Chevrolet of Everett - Service Center

Chevrolet of Everett responded

Thank you for your review and recommendation! We're pleased to hear that our team at Chevrolet of Everett did an amazing job in identifying and resolving the intermittent fault with your vehicle. Tackling such challenging issues effectively is crucial to providing a BETTER EXPERIENCE, and we're glad that our team's diligence and expertise met your expectations. We appreciate your high regard for our service and your willingness to recommend us. Thank you for choosing Chevrolet of Everett, and we look forward to continuing to offer exceptional service and support in the future!

Chevrolet of Everett responded

Thank you so much for taking the time to share your detailed experience with us at Chevrolet of Everett. We're delighted to hear about your positive interactions with Eric in sales and Dan in our service department. Providing a BETTER EXPERIENCE by being communicative, knowledgeable, and attentive to your needs is what we strive for, and it sounds like Eric and Dan have exemplified these qualities superbly. We understand that encountering issues with a new car can be frustrating, but we are glad to know that Dan's commitment to resolving these issues has reassured you. His dedication to keeping you informed and ensuring your vehicle is thoroughly fixed reflects our commitment to outstanding customer service. We are grateful for your willingness to refer friends and family based on your experience, as this is one of the highest compliments we can receive. Thank you for choosing Chevrolet of Everett, and for your trust in becoming lifetime customers. We look forward to continuing to serve you and ensuring each visit meets your expectations and beyond.

Chevrolet of Everett responded

Thank you for your review! We're pleased to hear that you had a positive experience with our friendly staff and quick oil change service at Chevrolet of Everett. Providing a BETTER EXPERIENCE by being open and detailed in our communications is essential to us, and we're glad our team was able to answer your questions thoroughly. We appreciate your feedback and are delighted that we could provide you with a satisfactory service experience. Thank you for choosing Chevrolet of Everett, and we look forward to assisting you with any future automotive needs!

Chevrolet of Everett responded

Thank you for your positive review and for your continued trust in Chevrolet of Everett! We're delighted to hear that you consistently find our service pleasant, efficient, and timely. Providing a BETTER EXPERIENCE is our top priority, and it's gratifying to know that we've succeeded in making your visits satisfying each time. We appreciate your loyalty and are thrilled that you plan to continue returning to us for your automotive needs. Thank you for choosing Chevrolet of Everett, and we look forward to serving you again soon!

Chevrolet of Everett responded

Thank you for taking the time to share your experience at Chevrolet of Everett! We're thrilled to hear that your oil change was completed much faster than expected, and that JJ and our service staff provided you with kind and speedy service. Delivering a BETTER EXPERIENCE by not only meeting but exceeding our customers' expectations is something we pride ourselves on. We appreciate your kind words and are glad we could provide you with a pleasant surprise. Thank you for choosing Chevrolet of Everett, and we look forward to continuing to offer you efficient and friendly service in the future!

Chevrolet of Everett responded

Thank you for your review! We're delighted to hear about your excellent service experience with JJ at Chevrolet of Everett. Providing a BETTER EXPERIENCE by ensuring our services are efficient and exceed expectations is our commitment, and it's great to know that JJ was able to get your Tahoe ready in just 30 minutes. We appreciate your feedback and are pleased that JJ's quick and thorough service made a positive impact. Thank you for choosing Chevrolet of Everett, and we look forward to serving you again soon!

Chevrolet of Everett responded

Thank you for sharing your positive feedback about your service visit at Chevrolet of Everett! We're delighted to hear that Stephen consistently provides great work and makes each visit a pleasant experience. Providing a BETTER EXPERIENCE through professionalism and exceptional customer service is what we strive for, and it’s fantastic to know that Stephen is exemplifying these values. We appreciate your kind words and are glad that your interactions with Stephen continue to enhance your experience with us. Thank you for choosing Chevrolet of Everett, and we look forward to serving you again soon!

Chevrolet of Everett responded

Thank you for bringing this matter to our attention. We sincerely apologize for any confusion regarding the oil changes for life that were part of your purchase agreement. At Chevrolet of Everett, we aim to provide a BETTER EXPERIENCE and uphold transparency and honesty in all our dealings. It sounds like there has been a misunderstanding, and we want to rectify this immediately. We will review your signed agreement and get in touch with you tomorrow to clarify the conditions regarding the free oil changes for life that you are entitled to. We certainly do not endorse or practice any "bait and switch" methods, and we are committed to resolving this to your satisfaction. Again, we apologize for any inconvenience this may have caused, and we appreciate your patience as we sort this out. Thank you for choosing Chevrolet of Everett, and we look forward to speaking with you soon to address this issue.

Chevrolet of Everett responded

Thank you for sharing your experience with Dan Flora at Chevrolet of Everett! We're thrilled to hear that you were pleased with the service and that your Colorado was ready ahead of schedule. At Chevrolet of Everett, we aim to provide a BETTER EXPERIENCE by exceeding expectations and delivering efficient service. We appreciate your feedback and are glad that Dan was able to assist you effectively. Thank you for choosing Chevrolet of Everett for your vehicle needs, and we look forward to serving you again in the future!

Chevrolet of Everett responded

Thank you for your fantastic review and for your continued trust in servicing your fleet vans at Chevrolet of Everett! We're delighted to hear that you always have a great experience and that Betty in our service department stands out as the best. Providing a BETTER EXPERIENCE is our goal, and it's reassuring to know that Betty and our team consistently deliver this level of service. We appreciate your loyalty and are pleased to continue serving your fleet. Thank you for choosing Chevrolet of Everett, and we look forward to seeing you and your vans at your next service appointment!