Chapman Mazda
Phoenix, AZ
Filter Reviews by Keyword
By Type
601 Reviews of Chapman Mazda
While it took several test drives to decide on the model I purchased, The choice of dealer was right from Veda's first contact. She was patient and courteous with my decision process. She obviously did all I purchased, The choice of dealer was right from Veda's first contact. She was patient and courteous with my decision process. She obviously did all she could to make sure I would be happy with my choice. Your financial guy was a pleasure to deal with, not something I have often experienced in that department. There was a young lady in the showroom who was very helpful, I did not get her name but her actions boded well for this dealership. Your sales manager was cordial and did not push or pressure us. More
I hate shopping for cars. However,this was one of the lowest stress deals I've ever done. Veda was great and very patient with me. She was great with my daughter. How people treat my daughter is importan lowest stress deals I've ever done. Veda was great and very patient with me. She was great with my daughter. How people treat my daughter is important to me.I was satisfied with pricing. Everyone was friendly and low pressure More
My service advisor was the best. He got my car in first thing in the morning before work and even helped me redeem a purchase incentive through the Costco buying program. He went above and beyond the thing in the morning before work and even helped me redeem a purchase incentive through the Costco buying program. He went above and beyond the call of duty. Great team to have working on my car. More
I am extremely happy with the dealership. They are always very courteous and helpful. it is easy to speak to them and they always keep you informed as to the progress if you are waiting as I did The always very courteous and helpful. it is easy to speak to them and they always keep you informed as to the progress if you are waiting as I did They have a clean waiting area and provide coffee to keep you awake. And they have very clean restrooms which is always imprtant. More
It was very friendly and cool by Chapman We talk about It was very friendly and cool by Chapman We talk about the prices and find a way all what we make was correct the Price was okay the service was pe It was very friendly and cool by Chapman We talk about the prices and find a way all what we make was correct the Price was okay the service was perfect they did all for me thats I satisfied The Deal was perfekt for me after a few hours thanks Markus More
This was our first service visit after purchasing a new car (ou 3rd vehicle from Chapman!) It was a pleasant as all the other experiences that we have at Chapman. The service area was clean, well maintai car (ou 3rd vehicle from Chapman!) It was a pleasant as all the other experiences that we have at Chapman. The service area was clean, well maintained and comfortable. Every employee who passed through the waiting area greeted the "room." All had a smile on their face and were very pleasant. This is why we continue to return to Chapman for new cars and now service. More
We had a great buying experience with Ryan, he was very helpful and very informative when it came to showing us how to use functions in the new car. It was overall a smooth experience at the dealership, b helpful and very informative when it came to showing us how to use functions in the new car. It was overall a smooth experience at the dealership, better then previous experiences that I have had. Thanks again for everything, I love my new car More
As usual, everytime I have service done at Chapman Mazda I am greeted with a smile and a helpful service representative. I live out in Buckeye, and would gladly drive the extra miles to receive the type of I am greeted with a smile and a helpful service representative. I live out in Buckeye, and would gladly drive the extra miles to receive the type of customer service that Chapman Mazda gives. A great example was yesterday when I brought my car in for routine service. I had told the service representative that the tire pressure sensor light had come on the day before. Any other dealer would have told me to fill it up myself and that would have taken care of the problem. I knew I could just fill it up myself, but the service representative was very helpful and had already said he would have his technicians take care of it. I like working with Chapman Mazda and will definitely be going to them for all my service needs. More
I am a repeat customer at this Mazda dealership, and I keep going back because of the honesty and professionalism of the employees. Most often I work with Pete, but all the employees are consistently fri keep going back because of the honesty and professionalism of the employees. Most often I work with Pete, but all the employees are consistently friendly and helpful. There is a courtesy shuttle which is a real lifesaver sometimes, and I regularly get coupons in the mail for discounts on service, which I appreciate. When I drop my car off the turnaround time is often less than what I am told to expect. Go Team Mazda! Zoom-zoom! More
Very happy with the service! The employees were all very nice from the finance department to service. Overall amazing experience, will never service my car anywhere else. So glad that I bought my car from c nice from the finance department to service. Overall amazing experience, will never service my car anywhere else. So glad that I bought my car from chapman mazda, totally different experience than the last dealership I purchased from. More