Ciocca Chevrolet Buick GMC Cadillac of Flemington
Flemington, NJ
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6,375 Reviews of Ciocca Chevrolet Buick GMC Cadillac of Flemington
Every thing I requested was handled and the people from Ciocca were very professional and courteous. My car was returned, cleaned and on time. Thanks for the excellent service. Ciocca were very professional and courteous. My car was returned, cleaned and on time. Thanks for the excellent service. More
Scheduled 5k oil change and tire rotation . on a Cadillac I bought here three months ago. Brianna was excellent, cordial and professional. No communication or updates after checking in until wor on a Cadillac I bought here three months ago. Brianna was excellent, cordial and professional. No communication or updates after checking in until work was done and Brianna came out to get me. Did not speak with service tech about any issues. It’s a brand new ew car so …. Work was done promptly professional and the walk around video of the tire rotation was nice but kind of pointless if the tech is not talking about anything. Showed entire on two tires off and the assembly. Overall a very good service experience More
Great experience with James J. , he was helpful, courteous and helped us through a problem with OnStar. He made the whole process very pleasurable and gave us great confidence driv , he was helpful, courteous and helped us through a problem with OnStar. He made the whole process very pleasurable and gave us great confidence driving the car off the lot. More
Went in for a scheduled oil and tire rotation and an update for my software. As always Corey was great- got me signed in and while I waited- everything was done in a timely manner. Kevin, the service update for my software. As always Corey was great- got me signed in and while I waited- everything was done in a timely manner. Kevin, the service tech was cordial, polite, gave me a solid overview and again very professional. More
I dropped off my truck and they had the recalled airbag swapped out the next day. There it was simple and everything went perfectly. The people who work there are nice and they gave me a ride there. swapped out the next day. There it was simple and everything went perfectly. The people who work there are nice and they gave me a ride there. More
I loved that I could make a wait appointment, very convenient. Stephanie Holyfield was an excellent customer service person, she should get a raise!!!! Hard to find great people like her!! convenient. Stephanie Holyfield was an excellent customer service person, she should get a raise!!!! Hard to find great people like her!! More
I Dropped my truck off at 6:30am and left the keys in the overnight drop box for a 7:30 am appointment. I then called at 4:30pm to check the status and was send to voicemail and no call back. 7:30am the foll overnight drop box for a 7:30 am appointment. I then called at 4:30pm to check the status and was send to voicemail and no call back. 7:30am the following day I was able to get in touch with an employee that told me my truck hadn’t been looked at and they didn’t know it was in the parking lot. All this after waiting over a month for an appointment. The employee told me they would keep me updated, however I never heard back. I called again around 5pm that day and they informed me that the truck can be picked up but the parking brake actuator had to be ordered and will take a week to arrive at the shop. This is an extremely common problem with the electric parking brakes on HD trucks and the dealer should have inventory. Very unsatisfied with the organization and performance the service department. More
Service depart. was excellent. I waited while my car was serviced, made to feel welcome, the entire dealership and service department very clean. Received my car b was excellent. I waited while my car was serviced, made to feel welcome, the entire dealership and service department very clean. Received my car back within the time promised. Very satisfied with service. More