
Chapman Mazda
Phoenix, AZ
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605 Reviews of Chapman Mazda
I took my car in for an oil change an tire rotation. They found a nail in one of my tires and fixed it too. Couldn't be more happy service with these guys is awesome. Keep up the great work. They found a nail in one of my tires and fixed it too. Couldn't be more happy service with these guys is awesome. Keep up the great work. More
Our service we received was very good ,everyone was very helpful,all ? were answerd,also David and Pete work'd out the problems which turn'd out to something easy for them but big for us. everyone has a helpful,all ? were answerd,also David and Pete work'd out the problems which turn'd out to something easy for them but big for us. everyone has always been good to us and very friendly from the owner to all the staff at Bell Mazada. Thank you More
I love taking my car here for service, Pete is always so friendly which is rare these days. I always feel like my car is well taken care of and the service is always excellent. friendly which is rare these days. I always feel like my car is well taken care of and the service is always excellent. More
I showed concern for an ongoing problem I have been having with my car. David Woodland stated he would contact David Maynard and get back to me. To this day I have not been contacted what so ever. I wa having with my car. David Woodland stated he would contact David Maynard and get back to me. To this day I have not been contacted what so ever. I was totally disregarded. This is terrible customer service coming from a manager. I expect more when I buy a new car and get treated like this when I come in for service. More
We drove from Tucson because the prices were better. Eith construction and sand storm it took us 2 hours to get there and we arrived shortly before closing.However-Henry and Pablo met us in the lot and were construction and sand storm it took us 2 hours to get there and we arrived shortly before closing.However-Henry and Pablo met us in the lot and were happy to see us. We test drove 2 cars and couldn't decide-all of the prices were better than we had hoped for and much more to choose from. We decided on the Scion XD andit was about 10pm before everything was finishe. We offered to come back the next day to finish but they didn't want us to have to drive back. I never felt pressured or uneasy-I felt like I was with friends. Nobody glanced at their watch or mumbled under their breath-they truly seemed to be happy to be helping.They even made sure we were safe to make the long drive home that late. After not having a car for 3 years-it was nice to drive home.If car buying was always that easy and unstressful-people would buy cars more often! I will reccomend and use Chapman again! More
Chapman Mazda was great - I made the service appointment online and am glad to say when I arrived it was not a surprise! My issue was taken care of and we opted for the 30,000 mile service after Josh exp online and am glad to say when I arrived it was not a surprise! My issue was taken care of and we opted for the 30,000 mile service after Josh explained the need for it - he had a savings coupon for me and told me I would be signed up for the low cost oil change coupons, free weekly car wash and was offered a loaner car (which I did not need on this particular day and will use in the future). I appreciated Josh and Pete's help. ********** (ten stars!) More
Great experience. Your team is very friendly and was willing to work with us on pricing, financing and support. Great car, fair price, nice experience = happy customer. willing to work with us on pricing, financing and support. Great car, fair price, nice experience = happy customer. More
Everyone in the service center was amazing and fantastic!! They were extremely nice and helpful with any questions I had. I defiantly recommend everyone to Mazda!! Great service! fantastic!! They were extremely nice and helpful with any questions I had. I defiantly recommend everyone to Mazda!! Great service! More
I have been going to the same service shop for years. The vehicle is always done in the aloted time that has be given, they have wonderful coupons and they are open on Saturday. vehicle is always done in the aloted time that has be given, they have wonderful coupons and they are open on Saturday. More