Chapman Mazda

Josh was great and got my car in and out very fast. They washed it even though I can't find my free car wash card. washed it even though I can't find my free car wash card. More

I came into Chapman mazda for an oil change on my 99 Mazda Protege. Josh was super helpful and helped ease the news that it needed nearly $2,500 in repairs. I was familiar with the Kelly Blue Book value Mazda Protege. Josh was super helpful and helped ease the news that it needed nearly $2,500 in repairs. I was familiar with the Kelly Blue Book value, so I knew it was probably time to trade it in. Josh introduced me to a super salesman, Ali. Ali helped me purchase a new 11 Mazda CX7. He was knowlegdable about Mazdas and not a typical pushy salesman. I love it, and I love Mazdas. I worked with Jose (JP) in the financing area, and he was very nice, helpful, and had a lot of information. He wasn't pushy or aggressive with the add ons, which was a relief! Since the service was so good, the next day, I brought my 05 Mazda Tribute in for an oil change, Once again, Josh was very helpful and helped ease the news that it needed over $1,000 in repairs. The repairs required special order parts, and Josh got me a loaner vehicle until the Tribute was ready. The whole time I was at the dealership (which was a long time over 2-3 days time), I met a handful of people who stopped to ask me how things were going and congratulated me on my new purchase, or just being friendly in general. It wasn't just one person- it was the whole team, and even those not involved in the immediate service!! Nice touch. More

Scheduling the appointment was easy and the routine maintenance that was performed only took an hour to complete while I sat in the lounge reading a book. The appointment was completely hassle-free! maintenance that was performed only took an hour to complete while I sat in the lounge reading a book. The appointment was completely hassle-free! More

Service was excellent. I appreciate the reminder phone call to schedule the regular maintenance. I also appreciate and loved the car wash! The service was prompt. call to schedule the regular maintenance. I also appreciate and loved the car wash! The service was prompt. More

I cannot say how impressed I am with Josh and Chapman Mazda. He exceeded every expectation I had. Josh returned every phone call (which is a feat in itself for most service departments) I will admit I Mazda. He exceeded every expectation I had. Josh returned every phone call (which is a feat in itself for most service departments) I will admit I wasn't sure about making the trip all the way from Casa Grande BUT it was worth it. THANKYOU Ben More

Wonderful experience!!! Everyone offered to buy me lunch and was very apologetic for the time I had to spend there. I hate that I needed to go in due to issues with my car, but I am lucky everyone is wonder and was very apologetic for the time I had to spend there. I hate that I needed to go in due to issues with my car, but I am lucky everyone is wonderful at the dealership I go to. More

My wife and I have moved to AZ and needed a new car. Being Executive memebers of Costco, but living in Sedona, we knew it was a wise choice to buy a car in Phx. Costoco led us to Chapman Mazda. We wen Being Executive memebers of Costco, but living in Sedona, we knew it was a wise choice to buy a car in Phx. Costoco led us to Chapman Mazda. We went there to test drive and confirm the vehicle we wanted. Initially, we were a bit confused, but after numerous conversations we were able to straighten it all out. We decided to pay cash for the car, which expedited the deal. And, speaking of deal, going with Costco made it a no-hassle experience. Michael Knox was great in helping us get the vehicle we finally decided to buy. And Danny Corrales helped us get everything in order and into the car effortlessly. We've never owned an SUV, but would highly recomomend this vehicle to others. We like it more than the Acura MDX, and given it's reasonable price, we prefer the CX-9 to the Lexus or BMW X-5. We highly recommend the CX-9 Grand Touring and do not truly understand why Consumer Reports did not rate it higher. We really appreciate the attitude at Chapman and would certainly return for service, to buy another car, or just recommend it to others. Sincerely, Marc J. Bielski, M.D. More

The work and information that were provided by Peter and his associate was fast, thorough, efficient and extremely personalized. I appreciated the fact that Peter went through everything and did not just d his associate was fast, thorough, efficient and extremely personalized. I appreciated the fact that Peter went through everything and did not just do the work and rush me out even though it was Friday evening. More

I made the appointment on very short notice and was taken care of quickly. I was also given a loaner without having to ask for one because some parts had to be ordered. And I was not given a hard sell and wa care of quickly. I was also given a loaner without having to ask for one because some parts had to be ordered. And I was not given a hard sell and was shown what services were necessary and which could wait. More

Josh answered the phone so enthusiastic and offered to get my car in for service within the hour! Once we arrived Josh introduced us to Jose. Jose was warm and friendly and asked if we'd like our car wa get my car in for service within the hour! Once we arrived Josh introduced us to Jose. Jose was warm and friendly and asked if we'd like our car washed as well as our oil changed. What a wonderful surprise and boy did our car need it! Jose kept us informed of the time frame in which the car would be done and took very good care of us. More