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Chrysler Dodge Jeep Ram of Willoughby

Willoughby, OH

3.7
252 Reviews

36845 Euclid Ave

Willoughby, OH

44094

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252 Reviews of Chrysler Dodge Jeep Ram of Willoughby

June 08, 2020

Isaiah B. was our salesman. We purchased a used car today and we were treated as if we were buying a new Lamborghini. He was respectful, kind and knowledgeable. Well done. More

by bbrave1227
Recommend Dealer
Yes
Employees Worked With
Isaiah Bush
Jun 09, 2020 -

Chrysler Dodge Jeep Ram of Willoughby responded

Thank you for taking the time to review Chrysler Dodge Jeep Ram of Willoughby! It is our priority to provide every customer with an enjoyable sales experience and I'm thrilled to hear that Isaiah hit the mark. Safe travels in your newly purchased vehicle!

April 23, 2020

i am very happy with the service and turn around time to get my truck back. the check-out counter was also very helpful and pleasant More

by mjach
Recommend Dealer
Yes
Employees Worked With
Bruce Fratcher
Apr 23, 2020 -

Chrysler Dodge Jeep Ram of Willoughby responded

Thank you for the five stars! It was our pleasure to work with you here at Chrysler Dodge Jeep Ram of Willoughby, and it means a lot to know that our team took good care of you and your truck. If you ever need anything else, don't hesitate to come back and see us again!

April 17, 2020

It was a pleasure to work with this dealership on the purchase of a new Ram 1500 eco diesel. Staff was outstanding. No pressure experience. More

by Eagle0622
Recommend Dealer
Yes
Employees Worked With
Tony Elia
Apr 17, 2020 -

Chrysler Dodge Jeep Ram of Willoughby responded

Thank you for the 5-star review! It was a pleasure to work with you as well here at Chrysler Dodge Jeep Ram of Willoughby. Enjoy your new RAM 1500 Eco Diesel!

April 15, 2020

Problem Finally Solved...!!! We had been having a rather tricky problem with the heating system on my car. It has been in intermittent problem that was not easy to solve. When th More

by B-Wall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kovalkevich, Bruce Fratcher
Apr 15, 2020 -

Chrysler Dodge Jeep Ram of Willoughby responded

Thank you for taking the time to share this feedback. At Chrysler Dodge Jeep Ram of Willoughby, our team is committed to customer safety and satisfaction and we are glad that came through to you. We hope that we get the chance to work with you in the future!

March 28, 2020

Done right the First time Bruce is the man, he sold me 2 Vans and now he helps me to keep up with the service great guy to work with More

by gregpollardret1sg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Fratcher, Bob Shieff
Mar 30, 2020 -

Chrysler Dodge Jeep Ram of Willoughby responded

Hi Greg - Thank you so much for your continued support! We love that you can depend on Bruce for all your auto service needs. Hope to see you next time at Chrysler Dodge Jeep Ram of Willoughby!

March 20, 2020

Quick & painless. Was contacted by dealership after expressing interest in a vehicle that I saw online. I showed up early for the appointment I made earlier that day. A More

by majorclozer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Mar 20, 2020 -

Chrysler Dodge Jeep Ram of Willoughby responded

Thank you for the review! We are pleased to hear that you had a pleasant car buying experience here at Chrysler Dodge Jeep Ram of Willoughby. We hope that you enjoy your newly purchased vehicle!

March 13, 2020

Fast and Friendly As always, Bruce Fratcher goes above and beyond to handle all of my Jeeps needs. Honest. Friendly. While waiting for my oil change and tire rotati More

by rso1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Fratcher
Mar 13, 2020 -

Chrysler Dodge Jeep Ram of Willoughby responded

We are thrilled to hear that you can depend on Bruce to go "above and beyond." Thank you for the many kind words! All of us at Chrysler Dodge Jeep Ram of Willoughby appreciate your support and look forward to our continued relationship.

March 03, 2020

Patient quick and took their time helping me understand and fix a problem from a previous dealership. I was very pleased with the amount of time it took More

by msbizzell
Recommend Dealer
Yes
Employees Worked With
Reception
Mar 03, 2020 -

Chrysler Dodge Jeep Ram of Willoughby responded

Thank you for reviewing Chrysler Dodge Jeep Ram of Willoughby. It's great to hear that our team took the time to fix your vehicle's issue. We are happy to have your business!

March 01, 2020

In and out oil change and tire rotation in a half hour. I did not expect that but I appreciated that. thank you very much. More

by Pete
Recommend Dealer
Yes
Employees Worked With
IDK, Bruce Fratcher
Mar 02, 2020 -

Chrysler Dodge Jeep Ram of Willoughby responded

It was our privilege to assist you, Pete! Thank you so much for coming to Chrysler Dodge Jeep Ram of Willoughby for your oil change and tire rotation. We hope we have an opportunity to work with you in the future.

February 29, 2020

This dealership is absolutely amazing! Good people willing to help. Are really interested in understanding your needs. I will be back for my next car! More

by m090645
Recommend Dealer
Yes
Employees Worked With
Tyler, Edwin
Mar 02, 2020 -

Chrysler Dodge Jeep Ram of Willoughby responded

Thank you for such a rave review! We are delighted that you enjoyed working with our Chrysler Dodge Jeep Ram of Willoughby team to get into your new vehicle. We can't wait to work with you in the future!

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