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Chevrolet of Everett - Service Center

Everett, WA

4.7
564 Reviews

564 Reviews of Chevrolet of Everett - Service Center

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May 31, 2024

Amazing, as always they deliver quality at a competitive price! It's why I would only go to Chevrolet of Everett and JJ in the service department rocks too... More

by fredchadwick45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randall Boward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Brown
May 31, 2024 -

Chevrolet of Everett responded

Thank you for your fantastic review! We're thrilled to hear that you consistently receive amazing service at Chevrolet of Everett. Delivering quality service at competitive prices is at the heart of our commitment to providing a BETTER EXPERIENCE. It’s wonderful to know that JJ in our service department has made such a positive impression on you. We greatly appreciate your loyalty and are proud to be your chosen dealership for all your automotive needs. Thank you for your continued trust, and we look forward to continuing to serve you with the same high standards on your next visit!

May 31, 2024

The worst service department around. Do not let them work on your car, very careless More

by mopargirl65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Flora
1.0
This rating includes all reviews, with more weight given to recent reviews.
Betty Sidebeck
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Chevrolet of Everett responded

Thank you for bringing this to our attention. We are truly sorry to hear about your dissatisfaction with our service department. At Chevrolet of Everett, we strive to provide a BETTER EXPERIENCE for all our customers, and it's clear we fell short in your case. We take your feedback seriously as it helps us improve and address issues that affect customer satisfaction. We would appreciate the opportunity to discuss this further with you and to understand the specific details of your experience. Please contact us at your earliest convenience so we can work towards resolving this matter to your satisfaction. Again, we apologize for any inconvenience and look forward to the chance to make things right. Thank you for your feedback.

May 31, 2024

Just had the side warning system checked out, no issues found so nothing fixed but good response. More

by eversort
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Flora
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Chevrolet of Everett responded

Thank you for taking the time to share your experience at Chevrolet of Everett. We're glad to hear that our team provided a good response while checking out the side warning system on your vehicle. Providing a BETTER EXPERIENCE by delivering prompt and thorough service, even when no issues are found, is crucial to ensuring your peace of mind and vehicle safety. We appreciate your feedback and are pleased to know that you were satisfied with our service approach. Thank you for choosing Chevrolet of Everett, and we look forward to assisting you with any future vehicle needs!

May 30, 2024

Stephen always provides a fast, courteous, and pleasant experience. I take all my vehicle here for service regardless of make and model. More

by tmcintosh406
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Kenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Chevrolet of Everett responded

Thank you for sharing your experience with Stephen at Chevrolet of Everett! We're delighted to hear that he consistently provides you with fast, courteous, and pleasant service. Our commitment at Chevrolet of Everett is to deliver a BETTER EXPERIENCE for every customer, regardless of their vehicle's make and model, and it’s wonderful to know that Stephen embodies this promise. We appreciate your loyalty in choosing us for all your vehicle service needs and are glad to have earned your trust. Thank you for your continued support, and we look forward to continuing to provide you with excellent service in the future!

May 29, 2024

Service department is organized and ready to start working on my vehicle whan i get there for the appointment More

by kstn55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Chevrolet of Everett responded

Thank you for your positive review! We're pleased to hear that you found our service department well-organized and ready to start work as soon as you arrived for your appointment. At Chevrolet of Everett, we strive to ensure a BETTER EXPERIENCE by being efficient and prepared, so you can have a smooth and hassle-free service visit. We appreciate your feedback and are glad to have met your expectations. Thank you for choosing Chevrolet of Everett, and we look forward to continuing to provide you with excellent service in the future!

May 27, 2024

Considerate. Friendly. Attentive to any concern I have. Superior work habits and they give me reasons for any upcoming required checks or services as I have low m More

by hlbigler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Flora
4.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Betty Sidebeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen and Betty answered every concern I had. Jake & Dan I did not see, but if they worked on my car, they had to outstanding!, Jake Brown
May 29, 2024 -

Chevrolet of Everett responded

Thank you so much for your glowing review and for making the journey to see us! We're delighted to hear that you find our team considerate, friendly, and attentive to your needs. At Chevrolet of Everett, we aim to provide a BETTER EXPERIENCE by not only performing superior work but also by proactively communicating the reasons behind recommended checks and services. We understand the importance of maintaining your vehicle, especially with low mileage, and we're glad you appreciate our thorough approach. Your willingness to drive a 75-mile round trip speaks volumes about your trust in us, and we're incredibly grateful for that. We look forward to continuing to serve you and your Spark with the same top-notch care you've come to expect. Thank you for choosing Chevrolet of Everett, and we'll see you at your next service!

May 27, 2024

Good work , through inspection, and frendly staffs. Service department staffs are nice, and have quality service .. More

by S.b.kim0569
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Flora
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Chevrolet of Everett responded

Thank you for your kind words and positive feedback! We're delighted to hear that you were pleased with the thorough inspection, quality service, and the friendliness of our staff at Chevrolet of Everett. Providing a BETTER EXPERIENCE through meticulous work and exceptional customer service is what we strive for every day. We're grateful that our service department staff made a good impression and met your expectations. Thank you for choosing Chevrolet of Everett for your service needs. We look forward to continuing to provide you with the same high-quality service in the future!

May 27, 2024

JJ was very helpful, appriciated that he did not rush the check in. He answered all my questions and concerns with my car. More

by 4loriotis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Brown
May 29, 2024 -

Chevrolet of Everett responded

Thank you for taking the time to share your experience with JJ at Chevrolet of Everett. We're thrilled to hear that he was very helpful and took the time to thoroughly address all your questions and concerns without rushing the check-in process. At Chevrolet of Everett, we are committed to providing a BETTER EXPERIENCE by ensuring our staff is attentive and responsive to the needs of every customer. We appreciate your feedback and are pleased that JJ could assist you so effectively. Thank you for choosing Chevrolet of Everett, and we look forward to serving you again in the future!

May 25, 2024

JJ is always professional, courteous, timely & helpful. He provides the right recommendations and explains why. Got my oil changes and 2 filters replaced within the hour and was on my way out. JJ walked ba More

by rajpaul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ
May 29, 2024 -

Chevrolet of Everett responded

Thank you for sharing your positive experience with JJ at Chevrolet of Everett! We're thrilled to hear about his professionalism, courtesy, and timely assistance. Providing a BETTER EXPERIENCE involves not only efficient service but also ensuring that our customers understand and are comfortable with the work being done. It's wonderful to know that JJ's attention to detail and his approach in walking you back to your truck to ensure everything was perfect reflects our commitment to customer care. We appreciate your feedback and are glad that JJ could make your service visit so smooth and informative. Thank you for choosing Chevrolet of Everett, and we look forward to continuing to serve you with the same high level of service in the future!

May 25, 2024

Have gone for oil change for the last 8 years. They have always been fast, friendly and efficient. More

by torigmeyring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
May 29, 2024 -

Chevrolet of Everett responded

Thank you for your loyal patronage over the last eight years! We're thrilled to hear that you've consistently experienced fast, friendly, and efficient service during your oil changes at Chevrolet of Everett. Providing a BETTER EXPERIENCE for our customers is our top priority, and we're glad to know that our team has delivered this consistently over the years. We appreciate your feedback and your continued trust in us for your vehicle's needs. We look forward to serving you for many more years to come. Thank you for choosing Chevrolet of Everett!

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