Chevrolet of Everett

Chevrolet of Everett responded

I'm glad to hear that Betty and Steven provided you with excellent service, and that you got your car back the same day. At Chevrolet of Everett, we strive to offer a Better Service experience for our customers. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. Thanks for choosing us!

Chevrolet of Everett responded

Thank you for sharing your positive experience with our service advisors at Chevrolet of Everett. We take pride in providing helpful and informative service to our customers. Our goal is to ensure you have a Better Experience, whether it's for service or sales. If you ever have more vehicle needs or questions in the future, don't hesitate to get in touch. We're here to assist you.

Chevrolet of Everett responded

It sounds like you had a fast and efficient, pressure-free, and enjoyable experience at Chevrolet of Everett. We appreciate your feedback, and we're pleased to provide a Better Experience for our customers. Free coffee and friendly service are just a few ways we aim to make your visit even better. If you ever need anything else, feel free to reach out. Thank you for choosing us

Chevrolet of Everett responded

We appreciate your positive feedback about our friendly staff and the clear explanations you received about vehicle and financing options. Making the car buying process fast and easy is part of our commitment to a Better Sales Process at Chevrolet of Everett. If you have any more questions or need further assistance, feel free to reach out. Enjoy your new car!

Chevrolet of Everett responded

That's fantastic to hear! Excellent customer service is a cornerstone of our commitment to our customers, and it's great to know both our sales and service departments met your expectations. We're delighted that you found the waiting area comfortable and that our team, especially JJ in the service department, went above and beyond to meet your individual needs. We take pride in our staff members who make such a positive impact. Thank you for sharing your experience and for your recommendation of JJ for maintenance needs. Remember, we're here for any further assistance or questions you might have. Enjoy your vehicle and the service we provide

Chevrolet of Everett responded

Thank you for your valuable suggestions. Offering a courtesy car wash after service completion is indeed a nice touch that can enhance customer satisfaction. Additionally, providing a detailed list of the specific services performed on your vehicle is crucial for transparency and for keeping you informed about the work done. Your feedback is important to us, and we will certainly consider these ideas to improve our service experience. We're always looking for ways to better serve our customers and appreciate your input. If there's anything else you'd like to share or need assistance with, please let us know. Thank you for choosing us and for your constructive feedback

Chevrolet of Everett responded

That's great to hear! Good customer service is a cornerstone of our commitment to our customers, and we're thrilled to know that the lady who assisted you was friendly, nice, and made a positive impression. It's always our goal to ensure that our customers feel welcomed and well taken care of. Thank you for sharing your positive experience, and remember, we're here for any future assistance or questions you might have.

Chevrolet of Everett responded

It's wonderful to hear that you're consistently amazed and very satisfied with the services provided at our dealership. We strive to maintain high standards in our service department and aim to make every visit a positive experience for our customers. Your continued satisfaction is what we work towards, and it's great to know we're achieving that with your visits. Thank you for your kind words and for choosing us for your vehicle service needs. We look forward to continuing to provide you with fabulous service in the future!

Chevrolet of Everett responded

It's wonderful to hear about your excellent experience with Nathan Alexander and his prompt responses, whether at the dealership or through phone or text. We pride ourselves on having team members like Nathan who are dedicated to providing the best service possible. Your high recommendation of our dealership is greatly appreciated. Thank you for choosing us and for sharing your positive feedback. We're here for any future assistance or questions you might have. Enjoy your vehicle and the service we provide!

Chevrolet of Everett responded

Thank you for sharing your experience. We apologize for any delays in responding to your requests, as we understand how important timely communication is to our customers. It's good to hear that you eventually received the information you needed. We appreciate your patience and feedback, as it helps us identify areas for improvement. We strive to enhance our responsiveness and ensure a better experience for all our customers. If there's anything else we can assist you with, please let us know. Thank you for choosing us, and we hope to serve you more promptly in the future.