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Chevrolet of Everett

Everett, WA

Overview
Employees
Reviews
Vehicles
4.7
868 Reviews
Chevrolet of Everett - Your Trusted Dealership in Western Washington At Chevrolet of Everett, customers and employees are part of the community! Through the years, as part of the Harnish Auto Family, our company and our employees have supported various community organizations both financially and with personal involvement. We believe in giving back and getting involved with support of initiatives and organizations is intertwined in the culture of the Harnish Family.
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7301 Evergreen Way

Everett, WA

98203

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Showing 868 reviews

December 15, 2023

Dealership is clean and neat, never had an issue with the service department. They are very professional. More

by reedoone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Betty Sidebeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2023 -

Chevrolet of Everett responded

We're pleased to hear that you've had consistently positive experiences at Chevrolet of Everett. Our commitment to cleanliness, professionalism, and excellent service in the service department is something we take pride in. If you ever have any further automotive needs or questions, please don't hesitate to reach out. We're here to assist you!

December 15, 2023

At times slow to respond to my requests but they did give the information eventually More

by kevin
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Areli Caro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Dechatonnayree
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2023 -

Chevrolet of Everett responded

Thank you for sharing your experience. We apologize for any delays in responding to your requests, as we understand how important timely communication is to our customers. It's good to hear that you eventually received the information you needed. We appreciate your patience and feedback, as it helps us identify areas for improvement. We strive to enhance our responsiveness and ensure a better experience for all our customers. If there's anything else we can assist you with, please let us know. Thank you for choosing us, and we hope to serve you more promptly in the future.

December 14, 2023

The absolutely the best customer service ever. ..wouldn't go anywhere else!!! Stephen is the best representative of your company. More

by sanderson23
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Kenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2023 -

Chevrolet of Everett responded

We're thrilled to hear that you had the best customer service experience at Chevrolet of Everett, and Stephen is delighted to have made a positive impression. We truly appreciate your loyalty, and if there's anything else we can do to assist you, please feel free to let us know. Your satisfaction is our priority

December 14, 2023

Friendly staff professional the get the job done and definitely I would recommend it to a friend or family member More

by rocampoflores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2023 -

Chevrolet of Everett responded

Thank you for your positive feedback! We're glad to hear that you found our staff friendly and professional, and we appreciate your recommendation. If you or your friends and family need any automotive assistance or have questions in the future, please don't hesitate to reach out. We're here to help!

December 13, 2023

The heater quit working the same day I purchased the vehicle. Even though it was an "As Is" used car purchase, the service department fixed the heater promptly and with no charge. I really appreciated t More

by PHEBEWALL
Recommend Dealer
Yes
Employees Worked With
Erik Dechatonnayree
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2023 -

Chevrolet of Everett responded

It's reassuring to hear that even though your vehicle was purchased "As Is," our service department was able to promptly fix the heater issue at no charge. We understand the importance of customer satisfaction and are glad we could resolve this for you efficiently. Your appreciation means a lot to us, and we're here to ensure that you have a positive experience, even after your purchase. Thank you for sharing your experience, and remember, we're always here for any future assistance you might need.

December 12, 2023

I recently visited Chevrolet of Everett dealership and had a good experience. The salesperson who assisted me, Walter Olsen, was very knowledgeable and helpful. They listened to my needs and provided me w More

by jonathon.hadsall
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Walter Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Revord
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2023 -

Chevrolet of Everett responded

We're delighted to hear about your positive experience at Chevrolet of Everett! It's great to know that Walter Olsen provided you with knowledgeable and helpful assistance, and that the process was quick and easy. If you ever have more questions or need further assistance in the future, don't hesitate to reach out. We're here to help, and we appreciate your business!

December 12, 2023

The sales guy Erik did a great job and made the process simple and easy. He followed through and did everything he said he would More

by scott.cims@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MICHELLE OWEN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Dechatonnayree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Conroy
3.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Revord
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2023 -

Chevrolet of Everett responded

It's wonderful to hear about your positive experience with Erik. His commitment to making the process simple, easy, and transparent is exactly what we aim for. Following through on promises is key to a good customer experience. We're glad Erik was able to meet your expectations. Thank you for choosing us and for sharing your feedback. If you have any future needs or questions, we're here to help. Enjoy your new vehicle!

December 12, 2023

The service depart proactive, knowledgeable, and professional. Not too much the service folks. They leave grease on my steering and other parts of my truck. Please stop it!!!! This is not your vehic More

by George Acfalle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ward Fleischmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall Boward
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Betty Sidebeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle in sales!
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Dec 15, 2023 -

Chevrolet of Everett responded

I'm sorry to hear about your recent experience with the service department leaving grease marks on your truck. It's important for us to hear this feedback, as it helps us improve our service quality. Respecting our customers' vehicles and ensuring they are returned in clean condition is crucial. We take your concerns seriously and will address this issue with our team to prevent such occurrences in the future. Thank you for bringing this to our attention, and please accept our apologies for any inconvenience caused. We appreciate your feedback and are committed to making things right. If there's anything else we can do to assist you, please let us know

December 11, 2023

Always quick efficient service -- easy online scheduling for appointments. Please do not force me to enter more words or take more time on these reviews than I want to or this review will reflect on the rev More

by dfollette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Brown
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Dec 13, 2023 -

Chevrolet of Everett responded

Thank you for your feedback! We're glad to hear that you've consistently experienced quick and efficient service, and that the online scheduling process is convenient for you. We appreciate your time in sharing this review, and please know that your comments about the review process are also noted. We value your input and strive to ensure your experiences with us are positive in all aspects. Thanks again for choosing us and for your honest feedback!

December 11, 2023

The person who waited on me was great and went above and beyond for me by getting a quote for me on new tires that I really need. Great service! More

by tomc0039
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not know his name he was a young man.
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Dec 13, 2023 -

Chevrolet of Everett responded

It's fantastic to hear about your positive experience and the great service you received, especially with the extra effort in getting a quote for new tires. We always aim to go above and beyond for our customers, and it's rewarding to know that this was reflected in your visit. Thank you for sharing your feedback, and remember, we're here to help with any of your future automotive needs, whether it's new tires or anything else. Thanks for choosing us!

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