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Ciocca Chevrolet of West Chester

West Chester, PA

4.8
604 Reviews
Call Dealership (484) 364-3809

715 Autopark Blvd

West Chester, PA

19382

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604 Reviews of Ciocca Chevrolet of West Chester

November 10, 2023

I drove in at my appointment time. I was greeted at my car. The car was taken back for service. The service advisors were very friendly and helpful. The car was ready in short order an More

by dadables
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Garrison , Rick Hart
Report | Print
Nov 14, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

November 09, 2023

Thought the truck was same spec as my previous truck and was told they were same size to then find out the wheel rims on the 2024 are 18' and not 20' like my old truck. Now have to come out of pocket to upg More

by MIKENICKELS1
Recommend Dealer
Yes
Employees Worked With
Brian, Hugh, Justin
Report | Print
November 09, 2023

Provide quick efficent work and friendly customer experience, courteous and friendly, will use them again More

by FXC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Hart
Report | Print
Nov 14, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you very much for such a great review, FXC! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

November 08, 2023

Wonderful customer service, thorough explanation of service to be provided and spot on estimate for service. Overall great experience. More

by Ehsimeone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt, Rick Hart, Brady Collins
Report | Print
Nov 08, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

November 08, 2023

Great communications with staff and technician! . The videos of the car/truck help with understand vehicle concerns.. Keep up the great work! More

by Tibor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt, Rick Hart, Tiffani Wynn, Brady Collins
Report | Print
Nov 08, 2023 -

Ciocca Chevrolet of West Chester responded

Tibor, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

November 08, 2023

Service performed quickly and professionally. George was very helpful as always. Price was fair too. More

by BHEWES91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt
Report | Print
Nov 08, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you very much for such a great review, BHEWES! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

November 07, 2023

Service was completed in a timely manner; Service manager courteous and helpful in addressing concerns. More

by LVB55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt
Report | Print
Nov 08, 2023 -

Ciocca Chevrolet of West Chester responded

We are so glad to hear this, LVB55! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

November 07, 2023

The Service was great as expected. I had questions and I received answers. Problem solved! More

by shamarjackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt
Report | Print
Nov 08, 2023 -

Ciocca Chevrolet of West Chester responded

We appreciate you taking the time to write us a review, Shamar! Please let us know if we can do anything else to help!

November 07, 2023

I really liked how they sent a video explaining their findings and recommendations on how to fix my vehicle More

by 21 Colorado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott, George Van Vogt
Report | Print
Nov 08, 2023 -

Ciocca Chevrolet of West Chester responded

We're so glad to hear it! Thank you for the great review, 21 Colorado! We're always here to help if anything else comes up!

November 05, 2023

The group at Ciocca Chevrolet of West Chester made it a point to get our police vehicle done due to our fleet being depleted. More

by CMARTINEZ31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt
Report | Print
Nov 08, 2023 -

Ciocca Chevrolet of West Chester responded

Thanks for sharing your experience with us, CMARTINEZ! If there is anything else we can do to help just let us know! Have a great day!

Nov 08, 2023 -

CMARTINEZ31 responded

Thank you for the outstanding service your provided.

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