Chrysler Dodge Jeep Ram of Willoughby

It was a pleasure to work with this dealership on the purchase of a new Ram 1500 eco diesel. Staff was outstanding. No pressure experience. purchase of a new Ram 1500 eco diesel. Staff was outstanding. No pressure experience. More

Problem Finally Solved...!!! We had been having a rather tricky problem with the heating system on my car. It has been in intermittent problem that was not easy to solve. When th We had been having a rather tricky problem with the heating system on my car. It has been in intermittent problem that was not easy to solve. When the problem would occur, by the time we were able to take the car in, the problem fixed itself (temporarily). Some time ago, we had it go out again. We were able to bring the car in while it was happening. The technicians tried one fix, it did not last two days. They did a second fix. It has better success, but again, the problem came back in an intermittent fashion. Though lately it was occurring more often. We brought it in once more. This time they tracked down a short in the heater blower motor. They were finally able to fix it once and for all! So far, so good. The heat is once more working like it is supposed to! Thanks again guys for a tricky job well done! More

Done right the First time Bruce is the man, he sold me 2 Vans and now he helps me to keep up with the service great guy to work with Bruce is the man, he sold me 2 Vans and now he helps me to keep up with the service great guy to work with More

Quick & painless. Was contacted by dealership after expressing interest in a vehicle that I saw online. I showed up early for the appointment I made earlier that day. A Was contacted by dealership after expressing interest in a vehicle that I saw online. I showed up early for the appointment I made earlier that day. A gentleman greeted me & pointed me in the right direction of the salesperson who contacted me that morning. In a little over 2 hours later I drove off the lot with the exact vehicle I inquired about earlier. Financed under the projected figures. My experience was quick & painless. More

Fast and Friendly As always, Bruce Fratcher goes above and beyond to handle all of my Jeeps needs. Honest. Friendly. While waiting for my oil change and tire rotati As always, Bruce Fratcher goes above and beyond to handle all of my Jeeps needs. Honest. Friendly. While waiting for my oil change and tire rotation I also was welcomed to a cup of fresh coffee and a small snack. And get this... My car was also washed free of charge! More

Patient quick and took their time helping me understand and fix a problem from a previous dealership. I was very pleased with the amount of time it took and fix a problem from a previous dealership. I was very pleased with the amount of time it took More

In and out oil change and tire rotation in a half hour. I did not expect that but I appreciated that. thank you very much. did not expect that but I appreciated that. thank you very much. More

This dealership is absolutely amazing! Good people willing to help. Are really interested in understanding your needs. I will be back for my next car! willing to help. Are really interested in understanding your needs. I will be back for my next car! More

Heater blower Had the new blower installed in no time. Excellent service with the new people. Millions time better than the Old owners. Will definitely go back Had the new blower installed in no time. Excellent service with the new people. Millions time better than the Old owners. Will definitely go back More

Amar will get you your car! Did research online for over a month and CDJM of Willoughby had some of the lowest prices available in a 200 mile radius. It was an hour drive to see Did research online for over a month and CDJM of Willoughby had some of the lowest prices available in a 200 mile radius. It was an hour drive to see and test drive the vehicle we were looking at. It was worth it. Amar was our sales representative and did a great job. He enjoys his work and customers and is always singing tunes. No pressure sales and he made sure we were pleased with the vehicle. He even went out and filled the gas tank after we purchased the car. He is the man! If you go to CDJM you have to ask for Amar. More