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Chevrolet of Everett - Service Center

Everett, WA

4.7
557 Reviews

557 Reviews of Chevrolet of Everett - Service Center

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October 21, 2024

Chevrolet of Everett is wonderful. We've stayed loyal to their service department for years. All the people there are wonderful. Dan, JJ, Steve, Travis and team in the service departme More

by Ajay from Walla2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall Boward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Betty Sidebeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Chevrolet of Everett responded

Thank you so much for your loyalty and kind words! We're thrilled to hear that you’ve had such positive experiences with our service department over the years. At Chevrolet of Everett, we take pride in delivering a BETTER EXPERIENCE, and it’s great to know that Dan, JJ, Steve, Travis, and the whole team have consistently provided you with excellent service. We truly appreciate your continued trust and look forward to serving you for many more years to come! A++ customers like you make our day!

October 18, 2024

I only got the basic service, I guess that I expected they would vacuum and wash the windows like my past experience with other dealerships. More

by tedostert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Travis Arnold
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Flora
3.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kenna
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2024 -

Chevrolet of Everett responded

Thank you for your feedback! We're glad you chose us for your service needs and appreciate your honesty. At Chevrolet of Everett, we’re always striving to deliver a BETTER EXPERIENCE, and we apologize if we fell short of your expectations this time. We’ll take your feedback to heart and work to improve those details in the future. We appreciate your business and look forward to providing an even better experience next time!

October 17, 2024

Good communication. Quick service. Accurate quote. Honest and reliable service department. Fixed the issue same day. More

by cnconser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JJ
Oct 19, 2024 -

Chevrolet of Everett responded

Thank you for your fantastic feedback! We're so glad to hear that our team provided good communication, quick service, and an accurate quote while finishing the work ahead of schedule. At Chevrolet of Everett, we take pride in offering honest and reliable service as part of our BETTER EXPERIENCE. We appreciate your trust and the 10/10 rating, and we look forward to serving you again in the future!

October 17, 2024

Very very easy to work with, called me with updates consistently, and even finished the work 2 days earlier than originally expected. 10/10 More

by matthewjmiller961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Kenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Chevrolet of Everett responded

Thank you so much for your wonderful review! We're thrilled to hear that the process was easy, and that our team kept you updated and finished the work ahead of schedule. At Chevrolet of Everett, delivering a BETTER EXPERIENCE is our goal, and we’re glad to know we earned a 10/10 from you! We appreciate your trust and look forward to serving you again in the future!

October 15, 2024

I have been taking my truck for service to this dealership since I bought it in 2022, The truck now has 65,000 miles on it, The last two times I took the truck and they didn’t reset the oil on the More

by Michael Alvarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Chevrolet of Everett responded

Thank you for your feedback and for trusting us with your truck’s service since 2022. We apologize for the oversight in not resetting the oil gauge on your last two visits and understand how important it is to have complete confidence in your service. At Chevrolet of Everett, we strive to provide a BETTER EXPERIENCE, and we regret that we didn’t meet those standards this time. We appreciate your bringing this to our attention, and we’ll ensure our team is more attentive moving forward. Please don’t hesitate to reach out if you have any concerns in the future—we value your business!

October 15, 2024

Easy to make an appointment. J.J. Keep me updated. Pick up on time without issue. More

by FW
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ
Oct 17, 2024 -

Chevrolet of Everett responded

Thank you for your feedback! We're glad to hear that scheduling your appointment was easy and that J.J. kept you updated throughout the process. At Chevrolet of Everett, we strive to provide a BETTER EXPERIENCE, and we're happy to know everything went smoothly for you. We appreciate your trust and look forward to serving you again in the future!

October 15, 2024

All around easy to get appointment in and service time frame was as stated. I have always had a good relationship with Everett Chevrolet, hope it continues. More

by HIGHCOUNTRYROD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Betty Sidebeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Chevrolet of Everett responded

Thank you for your feedback! We're thrilled to hear that scheduling your appointment and the service time frame met your expectations. At Chevrolet of Everett, we’re dedicated to providing a BETTER EXPERIENCE, and it’s great to know you’ve consistently had a positive relationship with us. We truly appreciate your loyalty and look forward to continuing to serve you in the future!

October 15, 2024

Very nice, professional service advisors, reasonable pricing. It was easy to make an appointment and our car was ready the very next morning. More

by Nelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Chevrolet of Everett responded

Thank you for your kind words! We're glad to hear that our service advisors provided professional service and that you found our pricing reasonable. At Chevrolet of Everett, delivering a BETTER EXPERIENCE is our top priority, and we’re happy to know that making an appointment was easy and your car was ready promptly. We appreciate your trust and look forward to serving you again!

October 14, 2024

I was in and out in no time! Even got a carwash voucher! Great service. More

by WOODSEVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ in Service Dept
Oct 17, 2024 -

Chevrolet of Everett responded

Thank you for your feedback! We're thrilled to hear that you received quick and efficient service, and we’re glad you enjoyed the carwash voucher as well. At Chevrolet of Everett, we aim to provide a BETTER EXPERIENCE every time, and it's great to know we succeeded. We appreciate your business and look forward to serving you again!

October 14, 2024

Dealership is great sales was great to deal with and the service is pretty good More

by VOLQUARTSEN09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Kenna
4.0
This rating includes all reviews, with more weight given to recent reviews.
Seim Fanuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Chevrolet of Everett responded

Thank you for your feedback! We're glad to hear that you had a great experience with both our sales and service teams. At Chevrolet of Everett, we’re committed to delivering a BETTER EXPERIENCE, and it’s wonderful to know we met your expectations. We appreciate your business and look forward to serving you again in the future!

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