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Chevrolet of Everett

Everett, WA

Overview
Employees
Reviews
Vehicles
4.7
1,024 Reviews
Chevrolet of Everett - Your Trusted Dealership in Western Washington At Chevrolet of Everett, customers and employees are part of the community! Through the years, as part of the Harnish Auto Family, our company and our employees have supported various community organizations both financially and with personal involvement. We believe in giving back and getting involved with support of initiatives and organizations is intertwined in the culture of the Harnish Family.
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7301 Evergreen Way

Everett, WA

98203

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Showing 1,024 reviews

May 21, 2025

Had just the vehicle we needed for our granddaughter. We like the convenient location, especially when we need to use the service center. Also appreciated the friendly and experienced staff! More

by Diane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kane Southey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Revord
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2025 -

Chevrolet of Everett responded

We're so glad to hear you found the perfect vehicle for your granddaughter! It's great to know our convenient location and helpful team made a positive impression. At Chevrolet of Everett, we work hard to provide a BETTER EXPERIENCE from start to finish. Thank you for choosing us — we appreciate your support!

May 20, 2025

Very poor service, lack of communication, employee poor attitude, no customer service. Took a week to get inspected with no effort to resolve. More

by Lola
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown in service dept
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May 23, 2025 -

Chevrolet of Everett responded

We’re sorry to hear about your recent experience and appreciate you taking the time to share your feedback. This is not the level of service we strive for, and it’s clear we missed the mark. At Chevrolet of Everett, we are committed to delivering a BETTER EXPERIENCE, and your comments will be shared with our management team for immediate review. We take this seriously and will use it to improve how we serve our customers moving forward.

May 27, 2025 -

Lola responded

I am sending an additional response to give you more details for your follow up. The service tech assigned to me was Stanley and the name of the person who answered the phone when I called was CJ. Stanley was never available by phone though I called numerous times at various times. CJ would say she would give him the message to call me and in the 2 weeks he had the car, I received only 2 brief messages back as VM, neither of which answered my questions. It had taken a whole week to pass before the car was even pulled in for inspection and service. I was told they did not have a PO number or billing party or phone number, that these caused the delay. But that isn't accurate. I left my name and number, the name of my employer (this is a company car), the PO number - everything they would need to proceed. This car has a history at this dealer so they have record of past visits, billing party, contacts, etc. There was no valid excuse for waiting a week to even look at the car. But even after they looked at the car, communication was almost nonexistent. Stanley was unreachable and no one was giving me a call back or an update. All I could do was leave messages that went unanswered. Though this is a company car, I am the driver. Only I would know the car issues and be the person to contact to get approvals for work or discuss finding. Our corporate fleet manager also had the same complaint of poor communication, lack of response. There was no sense of urgency at all, causing us to pay for a rental car far longer than was necessary. In the end, this was the worst dealer experience I have had with either a company or personal car.

May 27, 2025 -

Lola responded

The dealer response is insufficient. I am the driver of this car. When I called to make the appointment for the tow drop off, I gave my name, phone number, employer (also serves as fleet manager) and PO. This car has history at this dealer location as well. Therefore, there should have been no delay in getting the car in for service, the purpose of having an appointment. Yes, the ONE phone call I had with Stanley was challenging because the aforementioned information was either not passed onto him or not noted at all. This is where the issue began. And I had no idea of delays because no one called me. It took me calling them after waiting for an update that never came. The process for check in on a tow is unsatisfactory. Due to this experience, I have informed my employer to avoid this dealer if we have other options. As a result, I am taking the car to another service provider for brakes, rotors and flush. The dealer did not earn our business. No further communication is required or expected. I don't want to spend more time repeating myself.

May 19, 2025

Dan is awesome. . kept me up to date and delivered as promised... Awesome job dan! More

by Cw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2025 -

Chevrolet of Everett responded

We really appreciate you taking the time to highlight Dan’'s great work! Keeping you informed and following through on promises is exactly the kind of BETTER EXPERIENCE we’'re committed to delivering at Chevrolet of Everett. Thanks for choosing us.

May 18, 2025

Kane was so easy to work with; he was awesome! !!! Very knowledgeable, easy going, funny and was so patient with our many many questions. More

by Beth
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kane Southey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2025 -

Chevrolet of Everett responded

We're glad to hear Kane made such a positive impression during your visit—he truly knows how to make the car buying process smooth and enjoyable. It’s great to hear his patience and personality stood out. While we're proud to deliver a BETTER EXPERIENCE through our sales team, we also take your feedback on the purchase and finance process seriously. Thank you for sharing.

May 17, 2025

Very friendly and knowledgeable staff. Love working with them. Sales rep was very funny. Over all good experience. More

by aesha_tinu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Dechatonnayree
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2025 -

Chevrolet of Everett responded

Thanks for sharing your experience with us! We're glad to hear you enjoyed working with our friendly and knowledgeable team—especially Erik. It’s always great when a little humor makes the process even better. We’re proud to provide a BETTER EXPERIENCE here at Chevrolet of Everett, and we appreciate your feedback on where we can continue to improve.

May 16, 2025

There is a lot of moving parts in the service department, and JJ does an awesome job keeping you informed on progress. Happy with the work done on my van. Happy with customer service. More

by notthistime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ
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May 19, 2025 -

Chevrolet of Everett responded

Thanks for sharing your experience with our service department! We’re glad to hear JJ kept you well-informed throughout the process—that kind of communication is key to our BETTER EXPERIENCE here at Chevrolet of Everett. We appreciate your trust and look forward to seeing you again!

May 15, 2025

Dallas, Mac and Derrick (Finance) were fantastic. Dallas found our rigs, so we bought two! More

by richardcorbin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dallas Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Revord
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : "Mac" gets five stars!!
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May 19, 2025 -

Chevrolet of Everett responded

We’re glad to hear Dallas, Mac, and Derrick delivered such a smooth and successful experience—twice over! Finding not one but two great rigs is exactly the kind of BETTER EXPERIENCE we aim to provide here at Chevrolet of Everett. Thank you for your trust and for the kind words!

May 15, 2025

Very professional vehicle was ready as promised staff very friendly I would definitely use them again More

by Munawar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Betty Sidebeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Chevrolet of Everett responded

We appreciate you sharing your experience! It’s great to hear that Dan, Stephen, and Betty provided friendly, professional service and had your vehicle ready as promised. That kind of reliability is what our BETTER EXPERIENCE at Chevrolet of Everett is all about. We look forward to helping you again in the future!

May 13, 2025

I am extremely pleased with the way Everett Chevrolet and Stephen Kenna handled my repair. Stephen kept me accurately informed of times and charges in a trustworthy manner. It's comforting to know that car More

by davef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Kenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Chevrolet of Everett responded

Thank you for the kind words! We’re glad Stephen provided clear, trustworthy communication and made your repair experience a smooth one. Delivering competent, reliable service is a big part of the BETTER EXPERIENCE we strive for at Chevrolet of Everett. We appreciate your trust!

May 12, 2025

Easy scheduling, work done on-time. Consistent. Always a great experience m, the staff is very courteous, prompt and ensures your vehicle is done as promised. More

by mike@burnsbusiness.com
Recommend Dealer
Yes
Employees Worked With
Stephen Kenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Kenna
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May 19, 2025 -

Chevrolet of Everett responded

Thanks for the great feedback! We’re glad to hear Stephen and the team continue to deliver consistent, on-time service. That kind of reliability is exactly what defines the BETTER EXPERIENCE at Chevrolet of Everett. We appreciate your continued trust!

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