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Chevrolet of Everett - Service Center

Everett, WA

4.7
524 Reviews

524 Reviews of Chevrolet of Everett - Service Center

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February 20, 2024

JJ was great! Took the time to answered a few questions knowing they were busy. More

by jearl0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ
Feb 24, 2024 -

Chevrolet of Everett responded

That's wonderful to hear! JJ sounds like a dedicated professional who values customer service. If you have any more questions or need assistance in the future, feel free to reach out.

February 20, 2024

Going to a dealership can be stressful not knowing what to expect and trying to gauge if they are trustworthy. JJ put all that to rest talking about what to expect and being upfront about the costs and tim More

by kurt.b.phillips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JJ as always has done a great job
Feb 24, 2024 -

Chevrolet of Everett responded

It's great to hear that JJ and the service department at Chevrolet of Everett were able to alleviate your stress and provide transparent communication about the service process. Trust and transparency are essential, especially when it comes to vehicle maintenance. We're glad to hear that you had a positive experience and look forward to welcoming you back in the future! If you have any further questions or need assistance, feel free to reach out.

February 20, 2024

My service adviser Betty has been very helpful. She keeps me informed of the status of my repair, and gives me the feeling she really wants to fix what is wrong. More

by bernardy.al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Betty Sidebeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2024 -

Chevrolet of Everett responded

Betty sounds like an exceptional service advisor! Keeping customers informed and demonstrating a genuine desire to resolve issues efficiently are key qualities for providing excellent service. We're glad to hear that you've had a positive experience with her. If there's anything else we can assist you with, feel free to reach out.

February 19, 2024

I was helped promptly, offered coffee, oil was changed and I was on my way in about an hour More

by mr.mark.adams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2024 -

Chevrolet of Everett responded

It's great to hear that you were helped promptly and enjoyed a quick oil change during your visit. We aim to provide efficient service while ensuring our customers are comfortable. If you need anything else in the future, feel free to reach out. We're here to assist you!

February 19, 2024

The service has always been top notch. This time Stephen went above and beyond exceptions to get my car repaired properly. More

by DAVIDDR115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Kenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2024 -

Chevrolet of Everett responded

I'm glad to hear that Stephen provided exceptional service and went above and beyond to ensure your car was repaired properly. We take pride in delivering top-notch service to our customers. If you ever need assistance in the future, don't hesitate to reach out. We're here to help!

February 16, 2024

I've used this dealer since 2016. They never fail on the quality of work or the quality of parts. I have a classic 2012 Avalanche LTZ that I do not hesitate to use any day of the week More

by ekandek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Betty Sidebeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The Quick Service rep
Feb 23, 2024 -

Chevrolet of Everett responded

It's wonderful to hear about your continued satisfaction with Chevrolet of Everett since 2016. We're delighted that you trust us with the maintenance and care of your classic 2012 Avalanche LTZ. Providing top-notch service and quality parts is always our priority, ensuring your vehicle remains reliable for those spontaneous road trips. Thank you for your loyalty and for choosing us for your automotive needs. We look forward to serving you for many more years to come!

February 16, 2024

JJ was very clear about the time needed for the oil change. Very happy with the service. More

by gemdandee
Recommend Dealer
Yes
Employees Worked With
JJ
Feb 23, 2024 -

Chevrolet of Everett responded

It's great to hear that JJ provided clear communication about the time needed for your oil change at Chevrolet of Everett! We're glad you had a positive service experience, and we appreciate your feedback. If you have any other automotive needs in the future, feel free to reach out.

February 16, 2024

JJ is the best. He was able to get my vehicle into and out of service very quickly. I will make sure all my service is dine at Chevrolet of Everett. More

by vonscrue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ
Feb 23, 2024 -

Chevrolet of Everett responded

It's fantastic to hear about your positive experience with JJ at Chevrolet of Everett! We're thrilled that he provided you with efficient and prompt service for your vehicle. We appreciate your trust in us for your automotive service needs and look forward to continuing to provide you with top-notch service in the future. If you ever need anything else, don't hesitate to reach out.

February 15, 2024

My only complaint is that my oil change price is now all of a sudden based on my camaro being an SS when it was the same price since I bought it new in 2015 and then as of my last oil change prior to this o More

by blfoster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2024 -

Chevrolet of Everett responded

I understand your frustration with the sudden price increase for your oil change, especially after years of paying a consistent rate. It's worth noting that over time, prices can increase due to factors like inflation and changes in operating costs. However, it's essential for customers to receive clear communication about any changes in pricing. Regarding your experience with JJ, it's important to remember that service advisors like JJ don't set the pricing themselves; it's typically determined by dealership management based on various factors. That said, providing clear and transparent communication about pricing changes is crucial for maintaining customer satisfaction. To address your concerns, I will ensure that Travis Arnold, the service manager, personally reaches out to you. He will discuss the pricing changes in detail and work with you to find a satisfactory resolution. Your feedback is valuable to us, and we appreciate the opportunity to address your concerns directly.

February 15, 2024

Always the best service JJ is the guy to see! ! 5 star service every time More

by kelsibenner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ
Feb 17, 2024 -

Chevrolet of Everett responded

Thank you for your kind words! We're thrilled to hear that JJ consistently provides you with five-star service. We agree - JJ is fantastic to work with and always goes above and beyond for our customers. We appreciate your continued trust and loyalty, and we look forward to serving you again in the future!

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