Chapman Mazda

The service person is responsive and friendly as soon as you get there. They take a personalized approach to the service of your vehicle so you know who your rep is. It's nice when your appointment time i you get there. They take a personalized approach to the service of your vehicle so you know who your rep is. It's nice when your appointment time is respected too. The wait isn't long, but for the time I was in the waiting area, it wasn't bad at all with donuts, coffee, vending, television and free internet. One thing I really appreciate is in the many times I've been, I've never felt pressured into buying services I don't need like at some auto care places. More

needed warranty repair of on-board computer for emission controls - eliminate persistent erroneous "check engine" light. Repairs done quickly, with loaner car provided, and at no charge (other than other se controls - eliminate persistent erroneous "check engine" light. Repairs done quickly, with loaner car provided, and at no charge (other than other service items attended to during this visit). VERY satisfied with the treatment I received at Chapman. Thanks, Pete and service crew! More

My car was damaged in an accident and the guys at the Chapman Mazda service department were excellent. They dealt with my insurance to get the supplemental repairs approved. I was concerned that the car Chapman Mazda service department were excellent. They dealt with my insurance to get the supplemental repairs approved. I was concerned that the car might not drive the same after the accident but to be honest it actually drives better. The work was completed in a timely manner and I was given access to a courtesy car while my car was in the shop. Overall, it was a great experience and I have decided to make this my regular dealership for service, even though it is farther away than the dealership I was using previously. More

A great dealership. Staff is always friendly and helpful. The service is done on time. My car was always taken care of the same day. I always got a service sheet of what was done and what still needs attenti The service is done on time. My car was always taken care of the same day. I always got a service sheet of what was done and what still needs attention in the future with prices on everything More

David, Did a nice job in taking care of the wrong David, Did a nice job in taking care of the wrong that was done the last time I was there. David went above and beyond his call of duty to make s David, Did a nice job in taking care of the wrong that was done the last time I was there. David went above and beyond his call of duty to make sure that I was happy and was very Professional. Thanks much David! Good job! Have a Merry Christmas!! John F Cadorette More

I am very pleased with the service at Chapman Mazda. My Service Advisor is Paul Bloomberg. He went out of his way to make me feel as if he was concerned with my well being. I had to do a major service an Service Advisor is Paul Bloomberg. He went out of his way to make me feel as if he was concerned with my well being. I had to do a major service and he helped me determine what was necessary and what didn't need to be done based upon my previous car services. If I were to summarize my experience, I would say that he was looking out for me rather than my having to be cautious of what service was trying to be imposed upon me. More

I was very happy with the service we got for our vehicle. It was the 5000 mile check and oil change so it was the first time we had brought it back for service. The only thing we wish was different is that It was the 5000 mile check and oil change so it was the first time we had brought it back for service. The only thing we wish was different is that we could use all locations for service. My husband works in Tempe and it's hard to get in to get service because it's not close to where we live. But overall we were pleased with the service and wait time. We had called last min. and they worked us in. Thanks so much! More