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Chevrolet of Everett - Service Center

Everett, WA

4.7
572 Reviews

572 Reviews of Chevrolet of Everett - Service Center

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December 23, 2023

Customer service is lacking. Quick Service Check in is great, highly recommended them and their customer service. More

by Fletchera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephen Kenna
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2023 -

Chevrolet of Everett responded

We appreciate your feedback, and it's valuable for us to know about your experience, both the positive aspects like Quick Service Check-in and areas where you feel customer service may be lacking. We're committed to providing the best service possible, and your feedback helps us improve. If you have any specific concerns or suggestions, please feel free to share them with us, as we want to ensure you have a Better Experience at Chevrolet of Everett.

December 22, 2023

Called and got an appointment for the next day, I ended up canceling last minute the day of appointment with no problem. Then rescheduled the next day for an appointment and got scheduled for the day after More

by kylecrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Kenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2023 -

Chevrolet of Everett responded

We're glad to hear that our team was accommodating and friendly when you needed to reschedule your appointment. Providing a hassle-free and efficient experience is important to us, and we appreciate your feedback. If you have any more automotive needs or any further comments, please don't hesitate to reach out. We're here to ensure you have a Better Service experience at Chevrolet of Everett!

December 22, 2023

Got scheduled, got repaired and everything was smooth and professional. Everyone at the service department were nice and spoke with me. Thanks for taking care of my Tahoe. More

by tom@proguardproducts.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2023 -

Chevrolet of Everett responded

You're very welcome! We're delighted to hear that your experience with the service department was smooth, professional, and that everyone was nice and communicative. Taking care of your Tahoe is our priority, and we appreciate your trust in us. If you ever need further service or assistance, please don't hesitate to reach out. We're here to ensure you have a Better Service experience at Chevrolet of Everett!

December 21, 2023

Since new, I've had my truck serviced and repaired at Chevrolet of Everett. The service has always been excellent. Stephen Kenna has always been friendly, and responsive to my needs. More

by raul-sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Kenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2023 -

Chevrolet of Everett responded

We appreciate your loyalty and trust in Chevrolet of Everett for your truck's service and repairs. Stephen Kenna's dedication to providing excellent service is commendable, and we're glad to hear that your experiences have been positive. If you have any more automotive needs in the future, don't hesitate to reach out. We're here to provide you with a Better Service experience!

December 21, 2023

Dealership had a backup of services and informed that my service would take considerable more time, but stated they’d do everything they could to finish on-time. They did finish on time and did a great job More

by lasalle.r6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2023 -

Chevrolet of Everett responded

We understand that timely service is important, and we're delighted to hear that despite the initial delay, we were able to finish servicing your vehicle on time and to your satisfaction. Your patience and feedback are greatly appreciated. If you ever need assistance in the future, please feel free to reach out. We're here to provide you with a Better Service experience!

December 20, 2023

Great every time, always helpful with my regular service and accommodating my schedule. Great job! More

by hruizsantana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Betty Sidebeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2023 -

Chevrolet of Everett responded

We're delighted to hear that you've had consistently great experiences with our service team at Chevrolet of Everett. Accommodating your schedule and providing excellent service are priorities for us. If you have any more service needs or questions in the future, please don't hesitate to reach out. Thank you for your continued trust in us, and we appreciate your feedback!

December 19, 2023

they did a great job changing the oil in the transmission in a timely manner More

by gerdwillis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ
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Dec 21, 2023 -

Chevrolet of Everett responded

That's fantastic to hear! Timely and efficient transmission oil change is essential for the smooth operation of your vehicle. Our team at Chevrolet of Everett is dedicated to providing excellent service, and it's great to know they did a great job. If you have any more maintenance needs or questions in the future, feel free to reach out. Thank you for choosing us for your vehicle service!

December 18, 2023

Dan was great and helpful, and spent time taking to my car warranty company. He has a good personality, My vehicle I got back quickly and it runs great More

by patsyrmcbee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2023 -

Chevrolet of Everett responded

I'm glad to hear that Dan provided you with great and helpful service, and that your vehicle is running smoothly. Our team at Chevrolet of Everett is dedicated to providing a Better Service experience for our customers. If you ever have more warranty-related questions or any other vehicle needs, don't hesitate to contact us. We're here to assist you. Enjoy your day!

December 18, 2023

My 2020 Bolt had the battery problem and it finally surfaced on Thanksgiving day. I called the next morning and Betty got me an appointment even though their service folks were booked full. Then when t More

by karenb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Betty Sidebeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2023 -

Chevrolet of Everett responded

You're very welcome! We're glad Betty and our team could assist you with your 2020 Bolt's battery issue and provide you with a loaner car to make the process smoother. At Chevrolet of Everett, we prioritize a Better Service experience, and it's great to hear that we could meet your needs. If you have any more questions or require further assistance in the future, please feel free to reach out. Have a wonderful day!

December 18, 2023

The check in process was fast and smooth with JJ. The oil service was done in half an hour. Very pleased with speed and courtesy More

by amirfajami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ
Report | Print
Dec 20, 2023 -

Chevrolet of Everett responded

That's great to hear! Fast and courteous service is what we aim for at Chevrolet of Everett. JJ and our team are dedicated to providing a Better Experience for our customers. If you have any more feedback or need assistance with anything else, feel free to let us know. Enjoy your day!

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