. More

by BORELLYSTEPH6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt, Rick Hart, Tiffani Wynn, Brady Collins
Report | Print
Sep 11, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you very much for such a great review! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

September 08, 2023

Chris did a fantastic job, wish the 127 point inspection was better and paint was better inspected More

by UNITEDACRSYSTEMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Swartwood, CJ McGrogan, Chris D'Amico
Report | Print
Sep 19, 2023 -

Ciocca Chevrolet of West Chester responded

We apologize for your experience with us, UNITED. We take all our feedback very seriously, and we’d like to do our best to fix this issue for you. Please feel free to contact us at (484) 364-3809 and ask for one of our managers so they can help correct this situation. Thank you for bringing this to our attention.

September 08, 2023

Communication was great. . staff was pleasant..impressive facility…serviced my car in a timely manner More

by WEAVERELEC
Recommend Dealer
Yes
Employees Worked With
Brady Collins
Report | Print
Sep 11, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

September 08, 2023

I dropped off my truck without an appt. He took time to understand my concerns with the vehicle and made time to have the Beckett serviced the next day. More

by TBREWER565
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt, Rick Hart, Brady Collins
Report | Print
Sep 11, 2023 -

Ciocca Chevrolet of West Chester responded

Hi TBREWER, thanks for the recommendation. Our team at Ciocca Chevrolet of West Chester values your feedback and looks forward to seeing you again soon.

September 07, 2023

We purchased floor mats and everyone was very friendly and helpful. CJ has continued to give us help with new car questions going far beyond what’s required for his job More

by nchambe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt, Rick Hart, Tiffani Wynn, Brady Collins
Report | Print
Sep 11, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

September 07, 2023

Rich is a great individual and mechanic. Easy to schedule nice environment to wait.. brst More

by Tj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt
Report | Print
Sep 11, 2023 -

Ciocca Chevrolet of West Chester responded

Tj, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

September 07, 2023

Lenny was great, fair and transparent pricing, easy to work with. I would do business with them again More

by JPETERSON_44
Recommend Dealer
Yes
Employees Worked With
Lenny Kirkner
Report | Print
Sep 11, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you for your positive review! We strive to provide great service without any pressure, and we're glad to hear that you had an easy and pleasant experience working with us. We appreciate your feedback.

September 06, 2023

I was In and out in under an hour and the associate was very helpful! More

by KATHYMARIAKAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt
Report | Print
Sep 11, 2023 -

Ciocca Chevrolet of West Chester responded

We're so glad to hear it! Thank you for the great review, Kathy! We're always here to help if anything else comes up!

September 05, 2023

Staff is great, they're on top of your vehicle and let you know what is going on with your car. Thanks. More

by DADDY5POINT0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt, Rick Hart, Tiffani Wynn, Brady Collins
Report | Print
Sep 06, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you very much for such a great review! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

September 04, 2023

No sticker for my next oil change was put in the window, service was quick! More

by James Howard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dague
Report | Print
Sep 06, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

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