Back

Chrysler Dodge Jeep Ram of Willoughby

Willoughby, OH

3.6
251 Reviews

36845 Euclid Ave

Willoughby, OH

44094

Directions

By Type

251 Reviews of Chrysler Dodge Jeep Ram of Willoughby

August 11, 2012

I bought a 2005 in 2008 Town and Country and decided I would take it to the dealership for any major repairs. I found Adventure and have had numerous repairs completed their. Most recently, my vehicle w More

by busymommoore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Aug 12, 2012 -

busymommoore responded

I recommend this dealer should say NO instead of Yes....

August 30, 2011

overall satisfied with service ,saw vehicle i wanted and the staff did all they could to put me in that vehicle. only negative response i have is that at signing for my loan a 199.00 dollar amount imposed o More

by kjclpn1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
wayne simpson,bob gartman, Wayne Simpson
August 22, 2011

Eileen and Pat were very friendly and helpful when I recently got an oil change. The service was quick and they were so nice. When I purchased my car there in February, everyone was great and I continue More

by meredith1016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eileen and Pat
August 12, 2011

i'm always afraid when my car has to go to the 'dealer'. much to my surprise this dealer expierence was a positive one. i'm new to the area and a female. females often get taken advantage of when it comes More

by stephaniestuff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
eileen, erin and pat
Aug 15, 2011 -

Chrysler Dodge Jeep Ram of Willoughby responded

Thank so you very much for your feedback. Its a pleasure when we can work together, have fun, and have a comfortable place. Take care! Eileen

August 02, 2011

I went to Auto Trader .com and saw a few Challengers at the Adventure dealership. When I called the contact name, Bruce Fratcher, he told me about the automobiles and the different types of choices the dea More

by Big Ragu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Fratcher, Bruce Fratcher
Aug 02, 2011 -

Chrysler Dodge Jeep Ram of Willoughby responded

Carmen - Thank you so much! I am honored that you took so much time to share your story with us. It was a pleasure helping you take home the Challenger that you fell in love with, and I look forward to our continued relationship. Enjoy your new vehicles in good health and drive safely! Bruce Fratcher

July 17, 2011

Both of these people have been very nice to me over the many years that I have been their customer. Will keep coming back for this great service. More

by nana4398
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat/Wayne, Wayne Simpson
Jul 18, 2011 -

Chrysler Dodge Jeep Ram of Willoughby responded

Thank you very much for your review - we really appreciate your kindness. Pat and Wayne

July 03, 2011

I have always had a positive experience with Adventure beginning with Phil, who was the salesperson that worked with me to get my vehicle and then the service people have excellent customer service skills More

by dorisnu1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin/Pat
Jul 06, 2011 -

Chrysler Dodge Jeep Ram of Willoughby responded

Thank you very much for your kind review. We're glad that you are having an excellent experience with us and look forward to continuing our relationship in the future. Erin, Pat, and Phil

June 29, 2011

Had a wonderful experience with the staff! They worked with me to find a bank to accept my so so credit and found a brand new vehicle for me to drive home even with my negative equity on my trade in! My More

by Laura Coulter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Simpson, Wayne Simpson
Jun 29, 2011 -

Chrysler Dodge Jeep Ram of Willoughby responded

Hi Laura! Thank you so much for your review. It is meeting kind people like you that make my job such a pleasure. Enjoy your new 200 and I will strive to make your ownership experience delightful! Wayne Simpson New Car Sales Manager

June 18, 2011

Had a very good experience. Rental vehicle was on sight and ready to go. Vehicle was ready the next morning. Manager and service department were helpful. More

by Mike Oleksak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eileen/Pat
Jun 20, 2011 -

Chrysler Dodge Jeep Ram of Willoughby responded

Thank you for taking time to share your experience Mike. I am glad Eileen and Pat were able to help and have your vehicle ready when promised. Erin Duke Service Manager

June 16, 2011

Eileen was extremely helpful and pleasant first thing in the morning when I dropped my car off. She was also very knowledgeable in understanding what I was bringing my car in for, that it was under warranty More

by LMHlebak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eileen and Pat
Jun 16, 2011 -

Chrysler Dodge Jeep Ram of Willoughby responded

Thank you for your review. We appreciate your time in sharing your experience with us. Enjoy the summer and drive safely! Pat and Eileen

...
22
...