Chapman Mazda

This was my third vehicle purchase and it has been, by far, the best experience I have had. Roxanne was super nice the minute she walked up to me and my mom. Told her exactly what I was looking for, and i far, the best experience I have had. Roxanne was super nice the minute she walked up to me and my mom. Told her exactly what I was looking for, and invited us in to see what she had in inventory. I forgot my id at home, and by the time I got back she had "The" car that I wanted. The test drive was perfect, and she gave me details on a number of things regarding the car and purchase. When we got back from the test drive and started writing up the papers, Roxanne asked what price I was looking to pay and came back the FIRST time with an acceptable offer!!! I was amazed to say the least. I walked out of the dealership 3 hours later (also amazed me) with the exact car I wanted! Its has been one week today, already took a trip to Vegas and I absolutely love my Mazda!! Zoom Zoom, Angela :) More

Krystal was very informative and pleasant to deal with, as well as her manager who worked hard to make us a good deal. My daughter loves her new car. Dave in finance was great - he did not try to sell us as well as her manager who worked hard to make us a good deal. My daughter loves her new car. Dave in finance was great - he did not try to sell us extras we did not need and he did a great job educating my daughter on financing since this was a new experience for her. A very good experience. More

The whole team went to great lengths to see that I got the car that I wanted even though it was difficult to find. They were extremely pleasant in their greetings each time we visited. They made us feel the car that I wanted even though it was difficult to find. They were extremely pleasant in their greetings each time we visited. They made us feel we were the only customers there. They took as much time as needed to explain all of the features of the car. More

Once again, I had a great experience at Chapman Mazda. Pete Pabst took great care of me, and was able to help me out. I called at the last minute to try to get into the shop, and they were able to accommo Pete Pabst took great care of me, and was able to help me out. I called at the last minute to try to get into the shop, and they were able to accommodate - I was in and out in 45 minutes! Pete was diligent in finding out if my issue was under warranty, and it was. I appreciated his help with everything. Thanks Pete! More

I was a long time Honda fan, but ended up visiting Chapman Mazda. I ended up purchasing a Mazda 3HB and although I love the car, I am so very impressed with the dealership, I will most definately see Chapman Mazda. I ended up purchasing a Mazda 3HB and although I love the car, I am so very impressed with the dealership, I will most definately see them first when I'm ready to trade in. The service department has gone out of their way to make me happy, and have even told me I didn't need to spend what I expected to pay... saving me my hard earned cash over and over again. Can't say enough good things about Chapman Mazda! Thanks, Bill C. More

Always fast and friendly. Received information on repair of another vehicle and newer vehicle. Will return for estimated trade In value. Highly recommends the dealer. Thanks to the service department for re of another vehicle and newer vehicle. Will return for estimated trade In value. Highly recommends the dealer. Thanks to the service department for recommendations on our vehicle. Mazda vehicles are some of the best. More

I was helped very quickly and my oil change and tire rotation were done in the time promised. The waiting area is clean and well equipped. Employees are friendly and efficient. Overall, a great experien rotation were done in the time promised. The waiting area is clean and well equipped. Employees are friendly and efficient. Overall, a great experience! I would recommend the service department to my friends. More

The Service Department at Chapmen Bell Road Mazda continues to provide excellent customer service and attention to detail surrounding my older vehicle. The price for all of the services done on the v continues to provide excellent customer service and attention to detail surrounding my older vehicle. The price for all of the services done on the vehicle is affordable and reasonable. I’m confident that the vehicle is maintained by the exceptional technicians performing all of the needed repairs to keep the vehicle in optima performance. More

My wife's RX-8 went in for auto transmission issues. I was concerned that to learn that the transmission needed replacement at 59000 miles and that this would be an major issue. Josh was very professional was concerned that to learn that the transmission needed replacement at 59000 miles and that this would be an major issue. Josh was very professional, assured me that the problem was still under warranty and arranged for a loaner car. I had the necessary 60k service and a few minor issues performed at the same time, some of it had already been done by me and another shop, but I didn't get the hard sell to do unnecessary work. The vehicle was done on time, delivered clean and all the work seems fine. Very pleased and would recommend them for service work. My only negatives are minor, the book labor rate for a few of the minor issues repaired seemed steep, I am likely to do those myself next time. Also I failed to inquire about the warranty on the new transmission and no one thought to inform me. More

I had an excellance experience at chapman mazda. They worked hard to get me my new car which I love. I have told everyone I work with at the airport about them. Henry Wang did a great job getting me my p worked hard to get me my new car which I love. I have told everyone I work with at the airport about them. Henry Wang did a great job getting me my payments I need. I cant thank them enough. Everyone went above and beyond and I just cant stop raving about them. Thank you again. -Christina Sosa More