Back

Charles Toyota

Norwich, CT

not yet
rated
189 Reviews

500 W Thames St

Norwich, CT

06360

Directions

By Type

189 Reviews of Charles Toyota

March 19, 2012

Mike Collins was an excellent salesman/customer representative for Charles Toyota. I traded in a 1995 Toyota Tacoma for a 2008 Toyota Tacoma and am more than satisfied with my new/used pick up tru More

by tfield1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Collins
January 27, 2012

great service and very helpful with questions/concerns.I felt like they were very upfront and honest with what they could do for me as far as trade and monthly payment. More

by perry,d
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
chris lillibridge
January 26, 2012

The salesman was well versed in the amenities of the new The salesman was well versed in the amenities of the new vehicle I purchased and answered all of my questions fully. The staff was also very he More

by timsoupy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Phillips, Tommy Coucher
January 24, 2012

We received a good price on our 03 Windstar. We also were able to secure a free 60 day 3k mile warranty and a 4 year extended waranty also at a good price. We requested some services before purchase i.e. More

by PatBobRoxy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Couture,Ray McLean,
January 17, 2012

This was absolutely the best auto buying experience I have ever had. The vehicle was exactly what I had asked for, and the process was smooth and hassle free. More

by toddforster
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason, Dan
January 15, 2012

Best experience I have ever had with a car dealership. Best experience I have ever had with a car dealership. Found a car online for the right price. Made most of the transaction discussions online becau More

by Longus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Phillips, Tommy
January 13, 2012

We were very happy with our experience at this dealership. They didn't jerk us around and make us play games. We knew what type of vehicle we wanted, we knew what price we were willing to pay, and More

by yamar33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris & the sales manager
January 06, 2012

It was an abosolute pleaseure to buy a car from this dealership. I was looking for an inexpensive car for my son who just turned 16. I was able to find this car on their website and visit the next day More

by cljnewengland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan and Chris
December 27, 2011

Nick recommended new tires before winter. He gave me a very competitive quote for 4 premium tires. He stuck to his price and estimated mounting time. Excellent service. More

by JeanPaul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick. Santigo
December 20, 2011

I had a very pleasant experience at the dealership due to excellent care from the service writer, Rory Dumigan. I recommend him highly. His performance is a credit to the dealership. I left my vehicle there More

by Quickdraw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rory Dumigan
...
12
...