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Chapman Mazda

Phoenix, AZ

4.7
601 Reviews

999 W. Bell Road, Suite 1

Phoenix, AZ

85023

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601 Reviews of Chapman Mazda

May 02, 2011

While it took several test drives to decide on the model I purchased, The choice of dealer was right from Veda's first contact. She was patient and courteous with my decision process. She obviously did all More

by rtwski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
veda
April 10, 2011

I hate shopping for cars. However,this was one of the lowest stress deals I've ever done. Veda was great and very patient with me. She was great with my daughter. How people treat my daughter is importan More

by jsarver
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veda Schreiber
April 10, 2011

My service advisor was the best. He got my car in first thing in the morning before work and even helped me redeem a purchase incentive through the Costco buying program. He went above and beyond the More

by dgashley
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Woodland
April 08, 2011

I am extremely happy with the dealership. They are always very courteous and helpful. it is easy to speak to them and they always keep you informed as to the progress if you are waiting as I did The More

by neilberk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Pabst and David Woodland
April 01, 2011

It was very friendly and cool by Chapman We talk about It was very friendly and cool by Chapman We talk about the prices and find a way all what we make was correct the Price was okay the service was pe More

by MarkusHoffmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Murphy
March 28, 2011

This was our first service visit after purchasing a new car (ou 3rd vehicle from Chapman!) It was a pleasant as all the other experiences that we have at Chapman. The service area was clean, well maintai More

by ceeker1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not recall any names from service visit, only sales person's name, Roxanne.
March 28, 2011

We had a great buying experience with Ryan, he was very helpful and very informative when it came to showing us how to use functions in the new car. It was overall a smooth experience at the dealership, b More

by powderprincess81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Haught
March 27, 2011

As usual, everytime I have service done at Chapman Mazda I am greeted with a smile and a helpful service representative. I live out in Buckeye, and would gladly drive the extra miles to receive the type of More

by k.borja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Wojtyna, Mark Olive
March 21, 2011

I am a repeat customer at this Mazda dealership, and I keep going back because of the honesty and professionalism of the employees. Most often I work with Pete, but all the employees are consistently fri More

by CherylCWhite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Pabst, Chris Skinner, and a nice young man at the cashier counter
March 21, 2011

Very happy with the service! The employees were all very nice from the finance department to service. Overall amazing experience, will never service my car anywhere else. So glad that I bought my car from c More

by aheisner09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
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