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Ciocca Chevrolet of West Chester

West Chester, PA

4.8
604 Reviews
Call Dealership (484) 364-3809

715 Autopark Blvd

West Chester, PA

19382

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604 Reviews of Ciocca Chevrolet of West Chester

November 17, 2023

I like the drive into the service bay feature. It gets the process started quickly. The service rep kept me informed and the work was done more timely than in the past. More

by NORMANFOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt
Report | Print
Dec 05, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

November 17, 2023

The dealerships complimentary program to repair dents within the first year is a definite bonus. Both dents were removed beautifully More

by FXC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Hart
Report | Print
Dec 05, 2023 -

Ciocca Chevrolet of West Chester responded

FXC, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

November 16, 2023

Fairness, brought my 2022 Sonata here and twice part not in, had to wait long for it to arrive and service completed. Rick Hart, service Mgr. Was extremely helpful and made situation fine. More

by Rg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt, Rick Hart, Tiffani Wynn, Brady Collins
Report | Print
Dec 05, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you for the kind words and review, Rg. We are a little alarmed by the 3 out of 5 rating. Could you please let us know what we could do better to improve this in the future?

November 14, 2023

Pleasant, easy to deal with, very satisfied. This was my first visit and will be returning. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Garrison
Report | Print
Dec 05, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you so much for the great review, Chris! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

November 14, 2023

Very Professional and personal. No hassle or pressure. answered all my questions. Very satisfied so far. More

by BIGPRORON14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Swartwood, Hugh Gillespie, Matt Mortimer, Chris Dague
Report | Print
Dec 05, 2023 -

Ciocca Chevrolet of West Chester responded

Thanks for sharing your experience with us, BIGPRORON! If there is anything else we can do to help just let us know! Have a great day!

November 13, 2023

Had an excellent experience during last visit, as usual. Fast, friendly, knowledgeable, great waiting area, excellent communication. More

by shopgileza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt
Report | Print
Nov 14, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you very much for such a great review, shopgileza! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

November 13, 2023

Great great great great great great great great great great great great great great great great More

by Jim Lewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt, Rick Hart, Tiffani Wynn, Brady Collins
Report | Print
Nov 13, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you for rating us, Jim!

November 12, 2023

In and out very professionally done and yes l would recommend them in the future More

by BEVAUSTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt
Report | Print
Nov 14, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you so much for the great review, BEVAUSTIN! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

November 12, 2023

I used this dealership once before and I was not happy with the service at all! Needless to say, this time was a good experience! The tech was very good as well! More

by dbutche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynn and mechanical tech Sue
Report | Print
Nov 14, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

November 10, 2023

Friendly informative and timely service. The facility is tidy and clean. Refreshments available for the customers. Internet and charging stations available. More

by ljblank825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt
Report | Print
Nov 14, 2023 -

Ciocca Chevrolet of West Chester responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

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