Chapman Mazda

I was looking for a lease car and could not find one dealer that quoted the same price as their advertisment. Chapman Mazda met all their advertised committments, allowing me to lease a car within my dealer that quoted the same price as their advertisment. Chapman Mazda met all their advertised committments, allowing me to lease a car within my budget. I felt that they dealt with me fairly and honestly. More

When I pulled up to the service area no one was there to greet me. Then, a very nice man came out. I am not sure of his name. He started to help me. Then Josh, who I made the appointment with came. He greet me. Then, a very nice man came out. I am not sure of his name. He started to help me. Then Josh, who I made the appointment with came. He was not friendly or very helpful. I felt as if I was interrupting him. When I returned, Josh continued with his unfriendly manner. I man that was first helping me in the morning come out and was once again very friendly and attentive to me. Josh told me that I just needed to check out and he left with no explanation of the work that had been done on my car. More

Good srvice team, lad to see they reviewed car overall and corrected something I was not aware was wrong, of course reat that was done under warranty. WHile service was great , prices are more than reaso and corrected something I was not aware was wrong, of course reat that was done under warranty. WHile service was great , prices are more than reasonable or affordable. Will have to seek alernatives based on costs for recommendaed services that are more affordable than dealer rates. More

Larry was extremely helpful in helping me find a vehicle I truly loved. While visiting the other dealerships, they pressured me and seemed like they did not value the customer at all, but Chapman Mazda was I truly loved. While visiting the other dealerships, they pressured me and seemed like they did not value the customer at all, but Chapman Mazda was very friendly and connected to me. The vehicle selection was also very extensive and I could find a Mazda 3 that fit all the requirements I had. When a car came in to the dealership that I wanted, they immediately let me know and were very helpful in the process of buying the car. More

Josh was great and got my car in and out very fast. They washed it even though I can't find my free car wash card. washed it even though I can't find my free car wash card. More

I came into Chapman mazda for an oil change on my 99 Mazda Protege. Josh was super helpful and helped ease the news that it needed nearly $2,500 in repairs. I was familiar with the Kelly Blue Book value Mazda Protege. Josh was super helpful and helped ease the news that it needed nearly $2,500 in repairs. I was familiar with the Kelly Blue Book value, so I knew it was probably time to trade it in. Josh introduced me to a super salesman, Ali. Ali helped me purchase a new 11 Mazda CX7. He was knowlegdable about Mazdas and not a typical pushy salesman. I love it, and I love Mazdas. I worked with Jose (JP) in the financing area, and he was very nice, helpful, and had a lot of information. He wasn't pushy or aggressive with the add ons, which was a relief! Since the service was so good, the next day, I brought my 05 Mazda Tribute in for an oil change, Once again, Josh was very helpful and helped ease the news that it needed over $1,000 in repairs. The repairs required special order parts, and Josh got me a loaner vehicle until the Tribute was ready. The whole time I was at the dealership (which was a long time over 2-3 days time), I met a handful of people who stopped to ask me how things were going and congratulated me on my new purchase, or just being friendly in general. It wasn't just one person- it was the whole team, and even those not involved in the immediate service!! Nice touch. More

Scheduling the appointment was easy and the routine maintenance that was performed only took an hour to complete while I sat in the lounge reading a book. The appointment was completely hassle-free! maintenance that was performed only took an hour to complete while I sat in the lounge reading a book. The appointment was completely hassle-free! More

Service was excellent. I appreciate the reminder phone call to schedule the regular maintenance. I also appreciate and loved the car wash! The service was prompt. call to schedule the regular maintenance. I also appreciate and loved the car wash! The service was prompt. More

I cannot say how impressed I am with Josh and Chapman Mazda. He exceeded every expectation I had. Josh returned every phone call (which is a feat in itself for most service departments) I will admit I Mazda. He exceeded every expectation I had. Josh returned every phone call (which is a feat in itself for most service departments) I will admit I wasn't sure about making the trip all the way from Casa Grande BUT it was worth it. THANKYOU Ben More

Wonderful experience!!! Everyone offered to buy me lunch and was very apologetic for the time I had to spend there. I hate that I needed to go in due to issues with my car, but I am lucky everyone is wonder and was very apologetic for the time I had to spend there. I hate that I needed to go in due to issues with my car, but I am lucky everyone is wonderful at the dealership I go to. More