Chapman Mazda

I had a very pleasant experience. I did not have an appointment but I was greeted and welcomed. My car was taken into get serviced. The gentleman that received my car was very friendly. I was shown the appointment but I was greeted and welcomed. My car was taken into get serviced. The gentleman that received my car was very friendly. I was shown the waiting are and I waited what seemed to me to be a reasonable amount of time. Then my car was ready. I left after paying a reasonable price for the service. I was very satisfied. More

It is easy to make the appt., friendly serice advisor. The serices was completed within reasonable time frame, good quality serices. Chapman dealership always provide complimentary car wash, it is a nice The serices was completed within reasonable time frame, good quality serices. Chapman dealership always provide complimentary car wash, it is a nice additional service to the car owner. Thank you :) More

I’m very pleased with the excellent customer service and professionalism with the group of individuals I work with at Chapman Mazda. They really do understand the meaning of service at a competitive and aff professionalism with the group of individuals I work with at Chapman Mazda. They really do understand the meaning of service at a competitive and affordable price. What a delight to work with individuals who know what they are doing! More

tHIS IS THE 2ND OR THRID TIME i HAVE USED cHAPMAN TO SERVICE MY MAZDA 6. THEY ALWAYS LET ME KNOW WHAT NEEDS TO BE DONE, AND ACTUALLY PRIORITIZE FOR ME WHAT IS MOST URGENT (AND UNLIKE SOME OTHER SERVICE SERVICE MY MAZDA 6. THEY ALWAYS LET ME KNOW WHAT NEEDS TO BE DONE, AND ACTUALLY PRIORITIZE FOR ME WHAT IS MOST URGENT (AND UNLIKE SOME OTHER SERVICE CENTERS- THEIR PRIORITY LIST HAS NOT GONE FROM MOST EXPENSIVE TO LEAST EXPENSIVE ITEMS). More

The staff is very friendly and the service is great. I brought my Mazdaspeed 3 in for an oil change and was in and out in a flash. Even though I wasn't in there long the waiting area is great. Comfortab brought my Mazdaspeed 3 in for an oil change and was in and out in a flash. Even though I wasn't in there long the waiting area is great. Comfortable with free wifi and even donuts in the morning. Keep up the great work! More

Pete remembered a conversation that we had the previous time I was at the dealership. He asked me how I was doing and made me feel very comfortable and welcome. Because I was there do to a recall, I was no time I was at the dealership. He asked me how I was doing and made me feel very comfortable and welcome. Because I was there do to a recall, I was not charged for any services performed and they took really good care of my by getting me a rental for the day so I would not be stuck there. Also, when I arrived to pick up my car the next day, it was washed and waiting for me in better condition than when I dropped it off. All in all it was excellent service! More

Pete is a "newer" service advisor with whom I've worked. He did a great job, was diligent with his follow-through and information. He communicates very well, and is also very personable. I'm gl I've worked. He did a great job, was diligent with his follow-through and information. He communicates very well, and is also very personable. I'm glad that he'll be my new "go-to" guy at Chapman! I've given a good rating because they took good care of me. More

Customer services is always friendly and helpful. Like coming to a dealership knowing that they are not trying to rip you off and charge you for items/services you do not need. We found a wonderful place coming to a dealership knowing that they are not trying to rip you off and charge you for items/services you do not need. We found a wonderful place to get our car oil changed for $10 and we know that they will let us know if our vehicles need any other service. Clean waiting room and they wait for your vehicles is not to long to wait for. More

I have taken my car to Chapman Mazda since I purchased it in June 2008 and have always received great service from them. Everyone is extremely pleasant and I feel like they actually take the time to service in June 2008 and have always received great service from them. Everyone is extremely pleasant and I feel like they actually take the time to service my car and treat me as a valued customer. The service is always fast and my car is ready to go as soon as I am ready to pick it up. More

Chapman did everything they promised in less time than estimated and did some extra work for free. The apppointment was made earlier that day at the time I requested. I waited at the delearship and was g estimated and did some extra work for free. The apppointment was made earlier that day at the time I requested. I waited at the delearship and was given updates several times informing me about the progress of the maintenance/repairs. More