Chapman Mazda

We drove from Tucson because the prices were better. Eith construction and sand storm it took us 2 hours to get there and we arrived shortly before closing.However-Henry and Pablo met us in the lot and were construction and sand storm it took us 2 hours to get there and we arrived shortly before closing.However-Henry and Pablo met us in the lot and were happy to see us. We test drove 2 cars and couldn't decide-all of the prices were better than we had hoped for and much more to choose from. We decided on the Scion XD andit was about 10pm before everything was finishe. We offered to come back the next day to finish but they didn't want us to have to drive back. I never felt pressured or uneasy-I felt like I was with friends. Nobody glanced at their watch or mumbled under their breath-they truly seemed to be happy to be helping.They even made sure we were safe to make the long drive home that late. After not having a car for 3 years-it was nice to drive home.If car buying was always that easy and unstressful-people would buy cars more often! I will reccomend and use Chapman again! More

Chapman Mazda was great - I made the service appointment online and am glad to say when I arrived it was not a surprise! My issue was taken care of and we opted for the 30,000 mile service after Josh exp online and am glad to say when I arrived it was not a surprise! My issue was taken care of and we opted for the 30,000 mile service after Josh explained the need for it - he had a savings coupon for me and told me I would be signed up for the low cost oil change coupons, free weekly car wash and was offered a loaner car (which I did not need on this particular day and will use in the future). I appreciated Josh and Pete's help. ********** (ten stars!) More

Great experience. Your team is very friendly and was willing to work with us on pricing, financing and support. Great car, fair price, nice experience = happy customer. willing to work with us on pricing, financing and support. Great car, fair price, nice experience = happy customer. More

Everyone in the service center was amazing and fantastic!! They were extremely nice and helpful with any questions I had. I defiantly recommend everyone to Mazda!! Great service! fantastic!! They were extremely nice and helpful with any questions I had. I defiantly recommend everyone to Mazda!! Great service! More

I have been going to the same service shop for years. The vehicle is always done in the aloted time that has be given, they have wonderful coupons and they are open on Saturday. vehicle is always done in the aloted time that has be given, they have wonderful coupons and they are open on Saturday. More

When I pulled up to the service area no one was there to greet me. Then, a very nice man came out. I am not sure of his name. He started to help me. Then Josh, who I made the appointment with came. He greet me. Then, a very nice man came out. I am not sure of his name. He started to help me. Then Josh, who I made the appointment with came. He was not friendly or very helpful. I felt as if I was interrupting him. When I returned, Josh continued with his unfriendly manner. I man that was first helping me in the morning come out and was once again very friendly and attentive to me. Josh told me that I just needed to check out and he left with no explanation of the work that had been done on my car. More

I was looking for a lease car and could not find one dealer that quoted the same price as their advertisment. Chapman Mazda met all their advertised committments, allowing me to lease a car within my dealer that quoted the same price as their advertisment. Chapman Mazda met all their advertised committments, allowing me to lease a car within my budget. I felt that they dealt with me fairly and honestly. More

Good srvice team, lad to see they reviewed car overall and corrected something I was not aware was wrong, of course reat that was done under warranty. WHile service was great , prices are more than reaso and corrected something I was not aware was wrong, of course reat that was done under warranty. WHile service was great , prices are more than reasonable or affordable. Will have to seek alernatives based on costs for recommendaed services that are more affordable than dealer rates. More

Larry was extremely helpful in helping me find a vehicle I truly loved. While visiting the other dealerships, they pressured me and seemed like they did not value the customer at all, but Chapman Mazda was I truly loved. While visiting the other dealerships, they pressured me and seemed like they did not value the customer at all, but Chapman Mazda was very friendly and connected to me. The vehicle selection was also very extensive and I could find a Mazda 3 that fit all the requirements I had. When a car came in to the dealership that I wanted, they immediately let me know and were very helpful in the process of buying the car. More