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Ciocca Chevrolet of West Chester

West Chester, PA

4.8
604 Reviews

715 Autopark Blvd

West Chester, PA

19382

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604 Reviews of Ciocca Chevrolet of West Chester

November 19, 2023

Everybody at the dealership were wonderful and also Kaitlin.The truck I purchased is absolutely fantastic More

by TLSCAPE2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaitlin , Brian Swartwood, Hugh Gillespie
Dec 05, 2023 -

Ciocca Chevrolet of West Chester responded

We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

November 18, 2023

Our new truck had an issue when we picked it up. The service manager jumped in the truck to figure it out. They kept it overnight and had it repaired the next day. More

by joan3
Recommend Dealer
Yes
Employees Worked With
Cole was fantastic. , Brian Swartwood, Justin Shacknai
Dec 05, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you very much for such a great review, Joan! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

November 18, 2023

The service staff is an impressive group. They continue to go above and beyond in service, communication and follow through. This is one of the first service departments, I actually trust! More

by CUBSMJY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Mortimer, George Van Vogt, Rick Hart, Kaitlin Brinker
Dec 05, 2023 -

Ciocca Chevrolet of West Chester responded

We are so glad to hear this, CUBSMJY! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

November 18, 2023

First time there, very impressive, everyone was very nice, appointment was on time and vehicle was ready promptly! More

by MIKEACELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Hart
Dec 05, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

November 18, 2023

I liked the guy that helped me out. I was able to do some work while waiting and he brought everything to me. If he saw I was working he circled back when I was finished. More

by DAN.ALIVERNINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Hart
Dec 05, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you so much for the great review, Dan! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

November 18, 2023

The service center was very professional. Work was completed I. A timely manner! Very pleased with Jason and his crew/ department. More

by MZANGARE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Garrison, George Van Vogt, Rick Hart, Tiffani Wynn, Brady Collins
Dec 05, 2023 -

Ciocca Chevrolet of West Chester responded

We're so glad to hear it! Thank you for the great review, MZANGARE! We're always here to help if anything else comes up!

November 18, 2023

Excellent service. front desk were extremely helpful at services. They helped me understand the problem and they gave me suggestions More

by BHANU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Shacknai
Dec 05, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

November 17, 2023

George was great! I had a lot of work done and he kept me informed all the way through. More

by cubanaso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt
Dec 05, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you for the great review, Cubanaso! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

November 17, 2023

George and team are always very courteous and efficient when I get my car serviced at Ciocca. More

by KP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Van Vogt
Dec 05, 2023 -

Ciocca Chevrolet of West Chester responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

November 17, 2023

Service was preformed as promised. Waited for my car and was in and out in great time. More

by JDD1951
Recommend Dealer
Yes
Employees Worked With
Brady
Nov 17, 2023 -

JDD1951 responded

Thanks

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