Charleston Auto Sales

My husband needed a new, used vehicle and through research we found Charleston Auto Sales. Dreading the used car purchase experience, we were very surprised, pleased and relieved to have great exper research we found Charleston Auto Sales. Dreading the used car purchase experience, we were very surprised, pleased and relieved to have great experience with Jim. His customer service skills are way above par and he met every question and concern with an honest and concerned response. We ended up purchasing a VW Passat. Since our bank was out of state, the process placed a burden on Jim. Undaunted, he handled the challenges and we ended up with a great car and purchase experience. Thanks, Jim. We'll be back! More

Jim was fantastic, made the usual dreadful experience of shopping for and buying a car super easy! Super low pressure and was willing to work with me on some concerns I had about the vehicle before I purch shopping for and buying a car super easy! Super low pressure and was willing to work with me on some concerns I had about the vehicle before I purchased. The next time I am in the market for a vehicle he will be the first guy I call. Will recommend to anyone and everyone I know! More

Jim Gerow is a great salesman...Probably the LOWEST pressure salesperson you will EVER meet in your life. One heck of a nice guy. Will bend over backwards to make you happy. But will not pressure yo pressure salesperson you will EVER meet in your life. One heck of a nice guy. Will bend over backwards to make you happy. But will not pressure you to buy. His cars sell themselves. I was strictly "shopping around" when I saw my "future" Subaru--He NEVER pushed me...I was the one asking prices/would he take my car as trade in/price of trade in/Made the buying process GREAT!!--This is the 6th car I have ever bought and I would go back to him again to buy another one..GREAT DEALERSHIP..able to keep prices "reasonable"...he will blow your socks off with the price/service/cleanliness of car/etc... More

Jim was fantastatic to deal with when purchasing my used forester. If you want a no-pressure type atmosphere, this is the place to go. Jim was very adaptive to my changing schedule and even stayed late on forester. If you want a no-pressure type atmosphere, this is the place to go. Jim was very adaptive to my changing schedule and even stayed late one evening so that I could check out a vehicle. Jim even cut me a deal on the price to compensate for the non-working moonroof. I would definitely go back to Charleston Auto Sales for another Subaru purchase. The forester I purchased was immaculate and has been a great car thus far. More

Jim was a great dealer to work with. He has the best selection of used subarus in the area and offers a friendly shopping environment. While his cars are all used, he is open about any problems they hav selection of used subarus in the area and offers a friendly shopping environment. While his cars are all used, he is open about any problems they have and works with you to get them corrected, or at least adjust the price. We bought a vehicle from him with some known problems but he was very fair about the adjustment of the price, and even had a few things repaired for us. Overall, we were very happy working with Jim and would recommend him, especially to those looking for a subaru. More

I purchased an automobile from Jim 3 years ago and had a great experience. Jim was open and forthright about all of the details regarding the car I was interested in. Jim,the owner, did not apply any pressu great experience. Jim was open and forthright about all of the details regarding the car I was interested in. Jim,the owner, did not apply any pressure and made my car buying experience stress free and enjoyable. Last month my daughter needed a vehicle and we called Jim, once again our expectations were exceeded. My daughter was interested in a Honda, however Jim listened to her wants and needs so well, that she ended up purchasing a Subaru, she is so thrilled with her new purchase,she has not stopped smiling. Jim is professional and has made our car buying experience a joy. If you foresee any car buying in your future I highly recommend contacting Jim at Charleston Auto Sales. More

From the very beginning, Jim was very friendly and forthcoming with information on the vehicle i was interested in. I am new to buying from a dealer and couldn't have asked for a better opportunity. U forthcoming with information on the vehicle i was interested in. I am new to buying from a dealer and couldn't have asked for a better opportunity. Upon finding his shop, i was more impressed with one on one service i received and his honest nature about anything i asked about the vehicle and car buying process. The car did have some cosmetic issues he brought up immediately and i had no problem with. He never hesitated to make me feel comfortable about my purchase, and over a month later, I'm still as pleased about my purchase and Jim's customer service as i was the day i drove my '04 WRX Wagon off the lot. If you want a used Subaru and want a good experience, go see Jim. (I even checked for the same kind of car around the country a week afterwards, and to my surprise, i found some in the same exact condition selling for nearly double what i paid for it!) More

My wife and I had a great experience buying our Subaru Forrester. We especially liked that Jim didn't pressure us into buying and let us take our time exploring our options. He seemed very laid back and h Forrester. We especially liked that Jim didn't pressure us into buying and let us take our time exploring our options. He seemed very laid back and honest. I compared his prices with other Subaru prices around Charleston, and his are without question the best. We bought the forrester 4 or 5 months ago and haven't had any problems at all. If we get another Subaru we'll definitely go to Jim! More

We purchased a 2002 Jeep Grand Cherokee for our son and found Charleston Auto Sales over the internet. Went to his shop, and hes was extremely helpful with any questions or concerns we had. Any problems fo found Charleston Auto Sales over the internet. Went to his shop, and hes was extremely helpful with any questions or concerns we had. Any problems for any cars he addressed up front. One of the seats in the Jeep was very cracked and he offered to repair it for free of charge. He made the car buying experience quick and easy for us. More

Great dealer who stands behind his vehicles and business. I was an out of town buyer and he made the experience stress free and was great to work with. I was an out of town buyer and he made the experience stress free and was great to work with. More