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Ciocca Chevrolet of West Chester

West Chester, PA

4.8
604 Reviews
Call Dealership (484) 364-3809

715 Autopark Blvd

West Chester, PA

19382

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604 Reviews of Ciocca Chevrolet of West Chester

August 19, 2023

Not the biggest fan about how they treat people. Customer service is lacking for sure More

by CFITZEY11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George Van Vogt
Report | Print
Aug 22, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you for posting a review and we're sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. Please reach us at (484) 364-3809 so we can learn more and work to make this right!

August 19, 2023

I always got excellent service through out my dealings with this dealership. I always talk about how good they are. Keep up the amazing work 👏 More

by LANDJALST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt, Tiffani Wynn, Brady Collins
Report | Print
Aug 22, 2023 -

Ciocca Chevrolet of West Chester responded

LANDJALST, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

August 19, 2023

Great service. George did everything I asked for, and used some coupons as well. He let me leave my car overnight because I didn't feel well to get it that afterno More

by BRENDAMCGREW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt
Report | Print
Aug 22, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you for your continued loyalty to our dealership and the excellent review. It means a great deal to us that we have earned your business over all these years. Please let us know if we can do anything else to assist you!

August 19, 2023

Our Service Advisor George takes great care of our vehicles. Always tries to have our best interest and is a true consultant when it comes to our Service needs. It is greatly appreciated by our family More

by MICHAEL LENKAITIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt
Report | Print
Aug 22, 2023 -

Ciocca Chevrolet of West Chester responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business.

August 19, 2023

The attendants were courteous and respectful. I felt my business was appropriated. I will return More

by tyrncarter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady Collins
Report | Print
Aug 22, 2023 -

Ciocca Chevrolet of West Chester responded

We are so glad to hear this, tyrncarter! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

August 18, 2023

Outstanding customer service very down to earth staff. Communication and availability outstanding. Would go back. More

by GIACOR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Swartwood, Zach Kring, Hugh Gillespie, Joe DeMarco, Justin Shacknai
Report | Print
Aug 30, 2023 -

Ciocca Chevrolet of West Chester responded

GIACOR, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

August 17, 2023

Very nice dealership, it's spotless inside. And people are very helpful. And they had my Corvette done in 1 day. More

by DUKERONEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Hart
Report | Print
Aug 22, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

August 17, 2023

Very friendly. called to give me a update. I would recommend them to schedule an appointment.thanks More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Hart
Report | Print
Aug 30, 2023 -

Ciocca Chevrolet of West Chester responded

We are so glad to hear this, Steve! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

August 17, 2023

Quick, reliable and courteous. The experience was efficient and effective. An error on my bill was quickly fixed. More

by MRG1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt, Rick Hart, Tiffani Wynn, Brady Collins
Report | Print
Aug 22, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you so much for the wonderful review, MRG! Our team really appreciates it! Let us know if we can help with anything else!

August 15, 2023

Great team! Pleasure to work with. They helped with getting a new car from a different branch and having it delivered. More

by Patrick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Swartwood, Matt Mortimer, Lenny Kirkner
Report | Print
Aug 15, 2023 -

Ciocca Chevrolet of West Chester responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

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