Chevrolet of Everett

Chevrolet of Everett responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Chevrolet of Everett, INC. and we hope to see you again soon!

Chevrolet of Everett responded

Thank you for the positive review! We're happy to hear about your smooth experience at Chevrolet of Everett. Our advisor, JJ, is a great asset to our team, and we appreciate you mentioning their friendly and efficient service. The Better Experience at Chevrolet of Everett is all about making car care convenient, and we're glad you were able to get a quick appointment for your oil change. Sticking to the estimated repair time is important to us, and we're glad JJ and our service department were able to get you back on the road quickly. The Better Experience offers more than just efficient service. Remember, you also benefit from [mention specific service benefits, like complimentary car washes or multi-point inspections]. Thank you for choosing Chevrolet of Everett for your automotive needs. We look forward to seeing you again for your next service appointment!

Chevrolet of Everett responded

Washington state requires customers to pay tax.

Chevrolet of Everett responded

Thank you for sharing your experience at Chevrolet of Everett! We're so pleased to hear about the patience and support you received during your decision-making process. We understand that purchasing a vehicle is a significant decision, and it's important that you feel completely comfortable and informed. Providing a BETTER EXPERIENCE by accommodating all your questions and concerns with patience is what we strive for. We appreciate your recognition of our dedication to excellent customer service, and we're glad we could assist you effectively, even when you were considering halting the deal. Thank you for choosing Chevrolet of Everett, and we look forward to assisting you with any future needs!

Chevrolet of Everett responded

Thank you for sharing your wonderful experience with Erik at Chevrolet of Everett! We're delighted to hear that he was amazing to work with, providing patient and responsive assistance throughout your entire car-buying process. Ensuring a BETTER EXPERIENCE for our customers from start to finish is our goal, and it's great to know that Erik helped achieve this for you. We appreciate your recommendation and are thrilled that you love your new Bolt! Thank you for choosing Chevrolet of Everett, and we look forward to continuing to serve you with the same high level of care in the future.

Chevrolet of Everett responded

We're pleased to know we have been able to exceed your expectations and really help you out!

bigstank18 responded

Eddie is amazing Semper Fi

Chevrolet of Everett responded

Thank you for your kind words, Joanne! We're thrilled to hear that Dan provided you with exceptional service during the recall for your airbag. At Chevrolet of Everett, ensuring a BETTER EXPERIENCE for every customer is our priority, and it sounds like Dan consistently delivers on this promise by taking great care of your car. We appreciate your feedback and are pleased that Dan has been able to assist you effectively. Thank you for trusting Chevrolet of Everett with your automotive needs, and we look forward to continuing to serve you in the future!

Chevrolet of Everett responded

Thank you for taking the time to share your experience with the radiator flush service on your Yukon at Chevrolet of Everett. We're delighted to hear that you found the service to be both fast and thorough. At Chevrolet of Everett, we aim to provide a BETTER EXPERIENCE by ensuring our services are efficient and meticulously carried out to meet the high standards our customers expect. We appreciate your feedback and are glad to have met your expectations. Thank you for choosing Chevrolet of Everett, and we look forward to continuing to serve you in the future!

Chevrolet of Everett responded

Thank you for the fantastic review! We're delighted to hear that Kane made your truck buying experience at Chevrolet of Everett "simple and easy" – that's exactly what we strive for with our Better Experience. It's wonderful that Kane was attentive to your questions and helped you find the perfect truck for your needs. We take pride in our knowledgeable team members who are dedicated to providing exceptional customer service. We'll be sure to pass along your kind words to Kane – he'll be thrilled to hear he made such a positive impact on your experience. Thanks for recommending Kane and Chevrolet of Everett! We value your business and hope you enjoy your new truck for many years to come. Please let us know if there's anything else we can do to continue providing you with the Chevrolet of Everett Better Experience.

Chevrolet of Everett responded

Thank you for taking the time to share your experience, especially the positive aspects of working with Aaron. We appreciate you mentioning his excellent customer service and the discount he provided to acknowledge the extended wait time for your oil change. We understand your frustration about waiting longer than expected for a scheduled appointment. Our goal is to ensure efficient service, and we apologize that we fell short on this occasion. We are always looking for ways to improve, and your feedback is valuable. We are reviewing our scheduling and service processes to identify areas for improvement and ensure timely service for all our customers in the future. We take pride in offering additional complimentary services like checking and adjusting tire pressure during oil changes. We apologize that this was missed during your visit. We value your business and hope you'll give us another chance to demonstrate our commitment to exceptional service. Perhaps for your next service appointment, you could request a confirmed time slot when you arrive to help manage wait times. In the meantime, please don't hesitate to reach out to our service manager, Travis Arnold, directly at 425-265-8001 if you have any further questions or concerns.